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This bug affects 3 person(s).
 16
IDProjectCategoryView StatusLast Update
20234Bug reportsSurvey participants (Tokens)public2025-08-26 10:47
Reporterukj_shei Assigned To 
PrioritynoneSeveritypartial_block 
Status newResolutionopen 
Product Version6.5.x 
Summary20234: The error "500: internal server error - property SurveyDynamic.token" still appears
Description

Error for ticket 20222 (20225) is not yet completely resolved.
I deployed version 6.15.7+250820. The error still appears. The message only disappears after a browser refresh (using the "F5" key). Specifically: a participant opens the survey via the link with a token -> confirms the privacy notice -> the error message appears.

I also cleared /tmp/assets and /tmp/runtime and restarted the services (PHP, Nginx) and tried using various browsers in private/incognito mode. The message only disappeared after a browser window refresh each time. Unfortunately, a survey participant won't know that they have to do this to proceed.

Steps To Reproduce

Steps to reproduce

Create a simple survey with participants and tokens. Setting the answers as anonymous. Start the survey and run as survey participant with token

A participant opens the survey via the link with a token -> confirms the privacy notice -> the error message appears.

more Details: Ticket ID 20225 or 20222

TagsNo tags attached.
Bug heat16
Complete LimeSurvey version number (& build)6.15.7+250820
I will donate to the project if issue is resolvedNo
BrowserFirefox, Chrome, Edge
Database type & versionMariaDB 11.7.2
Server OS (if known)Linux / Container Images
Webserver software & version (if known)nginx / php-fpm (from default-Images)
PHP Version8.4.10

Users monitoring this issue

greiling, Jmantysalo

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Issue History

Date Modified Username Field Change
2025-08-21 10:52 ukj_shei New Issue
2025-08-21 13:14 plb222 Bug heat 0 => 6
2025-08-26 10:10 Jmantysalo Issue Monitored: Jmantysalo
2025-08-26 10:10 Jmantysalo Bug heat 6 => 8
2025-08-26 10:10 DenisChenu Bug heat 8 => 14
2025-08-26 10:47 greiling Issue Monitored: greiling
2025-08-26 10:47 greiling Bug heat 14 => 16