View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 12090 | Bug reports | User / Groups / Roles | public | 2017-01-28 18:45 | 2017-01-30 21:10 |
| Reporter | peterx | Assigned To | c_schmitz | ||
| Priority | none | Severity | partial_block | ||
| Status | closed | Resolution | unable to reproduce | ||
| Product Version | 2.06+ | ||||
| Summary | 12090: Cannot add new user (survey administrator) | ||||
| Description | When I try to create a new user in the system I get the following error - Failed to add user. The email address is not valid. | ||||
| Steps To Reproduce | Just try to add new survey administrator to the system. | ||||
| Tags | No tags attached. | ||||
| Attached Files | |||||
| Bug heat | 4 | ||||
| Complete LimeSurvey version number (& build) | Version 2.6.3-lts Build 170112 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | |||||
| Database type & version | MySQL Server Version / 5.5.35-33.0 | ||||
| Server OS (if known) | CentOS | ||||
| Webserver software & version (if known) | Apache / 2.2.26 | ||||
| PHP Version | PHP Version 5.3.29 | ||||
|
Can you please provide a screenshot of that error? |
|
|
Here is the screenshot. This is a test installation of LS with no surveys and no other users except for the admin. |
|
|
What email address are you trying to enter? |
|
|
I cannot reproduce this issue, so can nobody else. Maybe it is a bug in that particular PHP version, hard to say. Anyway, 2.6.x is out of support except for critical security vulnerabilities and this issue does not qualify, anyway. |
|
|
Hi, What if I try to add a new user directly in the database? I should be careful for the id of course. I will add parent id, username, full name and email address. Anything else to look for? Are there any potential problems with this approach? |
|
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2017-01-28 18:45 | peterx | New Issue | |
| 2017-01-30 15:35 | c_schmitz | Assigned To | => c_schmitz |
| 2017-01-30 15:35 | c_schmitz | Status | new => feedback |
| 2017-01-30 15:35 | c_schmitz | Note Added: 42881 | |
| 2017-01-30 17:04 | peterx | File Added: FireShot Screen Capture #086 - 'LimeSurvey' - www_marketing-forge_com_LStest_index_php_admin_user_sa_adduser.png | |
| 2017-01-30 17:04 | peterx | Note Added: 42885 | |
| 2017-01-30 17:04 | peterx | Status | feedback => assigned |
| 2017-01-30 19:41 | c_schmitz | Note Added: 42887 | |
| 2017-01-30 19:43 | c_schmitz | Status | assigned => feedback |
| 2017-01-30 19:50 | c_schmitz | Note Added: 42888 | |
| 2017-01-30 19:50 | c_schmitz | Status | feedback => closed |
| 2017-01-30 19:50 | c_schmitz | Resolution | open => unable to reproduce |
| 2017-01-30 21:10 | peterx | Note Added: 42890 | |
| 2019-11-01 17:26 | c_schmitz | Category | User/User groups => User / Groups / Roles |