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This issue affects 1 person(s).
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IDProjectCategoryView StatusLast Update
11420Bug reportsOtherpublic2016-07-14 16:00
Reporterebourgogne Assigned Toc_schmitz  
PrioritynoneSeverityminor 
Status closedResolutionunable to reproduce 
Product Version2.50.x 
Summary11420: start/expire activation date for survey don't apply
Description

When choosing a date of starting/ending activation for a survey, this one don't apply.

Nevertheless, informations are saved into the database.

Steps To Reproduce
  • Create a survey
  • Choose a starting date into global parameters
  • Wait for the moment
TagsNo tags attached.
Attached Files
access control.jpg (23,150 bytes)   
access control.jpg (23,150 bytes)   
survey_starting_date.jpg (6,451 bytes)   
survey_starting_date.jpg (6,451 bytes)   
Bug heat8
Complete LimeSurvey version number (& build)160517
I will donate to the project if issue is resolvedNo
Browser
Database type & versionMySQL 5.5.31
Server OS (if known)Centos 6.5
Webserver software & version (if known)Apache 2.2.27
PHP VersionPHP 5.5.24

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Activities

DenisChenu

DenisChenu

2016-07-04 10:21

developer   ~39815

Last edited: 2016-07-04 10:22

You mean : its' always activated or never activated ?

Because: can not reproduce

Remind the time : 2016-07-04 23:59:59 means actvated really only the 2016-07-05

ebourgogne

ebourgogne

2016-07-04 11:22

reporter   ~39818

I have taken acknowledge that the survey will activate the day after, according to your documentation.

I have set a starting date from the field in the "publication and access control" menu. The value is correctly saved in database.

Even the day after (it's been a week now), the survey will never get activated automatically.

LouisGac

LouisGac

2016-07-04 12:26

developer   ~39820

I'd say it's a server date problem.

ebourgogne

ebourgogne

2016-07-04 12:55

reporter   ~39821

I just checked, server date is OK.

$ date
Mon Jul 4 12:54:25 CEST 2016

LouisGac

LouisGac

2016-07-04 13:04

developer   ~39822

you should also check the apache date, the php.ini file, the LS setting for dates, etc.

DenisChenu

DenisChenu

2016-07-04 14:10

developer   ~39823

build number 160517 ?

ebourgogne

ebourgogne

2016-07-04 15:29

reporter   ~39824

Yes i am actually using the 160517 build.
I have checked all the files / configuration related to the date and everything looks fine to me.

I have checked your git repository to see if you fixed it in a more recent version but I couldn't find anything (or missed it).

DenisChenu

DenisChenu

2016-07-04 15:33

developer   ~39825

Please : give us more information ....

You show an empty date : then there are no issue , whet do you have exactly for error ....
I send you a screenshot where you can set time difference too ....

ebourgogne

ebourgogne

2016-07-07 14:09

reporter   ~39852

I'll try to re-explain the problem clearly step by step :

1 / I create a survey and set a starting date as you can see in the access_control.jpg screenshot.

2 / The survey is created and the starting date is correctly save in the database. We can see it on the overall survey settings, as displayed in the survey_starting_date.jpg screenshot.

3 / The issue : the survey never starts automatically, even a day or two after the starting date.
I have checked the date/time everwhere I was able to, and everything shows that the date is properly set.

LouisGac

LouisGac

2016-07-07 14:33

developer   ~39853

ebourgogne: we have a lot of users using this feature, in LimeService for example.

You are the only one experiencing that problem.
So it is extremely highly certainly "probable" that your problem is a server configuration problem.

LouisGac

LouisGac

2016-07-07 14:35

developer   ~39854

maybe could you try to reproduce this bug in your local computer?

DenisChenu

DenisChenu

2016-07-07 15:48

developer   ~39855

Last edited: 2016-07-07 15:48

what do you mean by "starts automatically", ?

IN fact : no user can enter in survey vefore activation date. ANd can enter after activation date.

Can you send the screenshot of page produced after activatioin date when someone try to enter ?
Can you activate debug mode and send same page.

c_schmitz

c_schmitz

2016-07-14 16:00

administrator   ~39904

Closed due to missing feedback.

Issue History

Date Modified Username Field Change
2016-06-29 17:53 ebourgogne New Issue
2016-07-04 10:21 DenisChenu Note Added: 39815
2016-07-04 10:22 DenisChenu Note Edited: 39815
2016-07-04 10:22 DenisChenu Status new => feedback
2016-07-04 10:33 DenisChenu Reproducibility have not tried => unable to reproduce
2016-07-04 11:18 ebourgogne File Added: access control.jpg
2016-07-04 11:22 ebourgogne Note Added: 39818
2016-07-04 11:22 ebourgogne Status feedback => new
2016-07-04 12:26 LouisGac Note Added: 39820
2016-07-04 12:55 ebourgogne Note Added: 39821
2016-07-04 13:04 LouisGac Note Added: 39822
2016-07-04 14:10 DenisChenu Note Added: 39823
2016-07-04 15:29 ebourgogne Note Added: 39824
2016-07-04 15:32 DenisChenu File Added: Capture du 2016-07-04 15-32-28.png
2016-07-04 15:33 DenisChenu Note Added: 39825
2016-07-07 14:07 ebourgogne File Added: survey_starting_date.jpg
2016-07-07 14:09 ebourgogne Note Added: 39852
2016-07-07 14:33 LouisGac Note Added: 39853
2016-07-07 14:35 LouisGac Note Added: 39854
2016-07-07 15:48 DenisChenu Note Added: 39855
2016-07-07 15:48 DenisChenu Note Edited: 39855
2016-07-14 16:00 c_schmitz Note Added: 39904
2016-07-14 16:00 c_schmitz Status new => closed
2016-07-14 16:00 c_schmitz Assigned To => c_schmitz
2016-07-14 16:00 c_schmitz Resolution open => unable to reproduce