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This issue affects 1 person(s).
 6
IDProjectCategoryView StatusDate SubmittedLast Update
18863Bug reportsSurvey takingpublic2023-06-07 12:002026-10-22 05:55
ReporterMazi Assigned Toc_schmitz  
PrioritynoneSeverityminor 
Status resolvedResolutionfixed 
Product Version5.6.x 
Summary18863: Wrong success message for "Save and resume" email which actually does not get sent
Description

When using an invalid SMTP configuration you may get an error like this when trying to invite participants and have the "Debug on errors" setting enabled:
"Password command failed: 535 5.7.139 Authentication unsuccessful, the user credentials were incorrect."

But when using the "Save and resume" featur with the same SMTP email settings, you get a success message when saving the partial data set. BUT no email gets sent due to the invalid settings.

Steps To Reproduce

Steps to reproduce

  1. Configure SMTP with a wrong password.
  2. Use the "Save and resume" feature and enter an email there.

Expected result

Get a warning about the email not being sent.

Actual result

You see a success message. That might be correct for the data set being saved successfully BUT we need to show a warning if no email could be sent.

TagsNo tags attached.
Bug heat6
Complete LimeSurvey version number (& build)5.6.23+230524
I will donate to the project if issue is resolvedNo
Browser
Database type & versionMariaDB 10.1.48
Server OS (if known)
Webserver software & version (if known)
PHP Version8.0
Git branch / Pull Request URL

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Activities

Mazi

Mazi

2023-06-08 13:50

updater   ~75474

@ollehar, what's your opinion on this? Can you assign the ticket?
gabrieljenik

gabrieljenik

2023-08-31 18:34

developer   ~76824

Does this only happen when using "Save and resume"?
When you use "save" instead of "Save and resume", what toast message do you see?
Mazi

Mazi

2023-09-01 09:54

updater   ~76838

@gabrieljenik, what's the difference between "save" and "Save and resume"? Where to find the "Save" option?
gabrieljenik

gabrieljenik

2023-09-01 14:28

developer   ~76843

Sorry, got lost. What screen are you talking about?
Can you add a screenshot?
Mazi

Mazi

2023-09-02 19:54

updater   ~76857

I was talkimng about the "Save and resume later" feature available for open surveys.
c_schmitz

c_schmitz

2026-10-22 05:55

administrator   ~86692

Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=40980

Related Changesets

LimeSurvey: master 60f6202d

2026-10-22 05:54

c_schmitz


Details Diff		 Fixed issue 18863: Save and resume showed a success message although the email with the details could not be sent
Dev The participant now gets one plain message, the technical mail error is no longer shown to anyone		 Affected Issues
18863
mod - application/libraries/Save.php Diff File

Issue History

Date Modified Username Field Change
2023-06-07 12:00 Mazi New Issue
2023-06-08 13:50 Mazi Note Added: 75474
2023-06-08 13:50 Mazi Bug heat 0 => 2
2023-08-31 18:34 gabrieljenik Note Added: 76824
2023-08-31 18:34 gabrieljenik Bug heat 2 => 4
2023-08-31 18:34 gabrieljenik Status new => acknowledged
2023-08-31 18:35 gabrieljenik Severity partial_block => minor
2023-09-01 09:54 Mazi Note Added: 76838
2023-09-01 14:28 gabrieljenik Note Added: 76843
2023-09-02 19:54 Mazi Note Added: 76857
2026-10-22 05:55 c_schmitz Changeset attached => LimeSurvey master 60f6202d
2026-10-22 05:55 c_schmitz Note Added: 86692
2026-10-22 05:55 c_schmitz Assigned To => c_schmitz
2026-10-22 05:55 c_schmitz Status acknowledged => resolved
2026-10-22 05:55 c_schmitz Resolution open => fixed
2026-10-22 05:55 c_schmitz Bug heat 4 => 6