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This bug affects 1 person(s).
 6
IDProjectCategoryView StatusLast Update
11557Bug reportsLabel setspublic2016-08-24 14:19
Reportermbr Assigned Toc_schmitz  
PrioritynoneSeveritycrash 
Status closedResolutionno change required 
Product Version2.50.x 
Summary11557: [Label sets] pop-up is empty when we want to select one label sets on a survey
Description

Hello,
I created one label set (in attachment). In the label sets view, it's ok i see my label set.
But when i want to import a label set on a question (qid = 620) of my survey (in attachement) by clicking on "Edit subquestions" or "Edit answer options" and then "predefined label sets", i see a pop-up but no select option is visible, like you can see in the screen shot.

Thanks by advance for resolving this issue ;)
Sincerely

TagsNo tags attached.
Attached Files
Bug heat6
Complete LimeSurvey version number (& build)build 160816 and 160506
I will donate to the project if issue is resolvedNo
Browserchromium, chrome, firefox
Database type & versionMariaDB 5.5
Server OS (if known)RHEL 7
Webserver software & version (if known)apache 2.4.6
PHP Version5.4.16

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Activities

c_schmitz

c_schmitz

2016-08-18 16:35

administrator   ~40339

I cannot reproduce that. Can you try clearing your browser cache and try again?

mbr

mbr

2016-08-18 18:16

reporter   ~40342

It doesn't work anymore after cache clearing

c_schmitz

c_schmitz

2016-08-19 11:40

administrator   ~40346

Can you reproduce the issue if you use our demo at http://demo.limesurvey.org/admin ?

mbr

mbr

2016-08-22 10:16

reporter   ~40362

Hello,
It works very well in your demo environnement. May the language be the reason for that? Because my instance of LimeSurvey is working in French...

THanks by advance

mbr

mbr

2016-08-22 10:49

reporter   ~40365

In which build is your demo?

c_schmitz

c_schmitz

2016-08-22 11:23

administrator   ~40371

You can switch to French in the demo, too - can you try please?

mbr

mbr

2016-08-22 11:40

reporter   ~40372

Yes, i've turned the interface in french only for admin. Not in global settings, and the last labels sets i've made is not in the modal as you can see in the screen shot.
So the language seems to influence this modal view.

THanks by advance

mbr

mbr

2016-08-22 11:53

reporter   ~40374

But it's ok if i create a survey in french, the label sets in french is visible... So it's on my install that there's a problem.
Thanks by advance

c_schmitz

c_schmitz

2016-08-22 11:57

administrator   ~40375

The demo is always using the latest release version.
Can you give us access to your installation so I can se ethe problem myself?
Email address is: carsten.schmitz at limesurvey.org

mbr

mbr

2016-08-22 15:09

reporter   ~40379

I can't give you that access because there can be personnal data. But i've tested on my computer and it works. Not on the server.
Maybe some php modules or other that lack?

Can you give me the configuration of your demo server please?

Thank's by advance

mbr

mbr

2016-08-22 15:55

reporter   ~40382

I focus on the php-intl module, that i have on my computer but not on the server. Do you think that not have this module can cause problems like this?

mbr

mbr

2016-08-22 16:57

reporter   ~40385

Last edited: 2016-08-22 16:58

If i give you access to the application, do you need to have admin rights?

PS: i'm not sysadmin so i don't have all the permissions on the servers

c_schmitz

c_schmitz

2016-08-22 17:04

administrator   ~40386

No, just access to a sample survey and label sets would be enough.
The problem is not the mentioned library. We use that on our servers, too.

mbr

mbr

2016-08-23 09:02

reporter   ~40388

Hello,
I've just created for you a ldap account : cschmitz1.
You can now log in here :
http://enquetes.inra.fr/admin

Thank's by advance

mbr

mbr

2016-08-23 10:29

reporter   ~40391

I've tried to change the format of the url. It was 'path' on a dev server, and i turned into 'get'.
With this feature turned on, the labelsets are visible in the modal. But the problem is that in production, i can't change the format of the url like this.

Is there a solution?

c_schmitz

c_schmitz

2016-08-24 12:25

administrator   ~40432

I did not receive a password. Can you send it by email please?

LouisGac

LouisGac

2016-08-24 12:34

developer   ~40434

I had a look, I can't reproduce, but FYI, the urls for labelset modal are generated here:

https://github.com/LimeSurvey/LimeSurvey/blob/master/application/views/admin/survey/Question/_subQuestionsAndAnwsersJsVariables.php#L19

mbr

mbr

2016-08-24 14:05

reporter   ~40442

Thank you very much for this information. To reproduce it you have to change the url format in the application/config/config.php

c_schmitz

c_schmitz

2016-08-24 14:07

administrator   ~40443

Nope, we cannot reproduce it even with that setting. Still need the password.

mbr

mbr

2016-08-24 14:08

reporter   ~40444

@Carsten : i can't send you by email because the password is generated by the application. I've send you another password can you see in your junk directory.

mbr

mbr

2016-08-24 14:17

reporter   ~40445

I've found why we've got this behaviour. it's a .htaccess at the root oof the application that was placed here to redirect old url (like limesurvey/index.php?sid=5555&lang=fr) to the new one
I've seen that there's a plugin for that, i'm going to test with it.

c_schmitz

c_schmitz

2016-08-24 14:19

administrator   ~40446

OK - thank you for the information - the test account can then be removed again.

Issue History

Date Modified Username Field Change
2016-08-18 10:28 mbr New Issue
2016-08-18 10:28 mbr File Added: limesurvey_survey_292952.lss
2016-08-18 10:29 mbr File Added: limesurvey_labelset_1.lsl
2016-08-18 10:30 mbr File Added: Capture du 2016-08-18 10:27:26.png
2016-08-18 16:35 c_schmitz Note Added: 40339
2016-08-18 16:35 c_schmitz Assigned To => c_schmitz
2016-08-18 16:35 c_schmitz Status new => feedback
2016-08-18 18:16 mbr Note Added: 40342
2016-08-18 18:16 mbr Status feedback => assigned
2016-08-19 11:40 c_schmitz Note Added: 40346
2016-08-19 11:40 c_schmitz Status assigned => feedback
2016-08-22 10:16 mbr Note Added: 40362
2016-08-22 10:16 mbr Status feedback => assigned
2016-08-22 10:49 mbr Note Added: 40365
2016-08-22 11:23 c_schmitz Note Added: 40371
2016-08-22 11:23 c_schmitz Status assigned => feedback
2016-08-22 11:40 mbr Note Added: 40372
2016-08-22 11:40 mbr Status feedback => assigned
2016-08-22 11:40 mbr File Added: Capture du 2016-08-22 11:37:27.png
2016-08-22 11:53 mbr Note Added: 40374
2016-08-22 11:57 c_schmitz Note Added: 40375
2016-08-22 11:58 c_schmitz Status assigned => feedback
2016-08-22 15:09 mbr Note Added: 40379
2016-08-22 15:09 mbr Status feedback => assigned
2016-08-22 15:55 mbr Note Added: 40382
2016-08-22 16:57 mbr Note Added: 40385
2016-08-22 16:58 mbr Note Edited: 40385
2016-08-22 17:04 c_schmitz Note Added: 40386
2016-08-22 17:05 c_schmitz Status assigned => feedback
2016-08-23 09:02 mbr Note Added: 40388
2016-08-23 09:02 mbr Status feedback => assigned
2016-08-23 10:29 mbr Note Added: 40391
2016-08-24 12:25 c_schmitz Note Added: 40432
2016-08-24 12:25 LouisGac Sticky Issue No => Yes
2016-08-24 12:32 LouisGac Sticky Issue Yes => No
2016-08-24 12:34 LouisGac Note Added: 40434
2016-08-24 13:58 c_schmitz Status assigned => feedback
2016-08-24 14:05 mbr Note Added: 40442
2016-08-24 14:05 mbr Status feedback => assigned
2016-08-24 14:07 c_schmitz Note Added: 40443
2016-08-24 14:08 mbr Note Added: 40444
2016-08-24 14:17 mbr Note Added: 40445
2016-08-24 14:19 c_schmitz Note Added: 40446
2016-08-24 14:19 c_schmitz Status assigned => closed
2016-08-24 14:19 c_schmitz Resolution open => no change required