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This bug affects 1 person(s).
 2
IDProjectCategoryView StatusLast Update
10058Bug reportsLimeSurvey Websitepublic2015-11-24 09:55
ReporterJdeC Assigned Toc_schmitz  
PriorityhighSeverityblock 
Status closedResolutionnot fixable 
Product Version2.06+ 
Summary10058: CDbConnection failed to open the DB connection
Description

After having LS up and running for quite sometime the platform failed to connect to the DB when no changes had been made to the platform or any peripherals to the hosting site. Error message received "Internal Server Error

CDbConnection failed to open the DB connection.

An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem.

Thank you."
Service provider confirms all services running normal thier side.

Steps To Reproduce

Tried logging onto both the front end and the admin portion with no success.Site www.4u2c.co.za/ls

TagsNo tags attached.
Bug heat2
Complete LimeSurvey version number (& build)5.1.73
I will donate to the project if issue is resolvedYes
BrowserChrome
Database type & version5.5.42-37.1-log - Percona Server (GPL), Release 37.1, Revision 2
Server OS (if known)linux
Webserver software & version (if known)Apache Version 2.2.31
PHP Version5.4.43

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c_schmitz

c_schmitz

2015-11-24 09:55

administrator   ~33625

Not a bug. Please use the forums instead.

Issue History

Date Modified Username Field Change
2015-11-24 04:56 JdeC New Issue
2015-11-24 04:56 JdeC Status new => assigned
2015-11-24 04:56 JdeC Assigned To => c_schmitz
2015-11-24 09:55 c_schmitz Note Added: 33625
2015-11-24 09:55 c_schmitz Status assigned => closed
2015-11-24 09:55 c_schmitz Resolution open => not fixable