| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 11561 | Bug reports | Survey taking | public | 2016-08-19 14:32 | 2016-08-22 12:41 |
| Reporter | Liod_DS | Assigned To | c_schmitz | ||
| Priority | none | Severity | crash | ||
| Status | closed | Resolution | unable to reproduce | ||
| Product Version | 2.50.x | ||||
| Summary | 11561: LS 2.5+ SAFARI PROBLEM (freeze) | ||||
| Description | For a while my surveys run pretty well, the last one I run was a closed survey to collect some general data from users, but my team receives a lot of mail from safari users on mac, they can't complete the interview !! Sometimes after the first question, sometimes after the second or the last, but the problem is huge, it just display a server error (only safari on mac)! | ||||
| Steps To Reproduce | Just pick up a Mac and try to fill (maybe several time) the attached interview | ||||
| Additional Information | I already run some test with:
this problem is ONLY on Safari on MAC | ||||
| Tags | No tags attached. | ||||
| Bug heat | 4 | ||||
| Complete LimeSurvey version number (& build) | 160817 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | SAFARI v 9.1.1 | ||||
| Database type & version | unknow | ||||
| Server OS (if known) | Linux - ubuntu | ||||
| Webserver software & version (if known) | Apache | ||||
| PHP Version | 5.5.9 | ||||
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Link to forum disc. https://www.limesurvey.org/forum/design-issues/106786-ls-2-5-safari-problem#140851 |
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Can you reproduce the same problem using our demo installation at http://demo.limesurvey.org/admin ? |
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no, it flow smoothly ... i'm feel pretty dumb... my on our servers the problem persist :( Where can i search ? it's obvius a missconfiguration or a limit of some sort... (some PHP configuration ?) but it happen ONLY on safari and i don't really know why... Maybe i shall ask in the forum and not in the BT |
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Yes, please consult the forums instead. |
