View Issue Details

Jump to NotesJump to History
This issue affects 1 person(s).
 4
IDProjectCategoryView StatusDate SubmittedLast Update
11711Bug reportsSurvey takingpublic2016-09-26 19:162016-09-27 10:07
ReporterManpreet Assigned Toollehar  
PrioritynoneSeveritycrash 
Status closedResolutionno change required 
Product Version2.50.x 
Fixed in Version2.52.x 
Summary11711: Survey keeps on returning to same section. Fails to proceed to next section.
Description

I've a group with 15 questions. First question is a numeric dropdown and the rest are 14 questions of type Array (Numbers) with 24 sub-questions each.
Relevance of these questions are based on selection of first question.
Problem: If I keep number of these questions to 13 it works well, on increasing number to 14, survey would not proceed further on clicking Next button. It would silently refresh to same section.

Steps To Reproduce

Select a day from 2.3 How many days were you working on the Horse River fire on your first deployment?

Check at least one checkbox from each question presented and click next. You wont be able to move on to next section.

Additional Information

This survey is critical and needs to go live this week. Any solution would be helpful.

TagsNo tags attached.
Attached Files
limesurvey_group_325 (1).lsg (241,550 bytes)
Bug heat4
Complete LimeSurvey version number (& build)Version 2.50+ Build 160620
I will donate to the project if issue is resolvedNo
BrowserChrome, Safari
Database type & versionMySQL
Server OS (if known)Windows Server 2008 R2 Standard
Webserver software & version (if known)Windows Server 2008 R2 Standard
PHP VersionPHP Version 5.6.14

Users monitoring this issue

There are no users monitoring this issue.

Activities

mfavetti

mfavetti

2016-09-26 23:01

developer   ~40956

Please export the survey as .lss and attach so we can take a look
mfavetti

mfavetti

2016-09-26 23:56

developer   ~40959

Submitting that page of the survey gives me a PHP error:

PHP Warning: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini.

I increased this value in my php.ini, reloaded php and now your survey works. This should be closed as it is a PHP configuration problem, not a limesurvey problem.

FYI: http://php.net/manual/en/info.configuration.php#ini.max-input-vars
Manpreet

Manpreet

2016-09-27 00:11

reporter   ~40960

Yes, bumping max-input-vars to 1500 helped!

Thanks a lot mfavetti!

Issue History

Date Modified Username Field Change
2016-09-26 19:16 Manpreet New Issue
2016-09-26 23:01 mfavetti Note Added: 40956
2016-09-26 23:39 Manpreet File Added: limesurvey_group_325 (1).lsg
2016-09-26 23:56 mfavetti Note Added: 40959
2016-09-27 00:11 Manpreet Note Added: 40960
2016-09-27 10:07 ollehar Assigned To => ollehar
2016-09-27 10:07 ollehar Status new => closed
2016-09-27 10:07 ollehar Resolution open => no change required
2016-09-27 10:07 ollehar Fixed in Version => 2.52.x