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IDProjectCategoryView StatusDate SubmittedLast Update
11379Bug reportsConditionspublic2016-06-15 08:592016-06-15 12:04
ReporterTHO9999 Assigned Toc_schmitz  
PrioritynoneSeveritycrash 
Status closedResolutionfixed 
Product Version2.50.x 
Summary11379: Bug in the conditions editor
Description

For the test and cause what we believe to be a bug, we created two questions:

Q1: what is it white or black? with a single choice answers "White" or "Black".

Q1b "really white?" and which must be displayed only if the Q1 = White

We publish the Q1b by opening the sheet "previous question" + "Predefined" where we do not find the two "white" answers or "black". Then We use the sheet"constants" requesting Q1B display if "Previous Question" / sheet "Constants" and writing "White" in the field. We use the button "Add condition" to save the application. When saving, Lime ignores the question Q1, but indicates a condition as if we had gone on "participants attribute" sheet and chose the following condition, never requested Equation conditional filter: (( TOKEN: FIRSTNAME == "White" or TOKEN: FIRSTNAME == "White"))

Steps To Reproduce
  1. Create Question 1 single choice
  2. Create Question 2 to be displayed or not following the answer at the first question
  3. Publishing of Q2
  4. open the condition editor
  5. create a display condition via the sheet "previous question" and look where our Q1 with two responses (we did not find) and that's why we went to the sheet "constants" and writing "White" in the filed
  6. After saving the condition is any reference to the participants attributes.
Additional Information

Sorry for this bad english...

TagsNo tags attached.
Attached Files
limesurvey_survey_426584.lss (15,081 bytes)
Bug heat6
Complete LimeSurvey version number (& build)234765
I will donate to the project if issue is resolvedNo
BrowserFirefox ou Explorer
Database type & version?
Server OS (if known)?
Webserver software & version (if known)?
PHP Version?

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Activities

Ben_V

Ben_V

2016-06-15 09:17

reporter   ~39577

Can't reproduce the issue using (build 160606), after:

1) importing provided .lss sample file
2) removing condition
3) setting the condition again

The condition is correctly configurated and working:

Relevance equation: ((Q01.NAOK == "A1"))
THO9999

THO9999

2016-06-15 09:22

reporter   ~39579

Hello Ben,
Did you use the conditions editor ?
If yes, whtat's the process ?

  1. using the sheet "previous question"
  2. And the under sheet "constantes"? other ?
Ben_V

Ben_V

2016-06-15 09:26

reporter   ~39580

Yes:
conditions editor, + 1. + 2.
c_schmitz

c_schmitz

2016-06-15 09:29

administrator   ~39581

There is no build 234765

What is your correct build?
What database do you use, what PHP version. There is a reason we ask all that information.
THO9999

THO9999

2016-06-15 09:55

reporter   ~39584

I can't answer to these questions because we are a marketing service and we don't know where to find this answer sorry. Our IT service can not be involved in this issue because has other priorities

We tried again following the process of ben. Same answer (below)

This problem is followed by another until 2 weeks and I'm afraid we do not find solutions. My team loses to much time with this new version. We search an other digital solution and pending this solution, we transmit our surveys to our external agency. It's a pity because we have trained several employees to use Lime just before the version completely changes and that nobody can today use it. In faint hope, you maybe have edited an updated userguide about the version 2.5?

Our last test:

Groupe de questions : GROUPE 1 (ID:276)
Code : Q01B : (Question optionnelle)
Question : Vraiment blanc ?
Aide :
Type : Zone de texte long
Obligatoire : Non
Équation du filtre conditionnel : ((TOKEN:FIRSTNAME == "A1"))
c_schmitz

c_schmitz

2016-06-15 10:38

administrator   ~39591

I am sorry but nobody can reproduce here. It most probably is an issue with your server setup.
However without any additional information we cannot investigate and since you expressed your disinterest in continue to use LimeSurvey I don't see any point in pursuing this further.
THO9999

THO9999

2016-06-15 11:52

reporter   ~39599

Ok Ben, we ask the questions about the DB versions etc. to our IT. we wait for the answer.
PS: what's a build ?
Ben_V

Ben_V

2016-06-15 12:01

reporter   ~39602

Software version & build number (it's a date) are available
in the footer of all admin pages when logged-in.

Issue History

Date Modified Username Field Change
2016-06-15 08:59 THO9999 New Issue
2016-06-15 08:59 THO9999 File Added: limesurvey_survey_426584.lss
2016-06-15 09:17 Ben_V Note Added: 39577
2016-06-15 09:22 THO9999 Note Added: 39579
2016-06-15 09:26 Ben_V Note Added: 39580
2016-06-15 09:29 c_schmitz Note Added: 39581
2016-06-15 09:29 c_schmitz Assigned To => c_schmitz
2016-06-15 09:29 c_schmitz Status new => feedback
2016-06-15 09:55 THO9999 Note Added: 39584
2016-06-15 09:55 THO9999 Status feedback => assigned
2016-06-15 10:38 c_schmitz Note Added: 39591
2016-06-15 10:38 c_schmitz Status assigned => closed
2016-06-15 10:38 c_schmitz Resolution open => unable to reproduce
2016-06-15 11:52 THO9999 Note Added: 39599
2016-06-15 11:52 THO9999 Status closed => feedback
2016-06-15 11:52 THO9999 Resolution unable to reproduce => reopened
2016-06-15 12:01 Ben_V Note Added: 39602
2016-06-15 12:04 c_schmitz Status feedback => closed
2016-06-15 12:04 c_schmitz Resolution reopened => fixed