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IDProjectCategoryView StatusDate SubmittedLast Update
11141Bug reportsTheme editorpublic2016-05-09 13:372016-05-10 11:33
ReporterIfH Assigned Toc_schmitz  
PrioritynoneSeverityminor 
Status closedResolutionunable to reproduce 
Product Version2.50.x 
Summary11141: Internal server Error when opening template editor
Description

I just manually updated from Version 2.00+ Build 130526 to Version 2.50+ Build 160506. When opening the template editor, the server returns the following error message:

Internal server error
Template needs either template name or survey id

The issue was reported and fixed.
See https://bugs.limesurvey.org/view.php?id=10720

2.50+ build160309 reported to have no issue.

The problem seems to persist or has reoccured at least since Version 2.50+ Build 160426 according to a report in the forum:
https://www.limesurvey.org/de/foren/installation-a-update-issues/103853-internal-server-error-and-template-editor-blank-page-after-new-install

Steps To Reproduce

Open the url: http://HOST/index.php/admin/templates/sa/view

Additional Information

Manually updated from Version 2.00+ Build 130526 to Version 2.50+ Build 160506 w/o any problems

TagsNo tags attached.
Bug heat4
Complete LimeSurvey version number (& build)Version 2.50+ Build 160506
I will donate to the project if issue is resolvedNo
Browser
Database type & versionMySQL 5.5.46
Server OS (if known)Linux 3.13.0-59-generic #98-Ubuntu SMP x86_64 x86_64 x86_64 GNU/Linux
Webserver software & version (if known)Apache/2.4.7
PHP VersionPHP 5.5.9-1ubuntu4.16

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Activities

IfH

IfH

2016-05-09 14:13

reporter   ~38260

If you set the apache DocumentRoot to the parent directory of the limesurvey directory the issues does not occur.

Limesurvey is now served via

http://HOST/limesurvey/index.php/admin/templates/sa/view
instead of
http://HOST/index.php/admin/templates/sa/view

I guess Limesurvey cannot be served directly from its directory.
c_schmitz

c_schmitz

2016-05-09 15:31

administrator   ~38264

I cannot reproduce this.
Can you clear your /tmp/assets folder?
IfH

IfH

2016-05-10 11:13

reporter   ~38274

Thanks, this did the trick. I don't understand why, but everything is working fine now.

Issue History

Date Modified Username Field Change
2016-05-09 13:37 IfH New Issue
2016-05-09 14:13 IfH Note Added: 38260
2016-05-09 15:29 LouisGac Sticky Issue No => Yes
2016-05-09 15:30 c_schmitz Sticky Issue Yes => No
2016-05-09 15:31 c_schmitz Note Added: 38264
2016-05-09 15:31 c_schmitz Assigned To => c_schmitz
2016-05-09 15:31 c_schmitz Status new => feedback
2016-05-10 11:13 IfH Note Added: 38274
2016-05-10 11:13 IfH Status feedback => assigned
2016-05-10 11:33 c_schmitz Status assigned => closed
2016-05-10 11:33 c_schmitz Resolution open => unable to reproduce