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This bug affects 1 person(s).
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IDProjectCategoryView StatusDate SubmittedLast Update
09192Bug reportsSurvey takingpublic2014-08-23 17:342014-09-10 12:21
Reportersully4411 Assigned Toc_schmitz  
PriorityurgentSeveritypartial_block 
Status closedResolutionunable to reproduce 
Product Version2.05+ 
Summary09192: Error: Session Has Expired
Description

Receiving a timeout on the survey after just 2-3 minutes inactive - how can this be changed?

(.lss file can be found here: http://www.globalyouthsurvey.org/globalyouthsurvey.lss)

Steps To Reproduce

take the survey, leave the page open just 2-3 minutes and then try to proceed to the next page and receive an error:

Error

We are sorry but your session has expired.

Either you have been inactive for too long, you have cookies disabled for your browser, or there were problems with your connection.

Please contact Daniel Sullivan ( dsullivan@mcnpartners.org ) for further assistance.

Additional Information

http://globalyouthsurvey.org/2014/index.php/survey/index/sid/395941/newtest/Y/lang/en

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.23.rc1.el6_5.1 <<>> globalyouthsurvey.org
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52562
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;globalyouthsurvey.org. IN A

;; ANSWER SECTION:
globalyouthsurvey.org. 14400 IN A 75.98.175.94

;; Query time: 0 msec
;; SERVER: 75.98.161.224#53(75.98.161.224)
;; WHEN: Sat Aug 23 11:30:14 2014
;; MSG SIZE rcvd: 55

TagsNo tags attached.
Bug heat6
Complete LimeSurvey version number (& build)140821
I will donate to the project if issue is resolvedYes
Browser
Database type & versionunsure - using A2 hosting
Server OS (if known)unsure
Webserver software & version (if known)truly no idea
PHP VersionI am hopeless

Users monitoring this issue

sully4411, mfaber

Activities

c_schmitz

c_schmitz

2014-09-10 12:21

administrator   ~30523

Session timeout is a server setting - check out the PHP settings.
http://stackoverflow.com/questions/520237/how-do-i-expire-a-php-session-after-30-minutes

Issue History

Date Modified Username Field Change
2014-08-23 17:34 sully4411 New Issue
2014-08-23 18:16 sully4411 Issue Monitored: sully4411
2014-08-23 19:37 mfaber Issue Monitored: mfaber
2014-09-10 12:21 c_schmitz Note Added: 30523
2014-09-10 12:21 c_schmitz Status new => closed
2014-09-10 12:21 c_schmitz Assigned To => c_schmitz
2014-09-10 12:21 c_schmitz Resolution open => unable to reproduce