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This bug affects 1 person(s).
 6
IDProjectCategoryView StatusDate SubmittedLast Update
11370Bug reportsSurvey editingpublic2016-06-13 12:312016-07-14 15:43
Reportertammo Assigned Toc_schmitz  
PrioritynoneSeverityminor 
Status closedResolutionno change required 
Summary11370: KCFinder shows white screen
Description

When I want to upload an image to the text sections of the survey, the KCFinder gives me a white screen and no possibility to upload an image

Steps To Reproduce

Open survey
Edit survey text elements and settings
Try to add image using image button in CK Editor
Browse server

Additional Information

Most probably this has something to do with permissions, because locally it does work, but I have no idea where to set the right permissions for this on the server.

Did this not happen with others?

TagsNo tags attached.
Bug heat6
Complete LimeSurvey version number (& build)2.50 b160606
I will donate to the project if issue is resolvedNo
BrowserFF
Database type & versionvv
Server OS (if known)vv
Webserver software & version (if known)vv
PHP Versionvv

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Activities

c_schmitz

c_schmitz

2016-06-13 12:58

administrator   ~39508

Did you activate debug mode?
tammo

tammo

2016-06-13 13:27

developer   ~39519

Yes, tyen this appears in the logs:

[Mon Jun 13 13:11:05.026136 2016] [ssl:warn] [pid 11618] AH01909: www.lime25test.toolsforresearch.com:443:0 server certificate does NOT include an ID which matches the server name

while my site is at https://lime25test.toolsforresearch.com
tammo

tammo

2016-06-13 16:51

developer   ~39530

https://github.com/sunhater/kcfinder/issues/123
tammo

tammo

2016-06-14 14:49

developer   ~39543

It seems to have to do with the fact that we run PHP 5.6 as an Apache module.
LouisGac

LouisGac

2016-06-20 12:33

developer   ~39702

also, check for file permissions.
tammo

tammo

2016-06-20 16:30

developer   ~39739

We have changed our server: PHP 5.6.22 now no longer runs as an Apache module. This solved the issue.
c_schmitz

c_schmitz

2016-06-20 16:32

administrator   ~39740

We are running in our test environemtn on apache module only, server-wise on php-fpm fcgi and never had any problems. I am closing this because I have to assume that is was some permission issue and nobody else can reproduce.
LouisGac

LouisGac

2016-06-20 16:32

developer   ~39741

cool !
so I close it.

c_schmitz

c_schmitz

2016-07-14 15:43

administrator   ~39896

Version 2.50 Build 160714 released

Issue History

Date Modified Username Field Change
2016-06-13 12:31 tammo New Issue
2016-06-13 12:58 c_schmitz Note Added: 39508
2016-06-13 12:58 c_schmitz Assigned To => c_schmitz
2016-06-13 12:58 c_schmitz Status new => feedback
2016-06-13 13:27 tammo Note Added: 39519
2016-06-13 13:27 tammo Status feedback => assigned
2016-06-13 16:51 tammo Note Added: 39530
2016-06-14 14:49 tammo Note Added: 39543
2016-06-20 12:33 LouisGac Note Added: 39702
2016-06-20 16:24 c_schmitz Status assigned => feedback
2016-06-20 16:30 tammo Note Added: 39739
2016-06-20 16:30 tammo Status feedback => assigned
2016-06-20 16:32 c_schmitz Note Added: 39740
2016-06-20 16:32 c_schmitz Status assigned => closed
2016-06-20 16:32 c_schmitz Resolution open => unable to reproduce
2016-06-20 16:32 LouisGac Note Added: 39741
2016-06-20 16:32 LouisGac Status closed => resolved
2016-06-20 16:32 LouisGac Resolution unable to reproduce => no change required
2016-07-14 15:43 c_schmitz Note Added: 39896
2016-07-14 15:43 c_schmitz Status resolved => closed
2019-11-01 17:25 c_schmitz Category Survey design => Survey editing