06230: Problem progress bar with TOKEN:ATTRIBUTE_1 - LimeSurvey bugs and feature requests

This bug affects 1 person(s).

ID	Project	Category	View Status	Date Submitted	Last Update

06230	Bug reports	Survey editing	public	2012-06-18 09:49	2012-06-20 14:08

Reporter	jeffou	Assigned To	TMSWhite
Priority	normal	Severity	minor
Status	closed	Resolution	fixed
Product Version	1.92+
Fixed in Version	1.92+

Summary	06230: Problem progress bar with TOKEN:ATTRIBUTE_1
Description	When I put condition(s) on one or few questions (TOKEN:ATTRIBUTE_1) , there is a problem with the progress bar , she disappear and we only see "0% 100%" without the bar progression.
Tags	No tags attached.
Attached Files	limesurvey_survey_JEFFOU.lss (91,073 bytes) <?xml version="1.0" encoding="UTF-8"?> <document> <LimeSurveyDocType>Survey</LimeSurveyDocType> <DBVersion>155</DBVersion> <languages> <language>en</language> </languages> <answers> <fields> <fieldname>qid</fieldname> <fieldname>code</fieldname> <fieldname>answer</fieldname> <fieldname>assessment_value</fieldname> <fieldname>sortorder</fieldname> <fieldname>language</fieldname> <fieldname>scale_id</fieldname> </fields> <rows> <row> <qid><![CDATA[64]]></qid> <code><![CDATA[A1]]></code> <answer><![CDATA[<div class="a"> <p> Extremely Satisfied</p> <p> <img alt="laugh" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/teeth_smile.gif" title="laugh" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[0]]></assessment_value> <sortorder><![CDATA[1]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[64]]></qid> <code><![CDATA[A2]]></code> <answer><![CDATA[<div class="a"> <p> Satisfied</p> <p> <img alt="smiley" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/regular_smile.gif" title="smiley" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[1]]></assessment_value> <sortorder><![CDATA[2]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[64]]></qid> <code><![CDATA[A3]]></code> <answer><![CDATA[<div class="a"> <p> Dissatisfied</p> <p> <img alt="sad" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/sad_smile.gif" title="sad" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[1]]></assessment_value> <sortorder><![CDATA[3]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[64]]></qid> <code><![CDATA[A4]]></code> <answer><![CDATA[<div class="a"> <p> Extremely Dissatisfied</p> <p> <img alt="angry" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/angry_smile.gif" title="angry" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[1]]></assessment_value> <sortorder><![CDATA[4]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[55]]></qid> <code><![CDATA[A1]]></code> <answer><![CDATA[<div> <p> Extremely Satisfied</p> <p> <img alt="laugh" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/teeth_smile.gif" title="laugh" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[0]]></assessment_value> <sortorder><![CDATA[1]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[55]]></qid> <code><![CDATA[A2]]></code> <answer><![CDATA[<div class="a"> <p> Satisfied</p> <p> <img alt="smiley" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/regular_smile.gif" title="smiley" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[1]]></assessment_value> <sortorder><![CDATA[2]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[55]]></qid> <code><![CDATA[A3]]></code> <answer><![CDATA[<div class="a"> <p> Dissatisfied</p> <p> <img alt="sad" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/sad_smile.gif" title="sad" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[1]]></assessment_value> <sortorder><![CDATA[3]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[55]]></qid> <code><![CDATA[A4]]></code> <answer><![CDATA[<div class="a"> <p> Extremely Dissatisfied</p> <p> <img alt="angry" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/angry_smile.gif" title="angry" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[1]]></assessment_value> <sortorder><![CDATA[4]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[58]]></qid> <code><![CDATA[A1]]></code> <answer><![CDATA[<div class="a"> <p> Extremely Satisfied</p> <p> <img alt="laugh" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/teeth_smile.gif" title="laugh" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[0]]></assessment_value> <sortorder><![CDATA[1]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[58]]></qid> <code><![CDATA[A2]]></code> <answer><![CDATA[<div class="a"> <p> Satisfied</p> <p> <img alt="smiley" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/regular_smile.gif" title="smiley" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[1]]></assessment_value> <sortorder><![CDATA[2]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[58]]></qid> <code><![CDATA[A3]]></code> <answer><![CDATA[<div class="a"> <p> Dissatisfied</p> <p> <img alt="sad" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/sad_smile.gif" title="sad" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[1]]></assessment_value> <sortorder><![CDATA[3]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[58]]></qid> <code><![CDATA[A4]]></code> <answer><![CDATA[<div class="a"> <p> Extremely Dissatisfied</p> <p> <img alt="angry" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/angry_smile.gif" title="angry" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[1]]></assessment_value> <sortorder><![CDATA[4]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[69]]></qid> <code><![CDATA[A1]]></code> <answer><![CDATA[<div class="a"> <p> Extremely Satisfied</p> <p> <img alt="laugh" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/teeth_smile.gif" title="laugh" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[0]]></assessment_value> <sortorder><![CDATA[1]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[69]]></qid> <code><![CDATA[A2]]></code> <answer><![CDATA[<div class="a"> <p> Satisfied</p> <p> <img alt="smiley" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/regular_smile.gif" title="smiley" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[1]]></assessment_value> <sortorder><![CDATA[2]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[69]]></qid> <code><![CDATA[A3]]></code> <answer><![CDATA[<div class="a"> <p> Dissatisfied</p> <p> <img alt="sad" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/sad_smile.gif" title="sad" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[1]]></assessment_value> <sortorder><![CDATA[3]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> <row> <qid><![CDATA[69]]></qid> <code><![CDATA[A4]]></code> <answer><![CDATA[<div class="a"> <p> Extremely Dissatisfied</p> <p> <img alt="angry" src="http://sondages.irysius.fr/limesurvey/upload/images/smiley/msn/angry_smile.gif" title="angry" /></p></div><p>  </p>]]></answer> <assessment_value><![CDATA[1]]></assessment_value> <sortorder><![CDATA[4]]></sortorder> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> </row> </rows> </answers> <conditions> <fields> <fieldname>cid</fieldname> <fieldname>qid</fieldname> <fieldname>scenario</fieldname> <fieldname>cqid</fieldname> <fieldname>cfieldname</fieldname> <fieldname>method</fieldname> <fieldname>value</fieldname> </fields> <rows> <row> <cid><![CDATA[14]]></cid> <qid><![CDATA[69]]></qid> <scenario><![CDATA[1]]></scenario> <cqid><![CDATA[0]]></cqid> <cfieldname><![CDATA[{TOKEN:ATTRIBUTE_1}]]></cfieldname> <method><![CDATA[==]]></method> <value><![CDATA[YES]]></value> </row> <row> <cid><![CDATA[15]]></cid> <qid><![CDATA[76]]></qid> <scenario><![CDATA[1]]></scenario> <cqid><![CDATA[0]]></cqid> <cfieldname><![CDATA[{TOKEN:ATTRIBUTE_1}]]></cfieldname> <method><![CDATA[==]]></method> <value><![CDATA[YES]]></value> </row> </rows> </conditions> <groups> <fields> <fieldname>gid</fieldname> <fieldname>sid</fieldname> <fieldname>group_name</fieldname> <fieldname>group_order</fieldname> <fieldname>description</fieldname> <fieldname>language</fieldname> <fieldname>randomization_group</fieldname> <fieldname>grelevance</fieldname> </fields> <rows> <row> <gid><![CDATA[10]]></gid> <sid><![CDATA[67582]]></sid> <group_name><![CDATA[Form&Phone]]></group_name> <group_order><![CDATA[1]]></group_order> <description><![CDATA[]]></description> <language><![CDATA[en]]></language> <randomization_group><![CDATA[]]></randomization_group> <grelevance><![CDATA[]]></grelevance> </row> <row> <gid><![CDATA[11]]></gid> <sid><![CDATA[67582]]></sid> <group_name><![CDATA[Overhall service satisfaction <p><p><p>]]></group_name> <group_order><![CDATA[0]]></group_order> <description><![CDATA[]]></description> <language><![CDATA[en]]></language> <randomization_group><![CDATA[]]></randomization_group> <grelevance><![CDATA[]]></grelevance> </row> <row> <gid><![CDATA[12]]></gid> <sid><![CDATA[67582]]></sid> <group_name><![CDATA[On site]]></group_name> <group_order><![CDATA[2]]></group_order> <description><![CDATA[]]></description> <language><![CDATA[en]]></language> <randomization_group><![CDATA[]]></randomization_group> <grelevance><![CDATA[]]></grelevance> </row> </rows> </groups> <questions> <fields> <fieldname>qid</fieldname> <fieldname>parent_qid</fieldname> <fieldname>sid</fieldname> <fieldname>gid</fieldname> <fieldname>type</fieldname> <fieldname>title</fieldname> <fieldname>question</fieldname> <fieldname>preg</fieldname> <fieldname>help</fieldname> <fieldname>other</fieldname> <fieldname>mandatory</fieldname> <fieldname>question_order</fieldname> <fieldname>language</fieldname> <fieldname>scale_id</fieldname> <fieldname>same_default</fieldname> <fieldname>relevance</fieldname> </fields> <rows> <row> <qid><![CDATA[55]]></qid> <parent_qid><![CDATA[0]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[10]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[F1]]></title> <question><![CDATA[<span style="color: #ff0000"><big><font color="#ff0000">Please rate the performance of portal customer service</font></big></span>]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[N]]></mandatory> <question_order><![CDATA[0]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[1]]></relevance> </row> <row> <qid><![CDATA[58]]></qid> <parent_qid><![CDATA[0]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[10]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[P1]]></title> <question><![CDATA[<span style="color: #ff0000"><big>Please rate the performance of phone customer service</big></span>]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[N]]></mandatory> <question_order><![CDATA[5]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[1]]></relevance> </row> <row> <qid><![CDATA[63]]></qid> <parent_qid><![CDATA[0]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[11]]></gid> <type><![CDATA[Y]]></type> <title><![CDATA[O1]]></title> <question><![CDATA[Did you receive a reference number ? ]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[Y]]></mandatory> <question_order><![CDATA[0]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[1]]></relevance> </row> <row> <qid><![CDATA[64]]></qid> <parent_qid><![CDATA[0]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[11]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[O2]]></title> <question><![CDATA[<span style="color: #ff0000"><big>Please rate your Overall Satisfaction with your Incident or Request Resolution on this occasion.</big></span> ]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[N]]></mandatory> <question_order><![CDATA[1]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[1]]></relevance> </row> <row> <qid><![CDATA[69]]></qid> <parent_qid><![CDATA[0]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[12]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[OS1]]></title> <question><![CDATA[<p> <span style="color: #ff0000"><big>Please rate the performance of On Site Support on the following</big></span></p> <p>  </p> <p> {TOKEN:ATTRIBUTE_1}</p> ]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[N]]></mandatory> <question_order><![CDATA[0]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[((TOKEN:ATTRIBUTE_1 == "YES"))]]></relevance> </row> <row> <qid><![CDATA[75]]></qid> <parent_qid><![CDATA[0]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[10]]></gid> <type><![CDATA[Y]]></type> <title><![CDATA[O1]]></title> <question><![CDATA[Are you mostly satisfied with the resolution of the incident or request ?]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[Y]]></mandatory> <question_order><![CDATA[8]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[1]]></relevance> </row> <row> <qid><![CDATA[76]]></qid> <parent_qid><![CDATA[0]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[12]]></gid> <type><![CDATA[Y]]></type> <title><![CDATA[OS2]]></title> <question><![CDATA[Are you mostly satisfied with the resolution of the incident or request ?]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[Y]]></mandatory> <question_order><![CDATA[6]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[((TOKEN:ATTRIBUTE_1 == "YES"))]]></relevance> </row> </rows> </questions> <subquestions> <fields> <fieldname>qid</fieldname> <fieldname>parent_qid</fieldname> <fieldname>sid</fieldname> <fieldname>gid</fieldname> <fieldname>type</fieldname> <fieldname>title</fieldname> <fieldname>question</fieldname> <fieldname>preg</fieldname> <fieldname>help</fieldname> <fieldname>other</fieldname> <fieldname>mandatory</fieldname> <fieldname>question_order</fieldname> <fieldname>language</fieldname> <fieldname>scale_id</fieldname> <fieldname>same_default</fieldname> <fieldname>relevance</fieldname> </fields> <rows> <row> <qid><![CDATA[56]]></qid> <parent_qid><![CDATA[55]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[10]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ001]]></title> <question><![CDATA[<div> <p> Ease to file an incident or request</p></div><p>  </p>]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[1]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[57]]></qid> <parent_qid><![CDATA[55]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[10]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ002]]></title> <question><![CDATA[<div class="a"> <p> Variety of parameter choices available (categories, service/application..)</p></div><p>  </p>]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[3]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[59]]></qid> <parent_qid><![CDATA[58]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[10]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ001]]></title> <question><![CDATA[Ease to reach the Help Desk (waiting time etc.)]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[2]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[60]]></qid> <parent_qid><![CDATA[58]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[10]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ002]]></title> <question><![CDATA[Quality of communication of your interlocutor (well-spoken, be polite etc. ) ]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[4]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[61]]></qid> <parent_qid><![CDATA[58]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[10]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ003]]></title> <question><![CDATA[Ability of your interlocutor to speak your language ]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[6]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[62]]></qid> <parent_qid><![CDATA[58]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[10]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ004]]></title> <question><![CDATA[Ability of your interlocutor to understand your case]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[7]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[65]]></qid> <parent_qid><![CDATA[64]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[11]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ001]]></title> <question><![CDATA[Availability of information on the progress of your case]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[1]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[66]]></qid> <parent_qid><![CDATA[64]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[11]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ002]]></title> <question><![CDATA[Information given to solve the case]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[2]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[67]]></qid> <parent_qid><![CDATA[64]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[11]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ003]]></title> <question><![CDATA[Delay to resolve the case]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[3]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[68]]></qid> <parent_qid><![CDATA[64]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[11]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ004]]></title> <question><![CDATA[Quality of incident or request solution]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[4]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[70]]></qid> <parent_qid><![CDATA[69]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[12]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ001]]></title> <question><![CDATA[Appointment organisation (appointment done, respected, properly rescheduled)]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[1]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[71]]></qid> <parent_qid><![CDATA[69]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[12]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ002]]></title> <question><![CDATA[Appearance, Courtesy and behaviour of the Engineer]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[2]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[72]]></qid> <parent_qid><![CDATA[69]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[12]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ003]]></title> <question><![CDATA[Engineer well informed beforehand of your case]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[3]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[73]]></qid> <parent_qid><![CDATA[69]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[12]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ004]]></title> <question><![CDATA[<div> <div class="a"> <p> Degree to which engineer communicated on incident resolution and on next steps</p> </div></div><p>  </p>]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[4]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> <row> <qid><![CDATA[74]]></qid> <parent_qid><![CDATA[69]]></parent_qid> <sid><![CDATA[67582]]></sid> <gid><![CDATA[12]]></gid> <type><![CDATA[F]]></type> <title><![CDATA[SQ005]]></title> <question><![CDATA[Efficiency of Engineer to carry out or resolve your incident or request]]></question> <preg><![CDATA[]]></preg> <help><![CDATA[]]></help> <other><![CDATA[N]]></other> <mandatory><![CDATA[]]></mandatory> <question_order><![CDATA[5]]></question_order> <language><![CDATA[en]]></language> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[]]></relevance> </row> </rows> </subquestions> <question_attributes> <fields> <fieldname>qid</fieldname> <fieldname>attribute</fieldname> <fieldname>value</fieldname> </fields> <rows> <row> <qid><![CDATA[55]]></qid> <attribute><![CDATA[answer_width]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[55]]></qid> <attribute><![CDATA[array_filter]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[55]]></qid> <attribute><![CDATA[array_filter_exclude]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[55]]></qid> <attribute><![CDATA[hidden]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[55]]></qid> <attribute><![CDATA[hide_tip]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[55]]></qid> <attribute><![CDATA[max_answers]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[55]]></qid> <attribute><![CDATA[min_answers]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[55]]></qid> <attribute><![CDATA[page_break]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[55]]></qid> <attribute><![CDATA[public_statistics]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[55]]></qid> <attribute><![CDATA[random_group]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[55]]></qid> <attribute><![CDATA[random_order]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[55]]></qid> <attribute><![CDATA[scale_export]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[55]]></qid> <attribute><![CDATA[use_dropdown]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[58]]></qid> <attribute><![CDATA[answer_width]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[58]]></qid> <attribute><![CDATA[array_filter]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[58]]></qid> <attribute><![CDATA[array_filter_exclude]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[58]]></qid> <attribute><![CDATA[hidden]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[58]]></qid> <attribute><![CDATA[hide_tip]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[58]]></qid> <attribute><![CDATA[max_answers]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[58]]></qid> <attribute><![CDATA[min_answers]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[58]]></qid> <attribute><![CDATA[page_break]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[58]]></qid> <attribute><![CDATA[public_statistics]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[58]]></qid> <attribute><![CDATA[random_group]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[58]]></qid> <attribute><![CDATA[random_order]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[58]]></qid> <attribute><![CDATA[scale_export]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[58]]></qid> <attribute><![CDATA[use_dropdown]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[63]]></qid> <attribute><![CDATA[hidden]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[63]]></qid> <attribute><![CDATA[hide_tip]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[63]]></qid> <attribute><![CDATA[page_break]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[63]]></qid> <attribute><![CDATA[public_statistics]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[63]]></qid> <attribute><![CDATA[random_group]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[63]]></qid> <attribute><![CDATA[scale_export]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[64]]></qid> <attribute><![CDATA[answer_width]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[64]]></qid> <attribute><![CDATA[array_filter]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[64]]></qid> <attribute><![CDATA[array_filter_exclude]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[64]]></qid> <attribute><![CDATA[hidden]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[64]]></qid> <attribute><![CDATA[hide_tip]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[64]]></qid> <attribute><![CDATA[max_answers]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[64]]></qid> <attribute><![CDATA[min_answers]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[64]]></qid> <attribute><![CDATA[page_break]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[64]]></qid> <attribute><![CDATA[public_statistics]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[64]]></qid> <attribute><![CDATA[random_group]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[64]]></qid> <attribute><![CDATA[random_order]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[64]]></qid> <attribute><![CDATA[scale_export]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[64]]></qid> <attribute><![CDATA[use_dropdown]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[69]]></qid> <attribute><![CDATA[answer_width]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[69]]></qid> <attribute><![CDATA[array_filter]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[69]]></qid> <attribute><![CDATA[array_filter_exclude]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[69]]></qid> <attribute><![CDATA[hidden]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[69]]></qid> <attribute><![CDATA[hide_tip]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[69]]></qid> <attribute><![CDATA[max_answers]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[69]]></qid> <attribute><![CDATA[min_answers]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[69]]></qid> <attribute><![CDATA[page_break]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[69]]></qid> <attribute><![CDATA[public_statistics]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[69]]></qid> <attribute><![CDATA[random_group]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[69]]></qid> <attribute><![CDATA[random_order]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[69]]></qid> <attribute><![CDATA[scale_export]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[69]]></qid> <attribute><![CDATA[use_dropdown]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[75]]></qid> <attribute><![CDATA[hidden]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[75]]></qid> <attribute><![CDATA[hide_tip]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[75]]></qid> <attribute><![CDATA[page_break]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[75]]></qid> <attribute><![CDATA[public_statistics]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[75]]></qid> <attribute><![CDATA[random_group]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[75]]></qid> <attribute><![CDATA[scale_export]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[76]]></qid> <attribute><![CDATA[hidden]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[76]]></qid> <attribute><![CDATA[hide_tip]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[76]]></qid> <attribute><![CDATA[page_break]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[76]]></qid> <attribute><![CDATA[public_statistics]]></attribute> <value><![CDATA[0]]></value> </row> <row> <qid><![CDATA[76]]></qid> <attribute><![CDATA[random_group]]></attribute> <value><![CDATA[]]></value> </row> <row> <qid><![CDATA[76]]></qid> <attribute><![CDATA[scale_export]]></attribute> <value><![CDATA[0]]></value> </row> </rows> </question_attributes> <surveys> <fields> <fieldname>sid</fieldname> <fieldname>admin</fieldname> <fieldname>expires</fieldname> <fieldname>startdate</fieldname> <fieldname>adminemail</fieldname> <fieldname>anonymized</fieldname> <fieldname>faxto</fieldname> <fieldname>format</fieldname> <fieldname>savetimings</fieldname> <fieldname>template</fieldname> <fieldname>language</fieldname> <fieldname>additional_languages</fieldname> <fieldname>datestamp</fieldname> <fieldname>usecookie</fieldname> <fieldname>allowregister</fieldname> <fieldname>allowsave</fieldname> <fieldname>autonumber_start</fieldname> <fieldname>autoredirect</fieldname> <fieldname>allowprev</fieldname> <fieldname>printanswers</fieldname> <fieldname>ipaddr</fieldname> <fieldname>refurl</fieldname> <fieldname>publicstatistics</fieldname> <fieldname>publicgraphs</fieldname> <fieldname>listpublic</fieldname> <fieldname>htmlemail</fieldname> <fieldname>tokenanswerspersistence</fieldname> <fieldname>assessments</fieldname> <fieldname>usecaptcha</fieldname> <fieldname>usetokens</fieldname> <fieldname>bounce_email</fieldname> <fieldname>attributedescriptions</fieldname> <fieldname>emailresponseto</fieldname> <fieldname>emailnotificationto</fieldname> <fieldname>tokenlength</fieldname> <fieldname>showxquestions</fieldname> <fieldname>showgroupinfo</fieldname> <fieldname>shownoanswer</fieldname> <fieldname>showqnumcode</fieldname> <fieldname>bouncetime</fieldname> <fieldname>bounceprocessing</fieldname> <fieldname>bounceaccounttype</fieldname> <fieldname>bounceaccounthost</fieldname> <fieldname>bounceaccountpass</fieldname> <fieldname>bounceaccountencryption</fieldname> <fieldname>bounceaccountuser</fieldname> <fieldname>showwelcome</fieldname> <fieldname>showprogress</fieldname> <fieldname>allowjumps</fieldname> <fieldname>navigationdelay</fieldname> <fieldname>nokeyboard</fieldname> <fieldname>alloweditaftercompletion</fieldname> <fieldname>googleanalyticsstyle</fieldname> <fieldname>googleanalyticsapikey</fieldname> </fields> <rows> <row> <sid><![CDATA[67582]]></sid> <admin><![CDATA[Jefferson SEBBAN]]></admin> <expires><![CDATA[]]></expires> <startdate><![CDATA[]]></startdate> <adminemail><![CDATA[test@airliquide.com]]></adminemail> <anonymized><![CDATA[N]]></anonymized> <faxto><![CDATA[]]></faxto> <format><![CDATA[G]]></format> <savetimings><![CDATA[N]]></savetimings> <template><![CDATA[default]]></template> <language><![CDATA[en]]></language> <additional_languages><![CDATA[]]></additional_languages> <datestamp><![CDATA[N]]></datestamp> <usecookie><![CDATA[N]]></usecookie> <allowregister><![CDATA[N]]></allowregister> <allowsave><![CDATA[Y]]></allowsave> <autonumber_start><![CDATA[0]]></autonumber_start> <autoredirect><![CDATA[N]]></autoredirect> <allowprev><![CDATA[Y]]></allowprev> <printanswers><![CDATA[N]]></printanswers> <ipaddr><![CDATA[N]]></ipaddr> <refurl><![CDATA[N]]></refurl> <publicstatistics><![CDATA[N]]></publicstatistics> <publicgraphs><![CDATA[N]]></publicgraphs> <listpublic><![CDATA[N]]></listpublic> <htmlemail><![CDATA[Y]]></htmlemail> <tokenanswerspersistence><![CDATA[N]]></tokenanswerspersistence> <assessments><![CDATA[N]]></assessments> <usecaptcha><![CDATA[D]]></usecaptcha> <usetokens><![CDATA[N]]></usetokens> <bounce_email><![CDATA[bounce@irys.fr]]></bounce_email> <attributedescriptions><![CDATA[attribute_1=ON_SITE attribute_2=BriefDescription attribute_3=Date attribute_4= attribute_5= ]]></attributedescriptions> <emailresponseto><![CDATA[]]></emailresponseto> <emailnotificationto><![CDATA[]]></emailnotificationto> <tokenlength><![CDATA[15]]></tokenlength> <showxquestions><![CDATA[Y]]></showxquestions> <showgroupinfo><![CDATA[B]]></showgroupinfo> <shownoanswer><![CDATA[Y]]></shownoanswer> <showqnumcode><![CDATA[X]]></showqnumcode> <bouncetime><![CDATA[]]></bouncetime> <bounceprocessing><![CDATA[N]]></bounceprocessing> <bounceaccounttype><![CDATA[]]></bounceaccounttype> <bounceaccounthost><![CDATA[]]></bounceaccounthost> <bounceaccountpass><![CDATA[]]></bounceaccountpass> <bounceaccountencryption><![CDATA[]]></bounceaccountencryption> <bounceaccountuser><![CDATA[]]></bounceaccountuser> <showwelcome><![CDATA[Y]]></showwelcome> <showprogress><![CDATA[Y]]></showprogress> <allowjumps><![CDATA[N]]></allowjumps> <navigationdelay><![CDATA[0]]></navigationdelay> <nokeyboard><![CDATA[N]]></nokeyboard> <alloweditaftercompletion><![CDATA[N]]></alloweditaftercompletion> <googleanalyticsstyle><![CDATA[0]]></googleanalyticsstyle> <googleanalyticsapikey><![CDATA[]]></googleanalyticsapikey> </row> </rows> </surveys> <surveys_languagesettings> <fields> <fieldname>surveyls_survey_id</fieldname> <fieldname>surveyls_language</fieldname> <fieldname>surveyls_title</fieldname> <fieldname>surveyls_description</fieldname> <fieldname>surveyls_welcometext</fieldname> <fieldname>surveyls_endtext</fieldname> <fieldname>surveyls_url</fieldname> <fieldname>surveyls_urldescription</fieldname> <fieldname>surveyls_email_invite_subj</fieldname> <fieldname>surveyls_email_invite</fieldname> <fieldname>surveyls_email_remind_subj</fieldname> <fieldname>surveyls_email_remind</fieldname> <fieldname>surveyls_email_register_subj</fieldname> <fieldname>surveyls_email_register</fieldname> <fieldname>surveyls_email_confirm_subj</fieldname> <fieldname>surveyls_email_confirm</fieldname> <fieldname>surveyls_dateformat</fieldname> <fieldname>email_admin_notification_subj</fieldname> <fieldname>email_admin_notification</fieldname> <fieldname>email_admin_responses_subj</fieldname> <fieldname>email_admin_responses</fieldname> <fieldname>surveyls_numberformat</fieldname> </fields> <rows> <row> <surveyls_survey_id><![CDATA[67582]]></surveyls_survey_id> <surveyls_language><![CDATA[en]]></surveyls_language> <surveyls_title><![CDATA[Customer satisfaction survey Air Liquide]]></surveyls_title> <surveyls_description><![CDATA[This is a survey of satisfaction with the services provided by the Air Liquide Group]]></surveyls_description> <surveyls_welcometext><![CDATA[<p> Dear Sir or Madam,</p> <p> Alseis is committed to continously improving the service you receive.</p> <p> Please help us to do this by taking a few minutes to give us your feedback on the service you recently experienced following your call to the Help Desk.</p> <p> The feedback you provide will be used to improve the service and support we offer you.</p> ]]></surveyls_welcometext> <surveyls_endtext><![CDATA[<p> <span a="undefined" class="short_text" closure_uid_wv5jhb="147" f="4" id="result_box" lang="en"><span class="hps" closure_uid_wv5jhb="354">Thank you</span> <span class="hps" closure_uid_wv5jhb="355">for</span> <span class="hps" closure_uid_wv5jhb="356">your answers</span><span closure_uid_wv5jhb="357">.</span></span></p> ]]></surveyls_endtext> <surveyls_url><![CDATA[]]></surveyls_url> <surveyls_urldescription><![CDATA[]]></surveyls_urldescription> <surveyls_email_invite_subj><![CDATA[Invitation to participate in a survey]]></surveyls_email_invite_subj> <surveyls_email_invite><![CDATA[<html><head><title></title></head><body> <table align="center" border="0" cellpadding="0" cellspacing="0" width="620"> <tbody> <tr> <td align="right"> <a name="EN"></a><img height="58" src="http://www.customersat3.com/s/mps/8724_logo.gif" width="166" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="left" valign="bottom" width="170"> <img height="10" src="http://www.customersat3.com/s/mps/8724_topleft.gif" width="170" /></td> <td height="10">  </td> </tr> <tr> <td align="middle" bgcolor="#0092dd" style="font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 9pt; font-weight: bold; text-decoration: none" valign="bottom" width="170"> HelpDesk Message</td> <td style="padding-bottom: 0px; padding-left: 10px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #0092dd; font-size: 12px; font-weight: normal; text-decoration: none; padding-top: 0px">   <a href="#DE" style="color: #0092dd">DE</a>   •   <a href="#DK" style="color: #0092dd">DK</a>   •   EN   •   <a href="#ES" style="color: #0092dd">ES</a>   •   <a href="#FR" style="color: #0092dd">FR</a>   •   <a href="#IT" style="color: #0092dd">IT</a>   •   <a href="#NL" style="color: #0092dd">NL</a>   •   <a href="#PT" style="color: #0092dd">PT</a>   •   <a href="#SE" style="color: #0092dd">SE</a></td> </tr> </tbody> </table> </td> </tr> <tr> <td align="right" bgcolor="#0092dd"> <img height="16" src="http://www.customersat3.com/s/mps/8724_topright.gif" width="620" /></td> </tr> <tr> <td bgcolor="#0092dd"> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="middle" valign="top" width="172"> <img height="135" src="http://www.customersat3.com/s/mps/8724_grfx.gif" width="145" /></td> <td align="left" valign="top" width=""> <table border="0" cellpadding="0" cellspacing="0" width="427"> <tbody> <tr> <td style="padding-bottom: 20px; padding-left: 0px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 13.5pt; font-weight: bold; text-decoration: none; padding-top: 15px"> ALSEIS Customer Satisfaction Questionnaire</td> </tr> <tr> <td bgcolor="#ffffff" style="padding-bottom: 7px; padding-left: 7px; padding-right: 7px; font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 9pt; font-weight: normal; text-decoration: none; padding-top: 7px"> Dear {LASTNAME},<br /> <br /> Alseis is committed to continuously improving the service you receive. Please help us to do this by taking a few minutes to give us your feedback on the service you recently experienced following your call to the Help Desk :<br /> <br /> Call Reference: {ATTRIBUTE_4}<br /> Brief Description: {ATTRIBUTE_2} <br /> Opening date: {ATTRIBUTE_3}<br /> <br /> The feedback you provide will be used to improve the service and support we offer you.<br /> <br /> To complete the survey, simply click on the web link below or copy and paste the address into your browser.<br /> <br /> {SURVEYURL}<br /> <br /> If you have any queries or comments regarding the completion of this survey please email: <a href="mailto:alseis.customersat@airliquide.com" style="color: #000000">alseis.customersat@airliquide.com</a>.<br /> <br /> Thank you for your time.<br /> <br /> <strong>ALSEIS Helpdesk</strong></td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> <tr> <td> <img height="16" src="http://www.customersat3.com/s/mps/8724_bottom.gif" width="620" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td style="padding-bottom: 10px; padding-left: 0px; padding-right: 10px; font-family: Arial, Helvetica, sans-serif; color: #336600; font-size: 8pt; font-weight: normal; text-decoration: none; padding-top: 15px"> <img align="absMiddle" height="25" src="http://www.customersat3.com/s/mps/8724_recycle.gif" width="25" /> Before printing, think about the environment!</td> <td align="right"> <img src="http://www.customersat3.com/s/mps/8724_alseis.gif" /></td> </tr> </tbody> </table> </td> </tr> <tr> <td> <br /> <br />  </td> </tr> <tr> <td align="right"> <a name="DE"></a><img height="58" src="http://www.customersat3.com/s/mps/8724_logo.gif" width="166" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="left" valign="bottom" width="170"> <img height="10" src="http://www.customersat3.com/s/mps/8724_topleft.gif" width="170" /></td> <td height="10">  </td> </tr> <tr> <td align="middle" bgcolor="#0092dd" style="font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 9pt; font-weight: bold; text-decoration: none" valign="bottom" width="170"> HelpDesk Message</td> <td style="padding-bottom: 0px; padding-left: 10px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #0092dd; font-size: 12px; font-weight: normal; text-decoration: none; padding-top: 0px">   DE   •   <a href="#DK" style="color: #0092dd">DK</a>   •   <a href="#EN" style="color: #0092dd">EN</a>   •   <a href="#ES" style="color: #0092dd">ES</a>   •   <a href="#FR" style="color: #0092dd">FR</a>   •   <a href="#IT" style="color: #0092dd">IT</a>   •   <a href="#NL" style="color: #0092dd">NL</a>   •   <a href="#PT" style="color: #0092dd">PT</a>   •   <a href="#SE" style="color: #0092dd">SE</a></td> </tr> </tbody> </table> </td> </tr> <tr> <td align="right" bgcolor="#0092dd"> <img height="16" src="http://www.customersat3.com/s/mps/8724_topright.gif" width="620" /></td> </tr> <tr> <td bgcolor="#0092dd"> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="middle" valign="top" width="172"> <img height="135" src="http://www.customersat3.com/s/mps/8724_grfx.gif" width="145" /></td> <td align="left" valign="top" width=""> <table border="0" cellpadding="0" cellspacing="0" width="427"> <tbody> <tr> <td style="padding-bottom: 20px; padding-left: 0px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 13.5pt; font-weight: bold; text-decoration: none; padding-top: 15px"> ALSEIS Kundenzufriedenheitsfragebogen</td> </tr> <tr> <td bgcolor="#ffffff" style="padding-bottom: 7px; padding-left: 7px; padding-right: 7px; font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 9pt; font-weight: normal; text-decoration: none; padding-top: 7px"> Sehr geehrte Damen und Herren,<br /> <br /> ALSEIS möchte den Ihnen gebotenen Service kontinuierlich verbessern. Sie können uns dabei helfen. Bitte nehmen Sie sich ein paar Minuten Zeit, um uns ein Feedback zu folgendem Kontakt zum HelpDesk zu geben:<br /> <br /> Call Referenznummer : {ATTRIBUTE_4}<br /> Kurze Beschreibung des Problems: {ATTRIBUTE_2}<br /> Eroeffnungsdatum: {ATTRIBUTE_3}<br /> <br /> Dieses Feedback werden wir nutzen, um unseren Service und Support zukünftig zu verbessern.<br /> <br /> Um an der Umfrage teilzunehmen, klicken Sie bitte auf den folgenden Link. Alternativ können Sie die Adresse auch einfach in Ihren Internet-Explorer kopieren:<br /> <br /> {SURVEYURL}<br /> <br /> Falls Sie Rückfragen oder Kommentare zur Umfrage haben, können Sie diese per E-Mail an nachfolgende Mail-Adresse senden: <a href="mailto:alseis.customersat@airliquide.com" style="color: #000000">alseis.customersat@airliquide.com</a>.<br /> <br /> Vielen Dank für Ihre Unterstützung.<br /> <br /> <strong>ALSEIS Helpdesk</strong></td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> <tr> <td> <img height="16" src="http://www.customersat3.com/s/mps/8724_bottom.gif" width="620" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td style="padding-bottom: 10px; padding-left: 0px; padding-right: 10px; font-family: Arial, Helvetica, sans-serif; color: #336600; font-size: 8pt; font-weight: normal; text-decoration: none; padding-top: 15px"> <img align="absMiddle" height="25" src="http://www.customersat3.com/s/mps/8724_recycle.gif" width="25" /> Denken Sie an die Umwelt, bevor Sie etwas ausdrucken.!</td> <td align="right"> <img src="http://www.customersat3.com/s/mps/8724_alseis.gif" /></td> </tr> </tbody> </table> </td> </tr> <tr> <td> <br /> <br />  </td> </tr> <tr> <td align="right"> <a name="DK"></a><img height="58" src="http://www.customersat3.com/s/mps/8724_logo.gif" width="166" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="left" valign="bottom" width="170"> <img height="10" src="http://www.customersat3.com/s/mps/8724_topleft.gif" width="170" /></td> <td height="10">  </td> </tr> <tr> <td align="middle" bgcolor="#0092dd" style="font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 9pt; font-weight: bold; text-decoration: none" valign="bottom" width="170"> HelpDesk Besked</td> <td style="padding-bottom: 0px; padding-left: 10px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #0092dd; font-size: 12px; font-weight: normal; text-decoration: none; padding-top: 0px">   <a href="#DE" style="color: #0092dd">DE</a>   •   DK   •   <a href="#EN" style="color: #0092dd">EN</a>   •   <a href="#ES" style="color: #0092dd">ES</a>   •   <a href="#FR" style="color: #0092dd">FR</a>   •   <a href="#IT" style="color: #0092dd">IT</a>   •   <a href="#NL" style="color: #0092dd">NL</a>   •   <a href="#PT" style="color: #0092dd">PT</a>   •   <a href="#SE" style="color: #0092dd">SE</a></td> </tr> </tbody> </table> </td> </tr> <tr> <td align="right" bgcolor="#0092dd"> <img height="16" src="http://www.customersat3.com/s/mps/8724_topright.gif" width="620" /></td> </tr> <tr> <td bgcolor="#0092dd"> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="middle" valign="top" width="172"> <img height="135" src="http://www.customersat3.com/s/mps/8724_grfx.gif" width="145" /></td> <td align="left" valign="top" width=""> <table border="0" cellpadding="0" cellspacing="0" width="427"> <tbody> <tr> <td style="padding-bottom: 20px; padding-left: 0px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 13.5pt; font-weight: bold; text-decoration: none; padding-top: 15px"> ALSEIS Kundetilfredsheds spørgeskema</td> </tr> <tr> <td bgcolor="#ffffff" style="padding-bottom: 7px; padding-left: 7px; padding-right: 7px; font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 9pt; font-weight: normal; text-decoration: none; padding-top: 7px"> Kære,<br /> <br /> Alseis er forpligtet til konstant at forbedre den service, du modtager. Vi beder dig derfor bruge et par minutter på at give os din feedback på den service, du for nylig fik efter dit opkald til Help Desk:<br /> <br /> opkaldsreference: {ATTRIBUTE_4}<br /> Kort beskrivelse: {ATTRIBUTE_2}<br /> Åbningsdato: {ATTRIBUTE_3}<br /> <br /> Den feedback, du giver, vil blive brugt til at forbedre den service og support, vi tilbyder dig.<br /> <br /> For at fuldføre undersøgelsen, skal du blot klikke på det medfølgende link nedenfor eller kopiere og indsætte adressen i din browser.<br /> <br /> {SURVEYURL}<br /> <br /> Hvis du har nogen spørgsmål eller kommentarer angående besvarelsen af undersøgelsen, så send venligst en email til: <a href="mailto:alseis.customersat@airliquide.com" style="color: #000000">alseis.customersat@airliquide.com</a>.<br /> <br /> Tak for hjælpen<br /> <br /> <strong>ALSEIS Helpdesk</strong></td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> <tr> <td> <img height="16" src="http://www.customersat3.com/s/mps/8724_bottom.gif" width="620" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td style="padding-bottom: 10px; padding-left: 0px; padding-right: 10px; font-family: Arial, Helvetica, sans-serif; color: #336600; font-size: 8pt; font-weight: normal; text-decoration: none; padding-top: 15px"> <img align="absMiddle" height="25" src="http://www.customersat3.com/s/mps/8724_recycle.gif" width="25" /> For du printer, tænk på miljøet</td> <td align="right"> <img src="http://www.customersat3.com/s/mps/8724_alseis.gif" /></td> </tr> </tbody> </table> </td> </tr> <tr> <td> <br /> <br />  </td> </tr> <tr> <td align="right"> <a name="ES"></a><img height="58" src="http://www.customersat3.com/s/mps/8724_logo.gif" width="166" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="left" valign="bottom" width="170"> <img height="10" src="http://www.customersat3.com/s/mps/8724_topleft.gif" width="170" /></td> <td height="10">  </td> </tr> <tr> <td align="middle" bgcolor="#0092dd" style="font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 9pt; font-weight: bold; text-decoration: none" valign="bottom" width="170"> HelpDesk Message</td> <td style="padding-bottom: 0px; padding-left: 10px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #0092dd; font-size: 12px; font-weight: normal; text-decoration: none; padding-top: 0px">   <a href="#DE" style="color: #0092dd">DE</a>   •   <a href="#DK" style="color: #0092dd">DK</a>   •   <a href="#EN" style="color: #0092dd">EN</a>   •   ES   •   <a href="#FR" style="color: #0092dd">FR</a>   •   <a href="#IT" style="color: #0092dd">IT</a>   •   <a href="#NL" style="color: #0092dd">NL</a>   •   <a href="#PT" style="color: #0092dd">PT</a>   •   <a href="#SE" style="color: #0092dd">SE</a></td> </tr> </tbody> </table> </td> </tr> <tr> <td align="right" bgcolor="#0092dd"> <img height="16" src="http://www.customersat3.com/s/mps/8724_topright.gif" width="620" /></td> </tr> <tr> <td bgcolor="#0092dd"> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="middle" valign="top" width="172"> <img height="135" src="http://www.customersat3.com/s/mps/8724_grfx.gif" width="145" /></td> <td align="left" valign="top" width=""> <table border="0" cellpadding="0" cellspacing="0" width="427"> <tbody> <tr> <td style="padding-bottom: 20px; padding-left: 0px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 13.5pt; font-weight: bold; text-decoration: none; padding-top: 15px"> ALSEIS: Encuesta de Satisfacción del Usuario</td> </tr> <tr> <td bgcolor="#ffffff" style="padding-bottom: 7px; padding-left: 7px; padding-right: 7px; font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 9pt; font-weight: normal; text-decoration: none; padding-top: 7px"> Estimado/a Señor/a,<br /> <br /> Alseis debe mejorar continuamente el servicio que usted recibe. Por favor, ayúdenos a hacerlo, dedicando unos minutos a darnos su valoración sobre el servicio prestado recientemente cuando ha llamado al Help Desk:<br /> <br /> Referencia de la llamada: {ATTRIBUTE_4}<br /> Breve descripción del problema: {ATTRIBUTE_2}<br /> Fecha de apertura:  {ATTRIBUTE_3}<br /> <br /> La valoración que nos proporcione se utilizara para mejorar el servicio y el soporte que les ofrecemos.<br /> <br /> Para rellenar la encuesta, hacer click simplemente en el enlace de abajo o copiar y pegar la dirección web en su Internet Explorer (navegador).<br /> <br /> {SURVEYURL}<br /> <br /> Si usted tiene cualquier queja o comentario en relación con la realización de esta encuesta, por favor, envié un email a: <a href="mailto:alseis.customersat@airliquide.com" style="color: #000000">alseis.customersat@airliquide.com</a>.<br /> <br /> Gracias por su colaboración.<br /> <br /> <strong>ALSEIS Helpdesk</strong></td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> <tr> <td> <img height="16" src="http://www.customersat3.com/s/mps/8724_bottom.gif" width="620" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td style="padding-bottom: 10px; padding-left: 0px; padding-right: 10px; font-family: Arial, Helvetica, sans-serif; color: #336600; font-size: 8pt; font-weight: normal; text-decoration: none; padding-top: 15px"> <img align="absMiddle" height="25" src="http://www.customersat3.com/s/mps/8724_recycle.gif" width="25" /> Antes de imprimir, piense en el medio ambiente.</td> <td align="right"> <img src="http://www.customersat3.com/s/mps/8724_alseis.gif" /></td> </tr> </tbody> </table> </td> </tr> <tr> <td> <br /> <br />  </td> </tr> <tr> <td align="right"> <a name="FR"></a><img height="58" src="http://www.customersat3.com/s/mps/8724_logo.gif" width="166" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="left" valign="bottom" width="170"> <img height="10" src="http://www.customersat3.com/s/mps/8724_topleft.gif" width="170" /></td> <td height="10">  </td> </tr> <tr> <td align="middle" bgcolor="#0092dd" style="font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 9pt; font-weight: bold; text-decoration: none" valign="bottom" width="170"> HelpDesk Message</td> <td style="padding-bottom: 0px; padding-left: 10px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #0092dd; font-size: 12px; font-weight: normal; text-decoration: none; padding-top: 0px">   <a href="#DE" style="color: #0092dd">DE</a>   •   <a href="#DK" style="color: #0092dd">DK</a>   •   <a href="#EN" style="color: #0092dd">EN</a>   •   <a href="#ES" style="color: #0092dd">ES</a>   •   FR   •   <a href="#IT" style="color: #0092dd">IT</a>   •   <a href="#NL" style="color: #0092dd">NL</a>   •   <a href="#PT" style="color: #0092dd">PT</a>   •   <a href="#SE" style="color: #0092dd">SE</a></td> </tr> </tbody> </table> </td> </tr> <tr> <td align="right" bgcolor="#0092dd"> <img height="16" src="http://www.customersat3.com/s/mps/8724_topright.gif" width="620" /></td> </tr> <tr> <td bgcolor="#0092dd"> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="middle" valign="top" width="172"> <img height="135" src="http://www.customersat3.com/s/mps/8724_grfx.gif" width="145" /></td> <td align="left" valign="top" width=""> <table border="0" cellpadding="0" cellspacing="0" width="427"> <tbody> <tr> <td style="padding-bottom: 20px; padding-left: 0px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 13.5pt; font-weight: bold; text-decoration: none; padding-top: 15px"> ALSEIS: Questionnaire d’enquête de satisfaction utilisateur</td> </tr> <tr> <td bgcolor="#ffffff" style="padding-bottom: 7px; padding-left: 7px; padding-right: 7px; font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 9pt; font-weight: normal; text-decoration: none; padding-top: 7px"> Chère Madame, cher Monsieur,<br /> <br /> ALSEIS travaille quotidiennement à améliorer le service qu’il vous fournit.<br /> <br /> Pour nous aider à améliorer ce service, merci de consacrer quelques minutes de votre temps pour nous faire part de vos impressions sur le service que vous avez récemment utilisé à l’occasion de l’appel suivant, passé au Helpdesk :<br /> <br /> Référence de d’appel : {ATTRIBUTE_4}<br /> Brève description du problème : {ATTRIBUTE_2}<br /> Date d’ouverture: {ATTRIBUTE_3}<br /> <br /> Le retour que vous nous apporterez nous aidera à améliorer le service et le support que nous vous offrons.<br /> <br /> Pour participer à l’enquête, il vous suffit de cliquer sur le lien internet ci-dessous ou copier puis coller cette adresse dans votre navigateur :<br /> <br /> {SURVEYURL}<br /> <br /> Si vous avez des questions ou des commentaires concernant cette enquête, veuillez envoyer un e-mail à : <a href="mailto:alseis.customersat@airliquide.com" style="color: #000000">alseis.customersat@airliquide.com</a>.<br /> <br /> Merci pour le temps que vous nous avez consacré.<br /> <br /> <strong>ALSEIS Helpdesk</strong></td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> <tr> <td> <img height="16" src="http://www.customersat3.com/s/mps/8724_bottom.gif" width="620" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td style="padding-bottom: 10px; padding-left: 0px; padding-right: 10px; font-family: Arial, Helvetica, sans-serif; color: #336600; font-size: 8pt; font-weight: normal; text-decoration: none; padding-top: 15px"> <img align="absMiddle" height="25" src="http://www.customersat3.com/s/mps/8724_recycle.gif" width="25" /> Avant d'imprimer, pensez à l'environnement!</td> <td align="right"> <img src="http://www.customersat3.com/s/mps/8724_alseis.gif" /></td> </tr> </tbody> </table> </td> </tr> <tr> <td> <br /> <br />  </td> </tr> <tr> <td align="right"> <a name="IT"></a><img height="58" src="http://www.customersat3.com/s/mps/8724_logo.gif" width="166" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="left" valign="bottom" width="170"> <img height="10" src="http://www.customersat3.com/s/mps/8724_topleft.gif" width="170" /></td> <td height="10">  </td> </tr> <tr> <td align="middle" bgcolor="#0092dd" style="font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 9pt; font-weight: bold; text-decoration: none" valign="bottom" width="170"> HelpDesk Message</td> <td style="padding-bottom: 0px; padding-left: 10px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #0092dd; font-size: 12px; font-weight: normal; text-decoration: none; padding-top: 0px">   <a href="#DE" style="color: #0092dd">DE</a>   •   <a href="#DK" style="color: #0092dd">DK</a>   •   <a href="#EN" style="color: #0092dd">EN</a>   •   <a href="#ES" style="color: #0092dd">ES</a>   •   <a href="#FR" style="color: #0092dd">FR</a>   •   IT   •   <a href="#NL" style="color: #0092dd">NL</a>   •   <a href="#PT" style="color: #0092dd">PT</a>   •   <a href="#SE" style="color: #0092dd">SE</a></td> </tr> </tbody> </table> </td> </tr> <tr> <td align="right" bgcolor="#0092dd"> <img height="16" src="http://www.customersat3.com/s/mps/8724_topright.gif" width="620" /></td> </tr> <tr> <td bgcolor="#0092dd"> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="middle" valign="top" width="172"> <img height="135" src="http://www.customersat3.com/s/mps/8724_grfx.gif" width="145" /></td> <td align="left" valign="top" width=""> <table border="0" cellpadding="0" cellspacing="0" width="427"> <tbody> <tr> <td style="padding-bottom: 20px; padding-left: 0px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 13.5pt; font-weight: bold; text-decoration: none; padding-top: 15px"> ALSEIS: Indagine sulla soddisfazione del cliente</td> </tr> <tr> <td bgcolor="#ffffff" style="padding-bottom: 7px; padding-left: 7px; padding-right: 7px; font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 9pt; font-weight: normal; text-decoration: none; padding-top: 7px"> Gentile utente,<br /> <br /> Al fine di migliorare costantemente il livello di servizio, Alseis La invita a dedicare alcuni minuti alla compilazione di un breve questionario, relativo al supporto ricevuto a seguito della Sua chiamata all’Helpdesk:<br /> <br /> Call reference: {ATTRIBUTE_4}<br /> Brief description of issue: {ATTRIBUTE_2}<br /> Data d’apertura: {ATTRIBUTE_3}<br /> <br /> Il Suo giudizio verrà utilizzato per migliorare il servizio a Lei offerto.<br /> <br /> Per compilare il questionario, La invitiamo a fare click sul link sotto indicato, oppure lo copi ed incolli sulla barra degli indirizzi del Suo browser.<br /> <br /> {SURVEYURL}<br /> <br /> Per ogni dubbio o chiarimento relativo alla compilazione del questionario, La invitiamo ad inviare una E-mail all’indirizzo: <a href="mailto:alseis.customersat@airliquide.com" style="color: #000000">alseis.customersat@airliquide.com</a>.<br /> <br /> Grazie per la Sua disponibilità.<br /> <br /> <strong>ALSEIS Helpdesk</strong></td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> <tr> <td> <img height="16" src="http://www.customersat3.com/s/mps/8724_bottom.gif" width="620" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td style="padding-bottom: 10px; padding-left: 0px; padding-right: 10px; font-family: Arial, Helvetica, sans-serif; color: #336600; font-size: 8pt; font-weight: normal; text-decoration: none; padding-top: 15px"> <img align="absMiddle" height="25" src="http://www.customersat3.com/s/mps/8724_recycle.gif" width="25" /> Prima di stampare, pensa all’ambiente</td> <td align="right"> <img src="http://www.customersat3.com/s/mps/8724_alseis.gif" /></td> </tr> </tbody> </table> </td> </tr> <tr> <td> <br /> <br />  </td> </tr> <tr> <td align="right"> <a name="NL"></a><img height="58" src="http://www.customersat3.com/s/mps/8724_logo.gif" width="166" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="left" valign="bottom" width="170"> <img height="10" src="http://www.customersat3.com/s/mps/8724_topleft.gif" width="170" /></td> <td height="10">  </td> </tr> <tr> <td align="middle" bgcolor="#0092dd" style="font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 9pt; font-weight: bold; text-decoration: none" valign="bottom" width="170"> HelpDesk Message</td> <td style="padding-bottom: 0px; padding-left: 10px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #0092dd; font-size: 12px; font-weight: normal; text-decoration: none; padding-top: 0px">   <a href="#DE" style="color: #0092dd">DE</a>   •   <a href="#DK" style="color: #0092dd">DK</a>   •   <a href="#EN" style="color: #0092dd">EN</a>   •   <a href="#ES" style="color: #0092dd">ES</a>   •   <a href="#FR" style="color: #0092dd">FR</a>   •   <a href="#IT" style="color: #0092dd">IT</a>   •   NL   •   <a href="#PT" style="color: #0092dd">PT</a>   •   <a href="#SE" style="color: #0092dd">SE</a></td> </tr> </tbody> </table> </td> </tr> <tr> <td align="right" bgcolor="#0092dd"> <img height="16" src="http://www.customersat3.com/s/mps/8724_topright.gif" width="620" /></td> </tr> <tr> <td bgcolor="#0092dd"> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="middle" valign="top" width="172"> <img height="135" src="http://www.customersat3.com/s/mps/8724_grfx.gif" width="145" /></td> <td align="left" valign="top" width=""> <table border="0" cellpadding="0" cellspacing="0" width="427"> <tbody> <tr> <td style="padding-bottom: 20px; padding-left: 0px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 13.5pt; font-weight: bold; text-decoration: none; padding-top: 15px"> ALSEIS vragenlijst voor klanttevredenheid</td> </tr> <tr> <td bgcolor="#ffffff" style="padding-bottom: 7px; padding-left: 7px; padding-right: 7px; font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 9pt; font-weight: normal; text-decoration: none; padding-top: 7px"> Beste Heer/Mevrouw,<br /> <br /> Alseis zet zich in om de te onvangen diensten te verbeteren. Gelieve ons hiermee te helpen door enkele minuten te nemen en ons uw feedback te geven ivm de dienst die u onlangs gekregen verleend werd nadat uw de Helpdesk heeft gebeld :<br /> <br /> Call refentie : {ATTRIBUTE_4}<br /> Korte omschrijving van het probleem : {ATTRIBUTE_2}<br /> Openings datum: {ATTRIBUTE_3}<br /> <br /> De feedback die u ons terugstuurt helpt ons de diensten en de ondersteuning die wij u leveren te verbeteren.<br /> <br /> Om deze enquete te vervolledigen, klik op de link hier beneden of kopieer adres in uw browser.<br /> <br /> {SURVEYURL}<br /> <br /> Als u vragen en/of opmerkingen omtrent het invullen van deze enquete heeft, gelieve een mail te sturen naar <a href="mailto:alseis.customersat@airliquide.com" style="color: #000000">alseis.customersat@airliquide.com</a>.<br /> <br /> Bedankt voor uw tijd.<br /> <br /> <strong>ALSEIS Helpdesk</strong></td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> <tr> <td> <img height="16" src="http://www.customersat3.com/s/mps/8724_bottom.gif" width="620" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td style="padding-bottom: 10px; padding-left: 0px; padding-right: 10px; font-family: Arial, Helvetica, sans-serif; color: #336600; font-size: 8pt; font-weight: normal; text-decoration: none; padding-top: 15px"> <img align="absMiddle" height="25" src="http://www.customersat3.com/s/mps/8724_recycle.gif" width="25" /> Denk voor het printen aan het milieu.</td> <td align="right"> <img src="http://www.customersat3.com/s/mps/8724_alseis.gif" /></td> </tr> </tbody> </table> </td> </tr> <tr> <td> <br /> <br />  </td> </tr> <tr> <td align="right"> <a name="PT"></a><img height="58" src="http://www.customersat3.com/s/mps/8724_logo.gif" width="166" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="left" valign="bottom" width="170"> <img height="10" src="http://www.customersat3.com/s/mps/8724_topleft.gif" width="170" /></td> <td height="10">  </td> </tr> <tr> <td align="middle" bgcolor="#0092dd" style="font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 9pt; font-weight: bold; text-decoration: none" valign="bottom" width="170"> HelpDesk Message</td> <td style="padding-bottom: 0px; padding-left: 10px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #0092dd; font-size: 12px; font-weight: normal; text-decoration: none; padding-top: 0px">   <a href="#DE" style="color: #0092dd">DE</a>   •   <a href="#DK" style="color: #0092dd">DK</a>   •   <a href="#EN" style="color: #0092dd">EN</a>   •   <a href="#ES" style="color: #0092dd">ES</a>   •   <a href="#FR" style="color: #0092dd">FR</a>   •   <a href="#IT" style="color: #0092dd">IT</a>   •   <a href="#NL" style="color: #0092dd">NL</a>   •   PT   •   <a href="#SE" style="color: #0092dd">SE</a></td> </tr> </tbody> </table> </td> </tr> <tr> <td align="right" bgcolor="#0092dd"> <img height="16" src="http://www.customersat3.com/s/mps/8724_topright.gif" width="620" /></td> </tr> <tr> <td bgcolor="#0092dd"> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="middle" valign="top" width="172"> <img height="135" src="http://www.customersat3.com/s/mps/8724_grfx.gif" width="145" /></td> <td align="left" valign="top" width=""> <table border="0" cellpadding="0" cellspacing="0" width="427"> <tbody> <tr> <td style="padding-bottom: 20px; padding-left: 0px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 13.5pt; font-weight: bold; text-decoration: none; padding-top: 15px"> ALSEIS: questionário sobre a satisfação dos clientes</td> </tr> <tr> <td bgcolor="#ffffff" style="padding-bottom: 7px; padding-left: 7px; padding-right: 7px; font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 9pt; font-weight: normal; text-decoration: none; padding-top: 7px"> Sr/ Sra.<br /> <br /> O Alseis se compromete continuamente na melhora dos serviços prestados.<br /> <br /> Nesse sentido agradecemos a sua colaboração dedicando alguns minutos para dar-nos o seu Feedback relativamente aos serviços que por ventura você recebeu através do Help-Desk:<br /> <br /> Número da Call: {ATTRIBUTE_4}<br /> Breve descrição do assunto: {ATTRIBUTE_2}<br /> Data de abertura: {ATTRIBUTE_3}<br /> <br /> Este Feedback ajudará a prestar um melhor atendimento.<br /> <br /> Para completar este inquérito, simplesmente click no link da web abaixo faça um copy and past na barra de direcção do seu Internet Explorer.<br /> <br /> {SURVEYURL}<br /> <br /> No caso de que tenha qualquer dúvida ou comentário a fazer referentemente a este formulário, por favor envie un e-mail a: <a href="mailto:alseis.customersat@airliquide.com" style="color: #000000">alseis.customersat@airliquide.com</a>.<br /> <br /> Agradecemos a sua disponibilidade.<br /> <br /> <strong>ALSEIS Helpdesk</strong></td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> <tr> <td> <img height="16" src="http://www.customersat3.com/s/mps/8724_bottom.gif" width="620" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td style="padding-bottom: 10px; padding-left: 0px; padding-right: 10px; font-family: Arial, Helvetica, sans-serif; color: #336600; font-size: 8pt; font-weight: normal; text-decoration: none; padding-top: 15px"> <img align="absMiddle" height="25" src="http://www.customersat3.com/s/mps/8724_recycle.gif" width="25" /> Antes de imprimir, pense no ambiente</td> <td align="right"> <img src="http://www.customersat3.com/s/mps/8724_alseis.gif" /></td> </tr> </tbody> </table> </td> </tr> <tr> <td> <br /> <br />  </td> </tr> <tr> <td align="right"> <a name="SE"></a><img height="58" src="http://www.customersat3.com/s/mps/8724_logo.gif" width="166" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="left" valign="bottom" width="170"> <img height="10" src="http://www.customersat3.com/s/mps/8724_topleft.gif" width="170" /></td> <td height="10">  </td> </tr> <tr> <td align="middle" bgcolor="#0092dd" style="font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 9pt; font-weight: bold; text-decoration: none" valign="bottom" width="170"> HelpDesk Meddelande</td> <td style="padding-bottom: 0px; padding-left: 10px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #0092dd; font-size: 12px; font-weight: normal; text-decoration: none; padding-top: 0px">   <a href="#DE" style="color: #0092dd">DE</a>   •   <a href="#DK" style="color: #0092dd">DK</a>   •   <a href="#EN" style="color: #0092dd">EN</a>   •   <a href="#ES" style="color: #0092dd">ES</a>   •   <a href="#FR" style="color: #0092dd">FR</a>   •   <a href="#IT" style="color: #0092dd">IT</a>   •   <a href="#NL" style="color: #0092dd">NL</a>   •   <a href="#PT" style="color: #0092dd">PT</a>   •   SE</td> </tr> </tbody> </table> </td> </tr> <tr> <td align="right" bgcolor="#0092dd"> <img height="16" src="http://www.customersat3.com/s/mps/8724_topright.gif" width="620" /></td> </tr> <tr> <td bgcolor="#0092dd"> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="middle" valign="top" width="172"> <img height="135" src="http://www.customersat3.com/s/mps/8724_grfx.gif" width="145" /></td> <td align="left" valign="top" width="*"> <table border="0" cellpadding="0" cellspacing="0" width="427"> <tbody> <tr> <td style="padding-bottom: 20px; padding-left: 0px; padding-right: 0px; font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 13.5pt; font-weight: bold; text-decoration: none; padding-top: 15px"> ALSEIS Kundtillfredsställelseenkät</td> </tr> <tr> <td bgcolor="#ffffff" style="padding-bottom: 7px; padding-left: 7px; padding-right: 7px; font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 9pt; font-weight: normal; text-decoration: none; padding-top: 7px"> Hej,<br /> <br /> Alseis vill ständigt förbättra den service vi ger dig. Vi ber dig därför hjälpa oss med detta genom att lägga fem minuter på att ge oss feedback runt den service du nyligen fått efter att ha kontaktat HelpDesk:<br /> <br /> telefonanknytning: {ATTRIBUTE_4}<br /> Kort beskrivning av ärendet: {ATTRIBUTE_2}<br /> Öppenings datoum: {ATTRIBUTE_3}<br /> <br /> Den feedback du ger kommer att användas till att förbättra vår service och support till dig.<br /> <br /> För att avsluta enkäten klickar du bara på länken här nedan eller kopierar och klistrar in adressen i din browser.<br /> <br /> {SURVEYURL}<br /> <br /> Om du har några frågor eller kommentarer i samband med hur du fyller i enkäten är du välkommen att sända ett e-mail till: <a href="mailto:alseis.customersat@airliquide.com" style="color: #000000">alseis.customersat@airliquide.com</a>.<br /> <br /> Tack för att du tar dig tid och fyller i enkäten!<br /> <br /> <strong>ALSEIS Helpdesk</strong></td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> <tr> <td> <img height="16" src="http://www.customersat3.com/s/mps/8724_bottom.gif" width="620" /></td> </tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td style="padding-bottom: 10px; padding-left: 0px; padding-right: 10px; font-family: Arial, Helvetica, sans-serif; color: #336600; font-size: 8pt; font-weight: normal; text-decoration: none; padding-top: 15px"> <img align="absMiddle" height="25" src="http://www.customersat3.com/s/mps/8724_recycle.gif" width="25" /> Innan du skriver ut, Tänk på mijön</td> <td align="right"> <img src="http://www.customersat3.com/s/mps/8724_alseis.gif" /></td> </tr> </tbody> </table> </td> </tr> <tr> <td> <br /> <br />  </td> </tr> </tbody> </table> <p>  </p> </body></html>]]></surveyls_email_invite> <surveyls_email_remind_subj><![CDATA[Reminder to participate in a survey]]></surveyls_email_remind_subj> <surveyls_email_remind><![CDATA[<html><head><title></title></head><body>Dear {FIRSTNAME},<br /> <br /> Recently we invited you to participate in a survey.<br /> <br /> We note that you have not yet completed the survey, and wish to remind you that the survey is still available should you wish to take part.<br /> <br /> The survey is titled:<br /> "{SURVEYNAME}"<br /> <br /> "{SURVEYDESCRIPTION}"<br /> <br /> To participate, please click on the link below.<br /> <br /> Sincerely,<br /> <br /> {ADMINNAME} ({ADMINEMAIL})<br /> <br /> ----------------------------------------------<br /> Click here to do the survey:<br /> {SURVEYURL}<br /> <br /> If you do not want to participate in this survey and don't want to receive any more invitations please click the following link:<br /> {OPTOUTURL}</body></html>]]></surveyls_email_remind> <surveyls_email_register_subj><![CDATA[Survey registration confirmation]]></surveyls_email_register_subj> <surveyls_email_register><![CDATA[<html><head><title></title></head><body>Dear {FIRSTNAME},<br /> <br /> You, or someone using your email address, have registered to participate in an online survey titled {SURVEYNAME}.<br /> <br /> To complete this survey, click on the following URL:<br /> <br /> {SURVEYURL}<br /> <br /> If you have any questions about this survey, or if you did not register to participate and believe this email is in error, please contact {ADMINNAME} at {ADMINEMAIL}.</body></html>]]></surveyls_email_register> <surveyls_email_confirm_subj><![CDATA[Confirmation of your participation in our survey]]></surveyls_email_confirm_subj> <surveyls_email_confirm><![CDATA[<html><head><title></title></head><body>Dear {FIRSTNAME},<br /> <br /> this email is to confirm that you have completed the survey titled {SURVEYNAME} and your response has been saved. Thank you for participating.<br /> <br /> If you have any further questions about this email, please contact {ADMINNAME} on {ADMINEMAIL}.<br /> <br /> Sincerely,<br /> <br /> {ADMINNAME}</body></html>]]></surveyls_email_confirm> <surveyls_dateformat><![CDATA[1]]></surveyls_dateformat> <email_admin_notification_subj><![CDATA[Response submission for survey {SURVEYNAME}]]></email_admin_notification_subj> <email_admin_notification><![CDATA[<html><head><title></title></head><body>Hello,<br /> <br /> A new response was submitted for your survey '{SURVEYNAME}'.<br /> <br /> Click the following link to reload the survey:<br /> {RELOADURL}<br /> <br /> Click the following link to see the individual response:<br /> {VIEWRESPONSEURL}<br /> <br /> Click the following link to edit the individual response:<br /> {EDITRESPONSEURL}<br /> <br /> View statistics by clicking here:<br /> {STATISTICSURL}</body></html>]]></email_admin_notification> <email_admin_responses_subj><![CDATA[Response submission for survey {SURVEYNAME} with results]]></email_admin_responses_subj> <email_admin_responses><![CDATA[<html><head><title></title></head><body><style type="text/css">.printouttable { margin:1em auto; } .printouttable th { text-align: center; } .printouttable td { border-color: #ddf #ddf #ddf #ddf; border-style: solid; border-width: 1px; padding:0.1em 1em 0.1em 0.5em; } .printouttable td:first-child { font-weight: 700; text-align: right; padding-right: 5px; padding-left: 5px; } .printouttable .printanswersquestion td{ background-color:#F7F8FF; } .printouttable .printanswersquestionhead td{ text-align: left; background-color:#ddf; } .printouttable .printanswersgroup td{ text-align: center; font-weight:bold; padding-top:1em; }</style>Hello,<br /> <br /> A new response was submitted for your survey '{SURVEYNAME}'.<br /> <br /> Click the following link to reload the survey:<br /> {RELOADURL}<br /> <br /> Click the following link to see the individual response:<br /> {VIEWRESPONSEURL}<br /> <br /> Click the following link to edit the individual response:<br /> {EDITRESPONSEURL}<br /> <br /> View statistics by clicking here:<br /> {STATISTICSURL}<br /> <br /> <br /> The following answers were given by the participant:<br /> {ANSWERTABLE}</body></html>]]></email_admin_responses> <surveyls_numberformat><![CDATA[0]]></surveyls_numberformat> </row> </rows> </surveys_languagesettings> </document> limesurvey_survey_JEFFOU.lss (91,073 bytes)

Bug heat	8
Complete LimeSurvey version number (& build)	120425
I will donate to the project if issue is resolved	No
Browser
Database type & version	don't know
Server OS (if known)	don't know
Webserver software & version (if known)	don't know
PHP Version	don't know

User List	There are no users monitoring this issue.

jeffou 2012-06-18 10:34 reporter ~19299	Operating System (Server): LINUX

TMSWhite 2012-06-18 13:28 reporter ~19305	This was fixed prior to the 1.92+ 120613 release. Please upgrade.

DenisChenu 2012-06-18 14:14 developer ~19310 Last edited: 2012-06-18 14:14	Tom : It's OK with last GIT version, but i test with 120613 and a token with ATTRIBUTE_1 to YES and it's not OK :). Denis Then : resolved but not closed ;)

jeffou 2012-06-18 15:42 reporter ~19312 Last edited: 2012-06-18 15:45	I confirm. Still doesn't work with 120613 release

TMSWhite 2012-06-18 15:59 reporter ~19313	It was fixed after the 120613 release, so will be available in the next 1.92+ release (probably on June 20th)

c_schmitz 2012-06-20 14:08 administrator ~19390	New 1.92+ version released.

Date Modified	Username	Field	Change
2012-06-18 09:49	jeffou	New Issue
2012-06-18 09:51	jeffou	File Added: limesurvey_survey_JEFFOU.lss
2012-06-18 09:54	jeffou	Issue Monitored: jeffou
2012-06-18 09:54	jeffou	Issue End Monitor: jeffou
2012-06-18 10:34	jeffou	Note Added: 19299
2012-06-18 13:28	TMSWhite	Note Added: 19305
2012-06-18 13:28	TMSWhite	Status	new => resolved
2012-06-18 13:28	TMSWhite	Fixed in Version	=> 1.92+
2012-06-18 13:28	TMSWhite	Resolution	open => fixed
2012-06-18 13:28	TMSWhite	Assigned To	=> TMSWhite
2012-06-18 14:14	DenisChenu	Note Added: 19310
2012-06-18 14:14	DenisChenu	Note Edited: 19310
2012-06-18 15:11	TMSWhite	Relationship added	duplicate of 06214
2012-06-18 15:42	jeffou	Note Added: 19312
2012-06-18 15:45	jeffou	Note Edited: 19312
2012-06-18 15:59	TMSWhite	Note Added: 19313
2012-06-20 14:08	c_schmitz	Note Added: 19390
2012-06-20 14:08	c_schmitz	Status	resolved => closed
2019-11-01 17:25	c_schmitz	Category	Survey design => Survey editing

View Issue Details

Relationships

Users monitoring this issue

Activities

Issue History