| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 18452 | Bug reports | ComfortUpdate | public | 2022-11-04 08:38 | 2022-11-04 13:39 |
| Reporter | rnck | Assigned To | ollehar | ||
| Priority | none | Severity | partial_block | ||
| Status | closed | Resolution | fixed | ||
| Product Version | 3.28.x | ||||
| Summary | 18452: ComfortUpdate fails with "Could not retrieve update info data" | ||||
| Description | Hi, I wanted to update from 3.28.35+221025 to 3.28.36 (221102) using Comfortupdate. Key is still valid. Before updating I had to update Comfortupdate itself. The update fails with error message "Could not retrieve update info data". During update it says that the file /application/models/UpdateForm.php has changed. I suppose this is due to the update of Comfortupdate. After that the error message is displayed: Could not retrieve update info data - ComfortUpdate could not find the update info data. | ||||
| Steps To Reproduce | Steps to reproduceUse Comfortupdate. Expected resultComfortupdate should update the installation to the new version. Actual resultSee above and screenshots. | ||||
| Tags | No tags attached. | ||||
| Bug heat | 2 | ||||
| Complete LimeSurvey version number (& build) | 3.28.35+221025 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | Firefox 106.0.3 (64-Bit) | ||||
| Database type & version | mysql Ver 15.1 Distrib 10.3.36-MariaDB, for debian-linux-gnu (x86_64) | ||||
| Server OS (if known) | Linux 4.19.0-22-amd64 #1 SMP Debian 4.19.260-1 (2022-09-29) x86_64 GNU/Linux | ||||
| Webserver software & version (if known) | Apache HTTP Server 2.4.38-3+deb10u8 amd64 | ||||
| PHP Version | PHP Version 7.4.32 | ||||
- Anonymous
