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IDProjectCategoryView StatusDate SubmittedLast Update
11209Feature requestsSurvey participants (Tokens)public2016-05-19 05:402017-09-22 10:35
Reporterjlpoole Assigned Toc_schmitz  
PrioritynoneSeverityfeature 
Status closedResolutionwon't fix 
Summary11209: Allow "CC:" field in emails
Description

FEATURE REQUEST

Allow the emails to include a carbon copy "CC:" field so that a person managing the surveys has a copy of the email sent to the recipient.

I'm seeing that of 60 users, 20 immediately responded and 40 did not. I believe SPAM filters or unfamiliar email addresses caused the invitation to not be presented to the recipient. If I had a copy of the email sent to them, I could, eventually forward it to them in case their SPAM filter relegated the original invitation to oblivion.

Having a reminder feature is not enough as the same server email account will probably be treated in the same fashion as the original invitation.

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DenisChenu

DenisChenu

2016-05-19 09:12

developer   ~38671

If it's for token : can be easily done with https://manual.limesurvey.org/BeforeTokenEmail
jlpoole

jlpoole

2016-05-28 19:10

reporter   ~38995

I visited https://manual.limesurvey.org/BeforeTokenEmail, but I'm do not know how to manipulate the plug-in interface. It looks like from https://manual.limesurvey.org/Plugins that I have to alter a configuration setting with appropriate code which is something I'm really reticent to do on a production unit.

Perhaps I'm missing a fundamental feature?
DenisChenu

DenisChenu

2016-05-28 19:14

developer   ~38996

1st : never dev a plugin on a production unit .
2nd : You have a lot of plugin where you can take code : https://manual.limesurvey.org/Available_third_party_plugins
3rd : you need some PHP competence and do some test with a simple survey.

easy is a bad word, sorry : This can be done with some time and competence with beforeTokenEmail event.
jlpoole

jlpoole

2016-05-28 19:16

reporter   ~38997

Yes, "easily" was something I took to mean it was available through the production interface. Yes, I can see what the approach would be. Thank you.
DenisChenu

DenisChenu

2016-05-28 19:21

developer   ~38998

You have some "little" plugin too in plugins/Demo directory

Sorry : i never work on a beforeTokenEmail plugin.
c_schmitz

c_schmitz

2017-09-22 10:35

administrator   ~44443

Usually you do that by setting the bounce email. That way you can check for any problems on that bounce email.

Issue History

Date Modified Username Field Change
2016-05-19 05:40 jlpoole New Issue
2016-05-19 09:12 DenisChenu Note Added: 38671
2016-05-28 19:10 jlpoole Note Added: 38995
2016-05-28 19:14 DenisChenu Note Added: 38996
2016-05-28 19:16 jlpoole Note Added: 38997
2016-05-28 19:21 DenisChenu Note Added: 38998
2016-12-08 10:39 c_schmitz Category Tokens => Survey participants (Tokens)
2017-09-22 10:35 c_schmitz Assigned To => c_schmitz
2017-09-22 10:35 c_schmitz Status new => closed
2017-09-22 10:35 c_schmitz Resolution open => won't fix
2017-09-22 10:35 c_schmitz Note Added: 44443