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This bug affects 1 person(s).
 4
IDProjectCategoryView StatusLast Update
07777Bug reportsPrint Viewpublic2013-05-10 14:56
Reporterkobaltz Assigned Toc_schmitz  
PrioritynormalSeverityminor 
Status closedResolutionfixed 
Product Version2.00+ 
Fixed in Version2.00+ 
Summary07777: Printable Version
Description

When trying to create a printable view, the survey site loads a new page, but nothing is rendered. It chugs for a few seconds and then keeps a blank screen. When I try to generate the view in Chrome, I get HTTP Error 500 (Internal Server Error). This works on smaller surveys, but this one (attached) is a bit larger.

TagsNo tags attached.
Attached Files
Bug heat4
Complete LimeSurvey version number (& build)130406
I will donate to the project if issue is resolvedNo
BrowserMozilla Firefox 20.1
Database type & versionMySQL 5.1.68
Server OS (if known)Windows Server 2008r2
Webserver software & version (if known)Tried on Apache and IIS
PHP VersionPHP 5.4.12

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Activities

kobaltz

kobaltz

2013-04-19 18:37

reporter   ~24995

It seems that I can export the sample survey provided by LimeSurvey. This issue is most likely relevant to the attached survey file. However, it does not display any errors as to which question group or question that is causing the issue.

kobaltz

kobaltz

2013-04-19 18:42

reporter   ~24996

Updated file. There were some duplicates in each group where it asked for additional information. The updated file contains unique question code values. Still the same result.

kobaltz

kobaltz

2013-04-19 19:15

reporter   ~24997

I did manage to get this to print. However, I cannot see where the issue is yet. If I delete the Lunch Question Group, the Printable View works great.

kobaltz

kobaltz

2013-04-19 19:44

reporter   ~24998

If I removed the Dual Scale Array (found in 3 of the questions in the Lunch question group) then it works fine. I had conditions for the dual scale array in later questions of the Lunch Question Group. However, it looks like there could be a bug around using the Printable Survey and Dual Scale Arrays.

c_schmitz

c_schmitz

2013-04-22 00:40

administrator   ~25020

It is most likely a memory limitation in your PHP configuration.

kobaltz

kobaltz

2013-04-22 21:42

reporter   ~25052

Last edited: 2013-04-22 21:42

I don't think that it is a memory limitation since I imported in all of the Group items within the same survey but did not receive the error (all except for the Lunch Group). It's not a big deal since I have already changed the survey, but just something to think about.

c_schmitz

c_schmitz

2013-04-23 13:37

administrator   ~25077

Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=12336

c_schmitz

c_schmitz

2013-04-23 16:30

administrator   ~25082

2.00+ Build 130424 release

c_schmitz

c_schmitz

2013-05-10 14:56

administrator   ~25210

Fix committed to 2.05 branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=12390

Related Changesets

LimeSurvey: master 4a6c0cfa

2013-04-23 11:37:29

c_schmitz

Details Diff
Fixed issue 07777: Printable Version showing blank page Affected Issues
07777
mod - application/controllers/admin/printablesurvey.php Diff File

LimeSurvey: 2.05 fa72f66c

2013-04-23 11:37:29

c_schmitz

Details Diff
Fixed issue 07777: Printable Version showing blank page Affected Issues
07777
mod - application/controllers/admin/printablesurvey.php Diff File

Issue History

Date Modified Username Field Change
2013-04-19 18:21 kobaltz New Issue
2013-04-19 18:21 kobaltz File Added: limesurvey_survey_863224(1).lss
2013-04-19 18:37 kobaltz Note Added: 24995
2013-04-19 18:41 kobaltz File Added: limesurvey_survey_863224(2).lss
2013-04-19 18:42 kobaltz Note Added: 24996
2013-04-19 19:15 kobaltz Note Added: 24997
2013-04-19 19:44 kobaltz Note Added: 24998
2013-04-19 22:50 c_schmitz File Deleted: limesurvey_survey_863224(1).lss
2013-04-22 00:40 c_schmitz Note Added: 25020
2013-04-22 21:42 kobaltz Note Added: 25052
2013-04-22 21:42 kobaltz Note Edited: 25052
2013-04-23 09:07 c_schmitz Assigned To => c_schmitz
2013-04-23 09:07 c_schmitz Status new => assigned
2013-04-23 13:37 c_schmitz Status assigned => resolved
2013-04-23 13:37 c_schmitz Fixed in Version => 2.00+
2013-04-23 13:37 c_schmitz Resolution open => fixed
2013-04-23 13:37 c_schmitz Changeset attached => LimeSurvey master 4a6c0cfa
2013-04-23 13:37 c_schmitz Note Added: 25077
2013-04-23 16:30 c_schmitz Note Added: 25082
2013-04-23 16:30 c_schmitz Status resolved => closed
2013-05-10 14:56 c_schmitz Changeset attached => LimeSurvey 2.05 fa72f66c
2013-05-10 14:56 c_schmitz Note Added: 25210