View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 04070 | Bug reports | Statistics | public | 2010-01-25 15:01 | 2010-02-18 18:19 |
| Reporter | n.tsadaris | Assigned To | c_schmitz | ||
| Priority | normal | Severity | minor | ||
| Status | closed | Resolution | fixed | ||
| Product Version | 1.87+ | ||||
| Fixed in Version | 1.87+ | ||||
| Summary | 04070: PDF & excel statistcs produce strange output - html entities displayed | ||||
| Description | I am using Greek as the basic language for the questions and answers. When I produce statistics view and select either PDF or Excel as the output format I get documents with html entities representation instead of normal Greek characters. | ||||
| Tags | No tags attached. | ||||
| Attached Files | limesurvey_survey_13592(3).csv (24,452 bytes)
# LimeSurvey Survey Dump
# DBVersion 142
# This is a dumped survey from the LimeSurvey Script
# http://www.limesurvey.org/
# Do not change this header!
#
# SURVEYS TABLE
#
"sid","owner_id","admin","active","expires","startdate","adminemail","private","faxto","format","template","language","additional_languages","datestamp","usecookie","notification","allowregister","allowsave","autonumber_start","autoredirect","allowprev","printanswers","ipaddr","refurl","datecreated","publicstatistics","publicgraphs","listpublic","htmlemail","tokenanswerspersistence","assessments","usecaptcha","usetokens","bounce_email","attributedescriptions","emailresponseto","tokenlength"
"13592","2","Νάσος Τσάδαρης","Y","","","n.tsadaris@gmail.com","N","+30 210 6180277","A","arkas_basic","el","","Y","N","2","N","N","0","N","Y","N","N","N","2010-01-15","N","N","N","Y","N","N","D","N","n.tsadaris@gmail.com","attribute_1=GREETING\n","n.tsadaris@doubleip.com","15"
#
# GROUPS TABLE
#
"gid","sid","group_name","group_order","description","language"
"6","13592","Ερωτηματολόγιο Πελατών 2009 ","0"," <br />","el"
#
# QUESTIONS TABLE
#
"qid","sid","gid","type","title","question","preg","help","other","mandatory","lid","lid1","question_order","language"
"34","13592","6","M","1","1. Με ποιες από τις ναυτιλιακές γραμμές που εκπροσωπεί η Arkas Hellas S.A. συνεργάζεται η εταιρία σας;","","","N","Y","0","0","2","el"
"36","13592","6","X","2","2. Ποια είναι η γνώμη σας για την ποιότητα των υπηρεσιών που παρέχεται από το:","","","N","Y","0","0","3","el"
"38","13592","6","O","2α","2α. Τμήμα Πωλήσεων","","","N","N","0","0","4","el"
"40","13592","6","O","2β","2β. Τμήμα Εξυπηρέτησης Πελατών","","","N","N","0","0","5","el"
"42","13592","6","O","2γ","2γ. Λιμάνι","","","N","N","0","0","6","el"
"44","13592","6","O","2δ","2δ. Τμήμα Διατακτικών","","","N","N","0","0","7","el"
"46","13592","6","O","2ε","2ε. Τμήμα Λογιστηρίου","","","N","N","0","0","8","el"
"48","13592","6","T","3","3. Τι είδους διαφορές, στα πλαίσια των υπηρεσιών που παρέχει η Arkas Hellas S.A., παρατηρείτε όταν την συγκρίνετε με άλλες εταιρίες;","","","N","N","0","0","9","el"
"50","13592","6","L","4","4. Γενικά, με ποιο βαθμό αξιολογείτε την εταιρία Arkas Hellas S.A. όταν την συγκρίνετε με άλλες εταιρίες με τις οποίες συνεργάζεστε;","","","N","N","0","0","10","el"
"52","13592","6","T","5","5. Γενικά, τι πιστεύετε για το προσωπικό μας όσον αφορά το ενδιαφέρον, την ευγένεια και την προσπάθεια που το χαρακτηρίζει, όταν έρχεστε σε επαφή μαζί του, από κοντά ή στο τηλέφωνο;","","","N","N","0","0","11","el"
"54","13592","6","T","6","6. Γενικά, ποια είναι η άποψή σας για το επίπεδο εμπειρίας του προσωπικού μας και την προσέγγιση στις ανάγκες και στα προβλήματά σας;","","","N","N","0","0","12","el"
"56","13592","6","S","7","7. Μπορείτε να περιγράψετε την εταιρία Arkas Hellas S.A. με μια λέξη;","","","N","N","0","0","13","el"
"58","13592","6","S","0α","Επωνυμία Εταιρείας<br />","","","N","Y","0","0","0","el"
"60","13592","6","S","0β","Όνομα Υπευθύνου Επικοινωνίας & Τίτλος<br />","","","N","Y","0","0","1","el"
#
# ANSWERS TABLE
#
"qid","code","answer","default_value","assessment_value","sortorder","language"
"34","a","Emes","N","0","1","el"
"34","b","Tarros ","N","0","2","el"
"34","c","Yang Ming ","N","0","3","el"
"34","d","CCNI","N","0","4","el"
"34","e","DAL","N","0","5","el"
"38","1","Άριστη ","N","0","1","el"
"38","2","Ικανοποιητική","N","0","2","el"
"38","3","Μέτρια","N","0","3","el"
"38","4","Ανεπαρκής","N","0","4","el"
"40","1","Άριστη ","N","0","1","el"
"40","2","Ικανοποιητική","N","0","2","el"
"40","3","Μέτρια","N","0","3","el"
"40","4","Ανεπαρκής","N","0","4","el"
"42","1","Άριστη ","N","0","1","el"
"42","2","Ικανοποιητική","N","0","2","el"
"42","3","Μέτρια","N","0","3","el"
"42","4","Ανεπαρκής","N","0","4","el"
"44","1","Άριστη ","N","0","1","el"
"44","2","Ικανοποιητική","N","0","2","el"
"44","3","Μέτρια","N","0","3","el"
"44","4","Ανεπαρκής","N","0","4","el"
"46","1","Άριστη ","N","0","1","el"
"46","2","Ικανοποιητική","N","0","2","el"
"46","3","Μέτρια","N","0","3","el"
"46","4","Ανεπαρκής","N","0","4","el"
"50","1","Άριστη ","N","0","1","el"
"50","2","Ικανοποιητική","N","0","2","el"
"50","3","Μέτρια","N","0","3","el"
"50","4","Ανεπαρκής","N","0","4","el"
#
# CONDITIONS TABLE
#
#
# LABELSETS TABLE
#
#
# LABELS TABLE
#
#
# QUESTION_ATTRIBUTES TABLE
#
"qaid","qid","attribute","value"
"414","34","min_answers",""
"416","34","max_answers",""
"418","34","hide_tip","0"
"420","34","exclude_all_others",""
"422","34","hidden","0"
"424","34","display_columns","1"
"426","34","array_filter_exclude",""
"428","34","array_filter",""
"430","34","page_break","0"
"432","34","public_statistics","0"
"434","34","random_order","0"
"436","34","scale_export","0"
"438","34","other_numbers_only","0"
"440","34","other_replace_text",""
"442","36","hidden","0"
"444","36","page_break","0"
"446","36","time_limit_disable_next","0"
"448","36","time_limit_message",""
"450","36","time_limit_message_delay",""
"452","36","time_limit_timer_style",""
"454","36","time_limit_message_style",""
"456","36","time_limit_action","1"
"458","36","time_limit",""
"460","36","time_limit_warning",""
"462","36","time_limit_warning_display_time",""
"464","36","time_limit_warning_message",""
"466","36","time_limit_warning_style",""
"468","38","alphasort","0"
"470","38","hide_tip","0"
"472","38","hidden","0"
"474","38","page_break","0"
"476","38","public_statistics","0"
"478","38","random_order","0"
"480","38","scale_export","0"
"482","40","alphasort","0"
"484","40","hide_tip","0"
"486","40","hidden","0"
"488","40","page_break","0"
"490","40","public_statistics","0"
"492","40","random_order","0"
"494","40","scale_export","0"
"496","42","alphasort","0"
"498","42","hide_tip","0"
"500","42","hidden","0"
"502","42","page_break","0"
"504","42","public_statistics","0"
"506","42","random_order","0"
"508","42","scale_export","0"
"510","44","alphasort","0"
"512","44","hide_tip","0"
"514","44","hidden","0"
"516","44","page_break","0"
"518","44","public_statistics","0"
"520","44","random_order","0"
"522","44","scale_export","0"
"524","46","alphasort","0"
"526","46","hide_tip","0"
"528","46","hidden","0"
"530","46","page_break","0"
"532","46","public_statistics","0"
"534","46","random_order","0"
"536","46","scale_export","0"
"538","48","display_rows",""
"540","48","hidden","0"
"542","48","maximum_chars",""
"544","48","page_break","0"
"546","48","text_input_width",""
"548","48","time_limit",""
"550","48","time_limit_action","1"
"552","48","time_limit_message",""
"554","48","time_limit_message_delay",""
"556","48","time_limit_disable_next","0"
"558","48","time_limit_message_style",""
"560","48","time_limit_timer_style",""
"562","48","time_limit_warning",""
"564","48","time_limit_warning_display_time",""
"566","48","time_limit_warning_message",""
"568","48","time_limit_warning_style",""
"570","50","alphasort","0"
"572","50","display_columns","1"
"574","50","hide_tip","0"
"576","50","hidden","0"
"578","50","other_comment_mandatory","0"
"580","50","other_numbers_only","0"
"582","50","other_replace_text",""
"584","50","page_break","0"
"586","50","public_statistics","0"
"588","50","random_order","0"
"590","50","scale_export","0"
"592","52","display_rows",""
"594","52","hidden","0"
"596","52","maximum_chars",""
"598","52","page_break","0"
"600","52","text_input_width",""
"602","52","time_limit",""
"604","52","time_limit_action","1"
"606","52","time_limit_message",""
"608","52","time_limit_message_delay",""
"610","52","time_limit_disable_next","0"
"612","52","time_limit_message_style",""
"614","52","time_limit_timer_style",""
"616","52","time_limit_warning",""
"618","52","time_limit_warning_display_time",""
"620","52","time_limit_warning_message",""
"622","52","time_limit_warning_style",""
"624","54","display_rows",""
"626","54","hidden","0"
"628","54","maximum_chars",""
"630","54","page_break","0"
"632","54","text_input_width",""
"634","54","time_limit",""
"636","54","time_limit_action","1"
"638","54","time_limit_message",""
"640","54","time_limit_message_delay",""
"642","54","time_limit_disable_next","0"
"644","54","time_limit_message_style",""
"646","54","time_limit_timer_style",""
"648","54","time_limit_warning",""
"650","54","time_limit_warning_display_time",""
"652","54","time_limit_warning_message",""
"654","54","time_limit_warning_style",""
"656","56","display_rows",""
"658","56","hidden","0"
"660","56","maximum_chars",""
"662","56","numbers_only","0"
"664","56","page_break","0"
"666","56","prefix",""
"668","56","suffix",""
"670","56","text_input_width",""
"672","56","time_limit",""
"674","56","time_limit_action","1"
"676","56","time_limit_message",""
"678","56","time_limit_message_delay",""
"680","56","time_limit_disable_next","0"
"682","56","time_limit_message_style",""
"684","56","time_limit_timer_style",""
"686","56","time_limit_warning",""
"688","56","time_limit_warning_display_time",""
"690","56","time_limit_warning_message",""
"692","56","time_limit_warning_style",""
"694","50","array_filter",""
"696","50","array_filter_exclude",""
"698","58","display_rows",""
"700","58","hidden","0"
"702","58","maximum_chars",""
"704","58","numbers_only","0"
"706","58","page_break","0"
"708","58","prefix",""
"710","58","suffix",""
"712","58","text_input_width",""
"714","58","time_limit",""
"716","58","time_limit_action","1"
"718","58","time_limit_message",""
"720","58","time_limit_message_delay",""
"722","58","time_limit_disable_next","0"
"724","58","time_limit_message_style",""
"726","58","time_limit_timer_style",""
"728","58","time_limit_warning",""
"730","58","time_limit_warning_display_time",""
"732","58","time_limit_warning_message",""
"734","58","time_limit_warning_style",""
"736","60","display_rows",""
"738","60","hidden","0"
"740","60","maximum_chars",""
"742","60","numbers_only","0"
"744","60","page_break","0"
"746","60","prefix",""
"748","60","suffix",""
"750","60","text_input_width",""
"752","60","time_limit",""
"754","60","time_limit_action","1"
"756","60","time_limit_message",""
"758","60","time_limit_message_delay",""
"760","60","time_limit_disable_next","0"
"762","60","time_limit_message_style",""
"764","60","time_limit_timer_style",""
"766","60","time_limit_warning",""
"768","60","time_limit_warning_display_time",""
"770","60","time_limit_warning_message",""
"772","60","time_limit_warning_style",""
#
# ASSESSMENTS TABLE
#
#
# SURVEYS_LANGUAGESETTINGS TABLE
#
"surveyls_survey_id","surveyls_language","surveyls_title","surveyls_description","surveyls_welcometext","surveyls_endtext","surveyls_url","surveyls_urldescription","surveyls_email_invite_subj","surveyls_email_invite","surveyls_email_remind_subj","surveyls_email_remind","surveyls_email_register_subj","surveyls_email_register","surveyls_email_confirm_subj","surveyls_email_confirm","surveyls_dateformat"
"13592","el","Arkas Hellas Customer Survey 2009","This is Arkas Hellas Customer Survey 2009","","Σας ευχαριστούμε για την συμπλήρωση του ερωτηματολογίου μας και τη βοήθειά σας.","http://www.arkas-hellas.gr","Arkas shipping agency ","Arkas Hellas - Πρόσκληση συμμετοχής σε ερωτηματηματολόγιο πελατών","<html dir=""ltr"">\n <head>\n <title></title>\n </head>\n <body>\n {ATTRIBUTE_1} {LASTNAME},<br />\n <br />\n Επειδή η γνώμη σας είναι ιδιαίτερα σημαντική για την εταιρία μας, θα σας παρακαλούσαμε να αφιερώσετε λίγο από τον πολύτιμο χρόνο σας συμβάλλοντας έτσι στο να βελτιώνουμε συνεχώς τις παρεχόμενες υπηρεσίες μας.<br />\n <br />\n Ευχαριστούμε εκ των προτέρων για τη βοήθεια σας,<br />\n <br />\n {ADMINNAME}<br />\n Arkas Hellas Shipping Agency<br />\n Αν. Διευθύνων Σύμβουλος<br />\n {ADMINEMAIL}<br />\n Τηλ.: 210 4599460<br />\n Φαξ: 210 4599463<br />\n <br />\n ----------------------------------------------<br />\n Πατήστε εδώ για να απαντήσετε στο ερωτηματολόγιο:<br />\n {SURVEYURL}\n </body>\n</html>","Arkas Hellas - Υπενθύμιση συμμετοχής στη συμπλήρωση ερωτηματολογίου","<html dir=""ltr"">\n <head>\n <title></title>\n </head>\n <body>\n {ATTRIBUTE_1} {LASTNAME},<br />\n <br />\n Προσφάτως σας καλέσαμε να συμμετέχετε στη συμπλήρωση του ερωτηματολογίου πελατών μας.<br />\n <br />\n Παρατηρήσαμε πως δεν έχετε απαντήσει στο ερωτηματολόγιο αυτό και θα θέλαμε να σας υπενθυμίσουμε ότι το ερωτηματολόγιο είναι ακόμη διαθέσιμο για εσάς να το συμπληρώσετε.<br />\n <br />\n Ευχαριστούμε πολύ,<br />\n <br />\n {ADMINNAME} <br />\n Arkas Hellas Shipping Agency<br />\n Αν. Διευθύνων Σύμβουλος<br />\n {ADMINEMAIL}<br />\n Τηλ.: 210 4599460<br />\n Φαξ: 210 4599463<br />\n <br />\n ----------------------------------------------<br />\n Πατήστε εδώ για να συμμετέχετε στη συμπλήρωση του ερωτηματολογίου:<br />\n {SURVEYURL}\n </body>\n</html>","{SURVEYNAME} Επιβεβαίωση εγγραφής στο ερωτηματολόγιο","<html dir=""ltr"">\n <head>\n <title></title>\n </head>\n <body>\n Αγαπητέ/ή {LASTNAME},<br />\n <br />\n Εσείς ή κάποιος άλλος οποίος χρησιμοποιεί την διεύθυνσής σας, δήλωσε συμμετοχή σε μια έρευνά μας με τίτλο {SURVEYNAME}.<br />\n <br />\n Για να συμπηρώσετε το ερωτηματολόγιο της έρευνας πατήστε στην διεύθυνση:<br />\n <br />\n {SURVEYURL}<br />\n <br />\n Για οποιαδήποτε ερώτηση σχετικά με αυτήν την έρευνα, ή αν πιστεύετε πως το mail αυτό σας έχει έρθει κατά λάθος , παρακαλώ επικοινωνίστε μαζί μας {ADMINNAME}στο mail {ADMINEMAIL}.\n </body>\n</html>","Arkas Hellas - Επιβεβαίωση συμπληρωμένου ερωτηματολογίου","<html dir=""ltr"">\n <head>\n <title></title>\n </head>\n <body>\n {ATTRIBUTE_1} {LASTNAME},<br />\n <br />\n Αυτό το email έχει σκοπό να βεβαιώσει πως συμπλήρωσατε το ερωτηματολόγιο {SURVEYNAME} και η απάντησή σας καταγράφηκε επιτυχώς. Σας ευχαριστούμε για τη συμμετοχή.<br />\n <br />\n Αν χρειάζεστε επιπλέον διευκρινίσεις για το ερωτηματολόγιο, μπορείτε να επικοινωνήσετε μαζί μας στο email {ADMINEMAIL}.<br />\n <br />\n Ευχαριστούμε πολύ,<br />\n <br />\n {ADMINNAME}<br />\n Arkas Hellas Shipping Agency<br />\n </body>\n</html>","1"
#
# QUOTA TABLE
#
#
# QUOTA_MEMBERS TABLE
#
#
# QUOTA_LANGUAGESETTINGS TABLE
#
| ||||
| Bug heat | 14 | ||||
| Complete LimeSurvey version number (& build) | 1.87 | ||||
| I will donate to the project if issue is resolved | |||||
| Browser | |||||
| Database type & version | MySQL | ||||
| Server OS (if known) | SLES 11 | ||||
| Webserver software & version (if known) | Apache | ||||
| PHP Version | 5 | ||||
| has duplicate | 04128 | closed | Wrong representation in short statistics by PDF export |
 |
Please attach a sample survey (survey structure as .csv-file), where we can reproduce the problem - THX! |
 |
Note that both PDF and Excel files produced contain the html entities instead of the normal document. Thank you. |
|
|
@ n.tsadaris: try to set the following setting in config.php and adjust it to your needs: See online docs and config_defaults.php for further informations: |
|
|
I tried your suggestion but it did not work. The result is the same. Anything else I can try, Thank you, |
 |
This problem affects also result export. It will be solved in the next 1.87 Plus version. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2010-01-25 15:01 | n.tsadaris | New Issue | |
| 2010-01-25 15:01 | n.tsadaris | Status | new => assigned |
| 2010-01-25 15:01 | n.tsadaris | Assigned To | => user372 |
| 2010-01-25 15:01 | n.tsadaris | File Added: Survey_13592_Arkas_Hellas_Customer_Survey_2009-2.pdf | |
| 2010-01-25 15:01 | n.tsadaris | LimeSurvey build number | => 1.87 |
| 2010-01-25 15:01 | n.tsadaris | Database & DB-Version | => MySQL |
| 2010-01-25 15:01 | n.tsadaris | Operating System (Server) | => SLES 11 |
| 2010-01-25 15:01 | n.tsadaris | Webserver | => Apache |
| 2010-01-25 15:01 | n.tsadaris | PHP Version | => 5 |
| 2010-01-25 19:57 |
|
Note Added: 10894 | |
| 2010-01-25 19:57 |
|
Status | assigned => feedback |
| 2010-01-26 00:22 | n.tsadaris | File Added: limesurvey_survey_13592(3).csv | |
| 2010-01-26 00:26 | n.tsadaris | Note Added: 10895 | |
| 2010-01-26 00:34 |
|
Note Added: 10896 | |
| 2010-01-26 18:53 | n.tsadaris | Note Added: 10903 | |
| 2010-02-12 11:10 | c_schmitz | Status | feedback => assigned |
| 2010-02-12 11:10 | c_schmitz | Assigned To | user372 => c_schmitz |
| 2010-02-13 00:35 | c_schmitz | Note Added: 11073 | |
| 2010-02-13 00:36 | c_schmitz | Status | assigned => resolved |
| 2010-02-13 00:36 | c_schmitz | Fixed in Version | => 1.87+ |
| 2010-02-13 00:36 | c_schmitz | Resolution | open => fixed |
| 2010-02-13 00:39 | c_schmitz | Relationship added | has duplicate 04128 |
| 2010-02-18 18:19 | c_schmitz | Status | resolved => closed |
