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IDProjectCategoryView StatusDate SubmittedLast Update
10341Bug reportsConditionspublic2016-02-08 09:552016-08-12 09:55
Reportersgermann Assigned Toc_schmitz  
PrioritylowSeveritypartial_block 
Status closedResolutionunable to reproduce 
Product Version2.06+ 
Summary10341: Conditional question not showing on a few user computers
Description

On 2 computers among the 19 we tested our survey on, a conditional question is not appearing when the condition is fulfilled. To note, this question is mandatory, and when the user click on "next" to go to the next section, the progression is blocked because the user didn't fill the mandatory (invisible) question. However, the question now appears. This is the reason why I didnt label the issue as "blocking". Still, it can deter respondants who would have similar issues to complete the survey.

All the conditional questions work perfectly fine on the other 17 computers.

Steps To Reproduce

Test the survey on a similar configuration as the affected computers. Unfortunately, I don't have access to the configuration information of the computers affected. I could ask some information though, so please let me know what kind of information would be relevant in this case, and I could request them from the users.

TagsNo tags attached.
Attached Files
limesurvey_depistage_ccr.lss (114,739 bytes)
Bug heat6
Complete LimeSurvey version number (& build) LimeSurvey 2.05
I will donate to the project if issue is resolvedYes
BrowserAny
Database type & versionNot available (and issue is client side)
Server OS (if known)Windows 7
Webserver software & version (if known)LimeService (and latest version I assume)
PHP VersionNot available (and issue is client side)

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Activities

ollehar

ollehar

2016-02-08 15:12

administrator   ~34702

What browsers where in use on the two computers where it didn't work?
ollehar

ollehar

2016-02-08 15:14

administrator   ~34703

I think it's problems with mandatory yes/no questions after update. Please check, Louis.
ollehar

ollehar

2016-02-08 15:15

administrator   ~34704

Wait, is this 2.5 or 2.05?
sgermann

sgermann

2016-02-08 15:19

reporter   ~34705

Hello, and thanks for your help!

It didn't work on these three tested browsers : IE, Chrome and Firefox.

I used LimeSurvey 2.05+ (the web-based designing tool, not the software, I realize now that the first choice for version was for the software, sorry)
sgermann

sgermann

2016-02-08 15:22

reporter   ~34706

And I realize also that I forgot to mention the problematic question : A2 (conditioning) and A2O3O (conditioned - not appearing). All the other condition questions are working fine.
ollehar

ollehar

2016-02-08 15:23

administrator   ~34707

Can you try with 2.06?
sgermann

sgermann

2016-02-08 15:36

reporter   ~34709

Sure, but how can I use 2.06 in the web-based designer in LimeService? I don't see any option to switch to newer version (LimeSurvey version 2.05+ is still showing at the bottom of my surveys administration homepage).
c_schmitz

c_schmitz

2016-05-27 09:15

administrator   ~38967

LimeService now offers the latest 2.50. Please update and report back, if possible.
c_schmitz

c_schmitz

2016-08-12 09:55

administrator   ~40258

Closed due to missing feedback.

Issue History

Date Modified Username Field Change
2016-02-08 09:55 sgermann New Issue
2016-02-08 09:55 sgermann File Added: limesurvey_depistage_ccr.lss
2016-02-08 15:12 ollehar Note Added: 34702
2016-02-08 15:14 ollehar Assigned To => LouisGac
2016-02-08 15:14 ollehar Status new => assigned
2016-02-08 15:14 ollehar Note Added: 34703
2016-02-08 15:15 ollehar Note Added: 34704
2016-02-08 15:19 sgermann Note Added: 34705
2016-02-08 15:22 sgermann Note Added: 34706
2016-02-08 15:23 ollehar Note Added: 34707
2016-02-08 15:36 sgermann Note Added: 34709
2016-02-08 19:38 LouisGac Product Version 2.5 => 2.06+
2016-04-25 14:34 LouisGac Assigned To LouisGac => c_schmitz
2016-05-27 09:15 c_schmitz Note Added: 38967
2016-05-27 10:09 c_schmitz Status assigned => feedback
2016-06-07 13:16 LouisGac Priority urgent => low
2016-08-12 09:55 c_schmitz Note Added: 40258
2016-08-12 09:55 c_schmitz Status feedback => closed
2016-08-12 09:55 c_schmitz Resolution open => unable to reproduce