View Issue Details

This bug affects 1 person(s).
 6
IDProjectCategoryView StatusLast Update
11209Feature requestsSurvey participants (Tokens)public2017-09-22 10:35
Reporterjlpoole Assigned Toc_schmitz  
PrioritynoneSeverityfeature 
Status closedResolutionwon't fix 
Summary11209: Allow "CC:" field in emails
Description

FEATURE REQUEST

Allow the emails to include a carbon copy "CC:" field so that a person managing the surveys has a copy of the email sent to the recipient.

I'm seeing that of 60 users, 20 immediately responded and 40 did not. I believe SPAM filters or unfamiliar email addresses caused the invitation to not be presented to the recipient. If I had a copy of the email sent to them, I could, eventually forward it to them in case their SPAM filter relegated the original invitation to oblivion.

Having a reminder feature is not enough as the same server email account will probably be treated in the same fashion as the original invitation.

TagsNo tags attached.
Bug heat6
Story point estimate
Users affected %

Users monitoring this issue

There are no users monitoring this issue.

Activities

DenisChenu

DenisChenu

2016-05-19 09:12

developer   ~38671

If it's for token : can be easily done with https://manual.limesurvey.org/BeforeTokenEmail

jlpoole

jlpoole

2016-05-28 19:10

reporter   ~38995

I visited https://manual.limesurvey.org/BeforeTokenEmail, but I'm do not know how to manipulate the plug-in interface. It looks like from https://manual.limesurvey.org/Plugins that I have to alter a configuration setting with appropriate code which is something I'm really reticent to do on a production unit.

Perhaps I'm missing a fundamental feature?

DenisChenu

DenisChenu

2016-05-28 19:14

developer   ~38996

1st : never dev a plugin on a production unit .
2nd : You have a lot of plugin where you can take code : https://manual.limesurvey.org/Available_third_party_plugins
3rd : you need some PHP competence and do some test with a simple survey.

easy is a bad word, sorry : This can be done with some time and competence with beforeTokenEmail event.

jlpoole

jlpoole

2016-05-28 19:16

reporter   ~38997

Yes, "easily" was something I took to mean it was available through the production interface. Yes, I can see what the approach would be. Thank you.

DenisChenu

DenisChenu

2016-05-28 19:21

developer   ~38998

You have some "little" plugin too in plugins/Demo directory

Sorry : i never work on a beforeTokenEmail plugin.

c_schmitz

c_schmitz

2017-09-22 10:35

administrator   ~44443

Usually you do that by setting the bounce email. That way you can check for any problems on that bounce email.

Issue History

Date Modified Username Field Change
2016-05-19 05:40 jlpoole New Issue
2016-05-19 09:12 DenisChenu Note Added: 38671
2016-05-28 19:10 jlpoole Note Added: 38995
2016-05-28 19:14 DenisChenu Note Added: 38996
2016-05-28 19:16 jlpoole Note Added: 38997
2016-05-28 19:21 DenisChenu Note Added: 38998
2016-12-08 10:39 c_schmitz Category Tokens => Survey participants (Tokens)
2017-09-22 10:35 c_schmitz Assigned To => c_schmitz
2017-09-22 10:35 c_schmitz Status new => closed
2017-09-22 10:35 c_schmitz Resolution open => won't fix
2017-09-22 10:35 c_schmitz Note Added: 44443