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This bug affects 1 person(s).
 6
IDProjectCategoryView StatusLast Update
11050Bug reportsImport/Exportpublic2016-05-17 16:05
Reportersupernovus Assigned Toc_schmitz  
PrioritynoneSeverityminor 
Status closedResolutionunable to reproduce 
Product Version2.06+ 
Summary11050: SPSS Syntax export on certain surveys fails
Description

When attempting to export the SPSS Syntax file on certain surveys, the page brings up a generic browser error page saying there was an invalid response from the server. I've dug through the PHP error log, and there are no errors listed, so I'm not sure what's going on.

Steps To Reproduce

On survey in question go to the SPSS Export page, choose any settings, click on the "Export syntax" button.

Additional Information

It doesn't happen on every survey, this client has hundreds of surveys, and so far only one that is experiencing this behavior.

TagsNo tags attached.
Attached Files
Bug heat6
Complete LimeSurvey version number (& build)160417
I will donate to the project if issue is resolvedNo
BrowserGoogle Chrome 50.0.2661.87 m
Database type & versionMySQL 5.6.29-1~dotdeb+7.1
Server OS (if known)Debian 7.10 (wheezy)
Webserver software & version (if known)nginx 1.9.15-1~wheezy
PHP Version5.4.45-1~dotdeb+7.1

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Activities

fvanderstarre

fvanderstarre

2016-04-28 13:29

reporter   ~37960

Can you upload the .lss export file of the affected survey? That may be helpful...

supernovus

supernovus

2016-05-01 16:15

reporter   ~38063

I have attached the .lss file as requested. The client contacted me today, and now they cannot download the SPSS Data file for the survey either. Both buttons now bring up the "Invalid response" browser error page.

fvanderstarre

fvanderstarre

2016-05-02 08:34

reporter   ~38069

You may have to check condition(s) for question C3N : "New or Easier Ways" (group C3Breaks). I got an Expression Manager error there after checking survey logic (QA).
I could download and open the SPSS file without any problem though (on 2.06lts build 160417). My setup uses MS-SQL db, Linux RHEL 7, PHP 5.6.19.

c_schmitz

c_schmitz

2016-05-02 09:02

administrator   ~38073

I can't reproduce this either so it is most likely some kind of server problem.
Can activate debug mode in /application/config/config.php and see if you get a more detailed error, either on-screen or in your php error log.

c_schmitz

c_schmitz

2016-05-17 16:05

administrator   ~38639

Closed due to missing feedback.

Issue History

Date Modified Username Field Change
2016-04-27 04:17 supernovus New Issue
2016-04-28 13:29 fvanderstarre Note Added: 37960
2016-04-28 13:31 c_schmitz Assigned To => c_schmitz
2016-04-28 13:31 c_schmitz Status new => feedback
2016-05-01 16:11 supernovus File Added: limesurvey_survey_381917.lss
2016-05-01 16:15 supernovus Note Added: 38063
2016-05-01 16:15 supernovus Status feedback => assigned
2016-05-02 08:34 fvanderstarre Note Added: 38069
2016-05-02 09:02 c_schmitz Note Added: 38073
2016-05-02 09:02 c_schmitz Status assigned => feedback
2016-05-17 16:05 c_schmitz Note Added: 38639
2016-05-17 16:05 c_schmitz Status feedback => closed
2016-05-17 16:05 c_schmitz Resolution open => unable to reproduce