View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
07777 | Bug reports | Print View | public | 2013-04-19 18:21 | 2013-05-10 14:56 |
Reporter | kobaltz | Assigned To | c_schmitz | ||
Priority | normal | Severity | minor | ||
Status | closed | Resolution | fixed | ||
Product Version | 2.00+ | ||||
Fixed in Version | 2.00+ | ||||
Summary | 07777: Printable Version | ||||
Description | When trying to create a printable view, the survey site loads a new page, but nothing is rendered. It chugs for a few seconds and then keeps a blank screen. When I try to generate the view in Chrome, I get HTTP Error 500 (Internal Server Error). This works on smaller surveys, but this one (attached) is a bit larger. | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
Bug heat | 4 | ||||
Complete LimeSurvey version number (& build) | 130406 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Mozilla Firefox 20.1 | ||||
Database type & version | MySQL 5.1.68 | ||||
Server OS (if known) | Windows Server 2008r2 | ||||
Webserver software & version (if known) | Tried on Apache and IIS | ||||
PHP Version | PHP 5.4.12 | ||||
It seems that I can export the sample survey provided by LimeSurvey. This issue is most likely relevant to the attached survey file. However, it does not display any errors as to which question group or question that is causing the issue. |
|
Updated file. There were some duplicates in each group where it asked for additional information. The updated file contains unique question code values. Still the same result. |
|
I did manage to get this to print. However, I cannot see where the issue is yet. If I delete the Lunch Question Group, the Printable View works great. |
|
If I removed the Dual Scale Array (found in 3 of the questions in the Lunch question group) then it works fine. I had conditions for the dual scale array in later questions of the Lunch Question Group. However, it looks like there could be a bug around using the Printable Survey and Dual Scale Arrays. |
|
It is most likely a memory limitation in your PHP configuration. |
|
I don't think that it is a memory limitation since I imported in all of the Group items within the same survey but did not receive the error (all except for the Lunch Group). It's not a big deal since I have already changed the survey, but just something to think about. |
|
Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=12336 |
|
2.00+ Build 130424 release |
|
Fix committed to 2.05 branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=12390 |
|
LimeSurvey: master 4a6c0cfa 2013-04-23 13:37 Details Diff |
Fixed issue 07777: Printable Version showing blank page |
Affected Issues 07777 |
|
mod - application/controllers/admin/printablesurvey.php | Diff File | ||
LimeSurvey: 2.05 fa72f66c 2013-04-23 13:37 Details Diff |
Fixed issue 07777: Printable Version showing blank page |
Affected Issues 07777 |
|
mod - application/controllers/admin/printablesurvey.php | Diff File |
Date Modified | Username | Field | Change |
---|---|---|---|
2013-04-19 18:21 | kobaltz | New Issue | |
2013-04-19 18:21 | kobaltz | File Added: limesurvey_survey_863224(1).lss | |
2013-04-19 18:37 | kobaltz | Note Added: 24995 | |
2013-04-19 18:41 | kobaltz | File Added: limesurvey_survey_863224(2).lss | |
2013-04-19 18:42 | kobaltz | Note Added: 24996 | |
2013-04-19 19:15 | kobaltz | Note Added: 24997 | |
2013-04-19 19:44 | kobaltz | Note Added: 24998 | |
2013-04-19 22:50 | c_schmitz | File Deleted: limesurvey_survey_863224(1).lss | |
2013-04-22 00:40 | c_schmitz | Note Added: 25020 | |
2013-04-22 21:42 | kobaltz | Note Added: 25052 | |
2013-04-22 21:42 | kobaltz | Note Edited: 25052 | |
2013-04-23 09:07 | c_schmitz | Assigned To | => c_schmitz |
2013-04-23 09:07 | c_schmitz | Status | new => assigned |
2013-04-23 13:37 | c_schmitz | Status | assigned => resolved |
2013-04-23 13:37 | c_schmitz | Fixed in Version | => 2.00+ |
2013-04-23 13:37 | c_schmitz | Resolution | open => fixed |
2013-04-23 13:37 | c_schmitz | Changeset attached | => LimeSurvey master 4a6c0cfa |
2013-04-23 13:37 | c_schmitz | Note Added: 25077 | |
2013-04-23 16:30 | c_schmitz | Note Added: 25082 | |
2013-04-23 16:30 | c_schmitz | Status | resolved => closed |
2013-05-10 14:56 | c_schmitz | Changeset attached | => LimeSurvey 2.05 fa72f66c |
2013-05-10 14:56 | c_schmitz | Note Added: 25210 |