View Issue Details

Jump to NotesJump to History
This issue affects 1 person(s).
 4
IDProjectCategoryView StatusDate SubmittedLast Update
11046Bug reportsUser / Groups / Rolespublic2016-04-26 14:492016-05-02 15:23
Reporterkrause Assigned Toc_schmitz  
PrioritynoneSeveritypartial_block 
Status closedResolutionunable to reproduce 
Product Version2.50.x 
Summary11046: Users can't see their surveys
Description

Suddenly today, two users complained not seeing their surveys.
I postponed updates I think since 13. April so there was no update activity.
Now changed to the newest version => Problem not solved

For one user I reset the passwort and had a look: definitly true no operator error.

In the admin panel I can see the surveys and the users are shown as the owners.
I also tried to unset/set ownership and user rights.

For one user I solved the problem by exporting the survey from my panel an importing it in the user account (the survey was active before but without meaningfull response).

Steps To Reproduce

Sorry, I have no idea how to reproduce. I know this makes it hard for a coder to fix the problem.

TagsNo tags attached.
Bug heat4
Complete LimeSurvey version number (& build)20160413
I will donate to the project if issue is resolvedNo
Browser
Database type & versionMySql
Server OS (if known)--
Webserver software & version (if known)--
PHP Version--
Git branch / Pull Request URL

Users monitoring this issue

There are no users monitoring this issue.

Activities

krause

krause

2016-04-26 15:00

reporter   ~37865

Not seeing means the admin panel (e.g., results).
The survey runs normal for public visitors.
c_schmitz

c_schmitz

2016-04-27 10:28

administrator   ~37886

What was your previous version?
krause

krause

2016-05-02 14:43

reporter   ~38100

sorry for the delayed response.

We had troubles with 160414 (matrix question layout); so I did a manual roll back of the files to the 160413 backup (automatical created during comfort update).

Only two user were affected? A test user account of mine has no problems.

As no other admins are complaining, I would at the moment postpone or close the topic.

Issue History

Date Modified Username Field Change
2016-04-26 14:49 krause New Issue
2016-04-26 15:00 krause Note Added: 37865
2016-04-27 10:28 c_schmitz Note Added: 37886
2016-05-02 14:11 c_schmitz Assigned To => c_schmitz
2016-05-02 14:11 c_schmitz Status new => feedback
2016-05-02 14:43 krause Note Added: 38100
2016-05-02 14:43 krause Status feedback => assigned
2016-05-02 15:23 c_schmitz Status assigned => closed
2016-05-02 15:23 c_schmitz Resolution open => unable to reproduce
2019-11-01 17:26 c_schmitz Category User/User groups => User / Groups / Roles