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This issue affects 1 person(s).
 4
IDProjectCategoryView StatusDate SubmittedLast Update
11789Bug reportsSurvey takingpublic2016-10-13 02:272016-10-13 13:19
Reporterreuip Assigned Toollehar  
PrioritynoneSeveritycrash 
Status closedResolutionunable to reproduce 
Product Version2.53 
Fixed in Version2.54 
Summary11789: Chrome cannot use next or submit buttons
Description

When using next or submit buttons on Chrome, I get the following message

Please use the LimeSurvey navigation buttons or index. It appears you attempted to use the browser back button to re-submit a page.

In Edge or on my iphone version of chrome, it works fine.

Tried clearing cache/cookies on computer and even reinstalling chrome and limesurvey. neither fixed the issue.

Steps To Reproduce

Creating any survey with 1 question and using the preview feature to submit.

TagsNo tags attached.
Attached Files
limesurvey_survey_514727.lss (10,378 bytes)
Bug heat4
Complete LimeSurvey version number (& build)2.54.2 + 161012
I will donate to the project if issue is resolvedNo
BrowserChrome
Database type & versionMySQL
Server OS (if known)Linux
Webserver software & version (if known)Unsure
PHP Version5.4

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Activities

ollehar

ollehar

2016-10-13 11:34

administrator   ~41283

Cannot reproduce with latest Chrome on Linux.
reuip

reuip

2016-10-13 12:14

reporter   ~41286

It also happens on my desktop and laptop, but on both I am logged into a google account. I will ask a friend to see if it also happens for them or only me. I used the history --> clear browsing data --> clear cache to try to fix it. anything else that I could possibly do on my Chrome? Sorry I know that is very vague...
ollehar

ollehar

2016-10-13 12:20

administrator   ~41287

Is your Chrome the latest version?
reuip

reuip

2016-10-13 13:10

reporter   ~41294

Yes I reinstalled it fresh on my desktop computer. Version 54.0.2840.59

Would it be helpful if I provide a link to my survey to see if its something with my hosting setup instead?

If you open this with Chrome can you click next?

http://survey.pendulumleadership.com/index.php/836214?token=X8LFSG7mWf3zSA7&lang=en
ollehar

ollehar

2016-10-13 13:12

administrator   ~41295

On Chrome on Linux, I can click next.
ollehar

ollehar

2016-10-13 13:13

administrator   ~41296

Version 54.0.2840.59 (64-bit)
reuip

reuip

2016-10-13 13:15

reporter   ~41297

OK so my link works for you? Then it is something locally. I will work around it for now then, but as long as my survey participants can use it, then it should be OK.

Very strange indeed..
ollehar

ollehar

2016-10-13 13:15

administrator   ~41298

Do you have Javascript disabled?
reuip

reuip

2016-10-13 13:19

reporter   ~41299

No it is enabled. I finally tried logging out of my Google account and switching to guest on my Chrome, and the survey works. So it is something specific to my google account settings it seems. I can explore and see if I can fix it. Thank you for your support!

Issue History

Date Modified Username Field Change
2016-10-13 02:27 reuip New Issue
2016-10-13 02:27 reuip File Added: limesurvey_survey_514727.lss
2016-10-13 11:23 ollehar Assigned To => ollehar
2016-10-13 11:23 ollehar Status new => assigned
2016-10-13 11:34 ollehar Note Added: 41283
2016-10-13 11:34 ollehar Assigned To ollehar =>
2016-10-13 11:35 ollehar Assigned To => ollehar
2016-10-13 11:35 ollehar Status assigned => feedback
2016-10-13 12:14 reuip Note Added: 41286
2016-10-13 12:14 reuip Status feedback => assigned
2016-10-13 12:20 ollehar Note Added: 41287
2016-10-13 13:10 reuip Note Added: 41294
2016-10-13 13:12 ollehar Note Added: 41295
2016-10-13 13:13 ollehar Note Added: 41296
2016-10-13 13:15 reuip Note Added: 41297
2016-10-13 13:15 ollehar Note Added: 41298
2016-10-13 13:16 ollehar Status assigned => closed
2016-10-13 13:16 ollehar Resolution open => unable to reproduce
2016-10-13 13:16 ollehar Fixed in Version => 2.54
2016-10-13 13:19 reuip Note Added: 41299