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This bug affects 2 person(s).
 16
IDProjectCategoryView StatusLast Update
19319Bug reportsComfortUpdatepublic2024-04-22 11:50
Reportersamarta Assigned ToDenisChenu  
PrioritynoneSeveritypartial_block 
Status closedResolutionfixed 
Product Version6.4.x 
Summary19319: ERROR After Updating To LS 6.4.0 from LS 6.3.9
Description

After updating to LS 6.4.0 from LS 6.3.9 I can not login as admin and got this error:

"500: Internal server error Property "User.user_status" is not defined.An internal error occurred when the web server was processing your request.
Please contact Administrator to report this problem."

I have tried to open the home page in another browser but that didn't work. I've restarted apache and the issue remained.

After a while (30 min or so) everything was fine.

This happened in 2 machines. One I use for testing purposes and the other one is a production system with 300 users.

Steps To Reproduce

Steps to reproduce

Update to 6.4.0 and try to login as admin

Expected result

login with success

Actual result

500: Internal server error Property "User.user_status" is not defined.An internal error occurred when the web server was processing your request.
Please contact Administrator to report this problem.
(Write here what happened instead)

TagsNo tags attached.
Bug heat16
Complete LimeSurvey version number (& build)LimeSurvey Community Edition Versão 6.4.0+231218
I will donate to the project if issue is resolvedNo
BrowserSafari, chrome, firefox
Database type & versionmysqlnd 7.4.21
Server OS (if known)
Webserver software & version (if known)Apache/2.4.37 (centos)
PHP Version 7.4.21

Users monitoring this issue

DenisChenu

Activities

yannick.jemmely

yannick.jemmely

2023-12-21 09:14

reporter   ~79056

I had a similar issue on a fresh install of CE 6.4.0.+231218 on my local wamp stack.

To reproduce,

  1. Install a new CE 6.4.0.+231218
  2. Set debug to 1 in config.php
  3. Create a survey
  4. Get at least one response
  5. Access to the survey responses export page

You will get a Undefined variable editoreEnabled error

DenisChenu

DenisChenu

2023-12-21 09:16

developer   ~79057

@yannick.jemmely : it's a TOTALLY different issue : please report separately

questions_no_answers

questions_no_answers

2024-02-27 16:50

reporter   ~79663

I just wanted to upgrade from 6.2.5 to 6.4.9

I also get the 500 Error with the User.user_status does not exist.

I therefore hat to rollback to 6.2.5

Using Apache on bookworm
php 8.2.16
Mysql 8.2.0

I added the stacktrace to this comment. It would be very nice if you could help me to figure whats the problem, cause I would like to use the newest version.

image.png (188,785 bytes)
DenisChenu

DenisChenu

2024-02-27 16:54

developer   ~79664

Thanks @questions_no_answers : debug=2 is great : it shown where the issue happen

questions_no_answers

questions_no_answers

2024-02-27 17:14

reporter   ~79668

The debug=2 did not change anything to the output. See the image i attached before. q

DenisChenu

DenisChenu

2024-02-27 18:13

developer   ~79670

The image was done with debug (maybe 1) : it's shown where are the issue.

I say thanks to reproduce and show where are the issue :)

DenisChenu

DenisChenu

2024-02-28 12:18

developer   ~79681

https://github.com/LimeSurvey/LimeSurvey/pull/3767

DenisChenu

DenisChenu

2024-02-29 09:23

developer   ~79690

Finally improved : allow plugin to set (or unset) active or expired

DenisChenu

DenisChenu

2024-04-16 12:54

developer   ~79925

Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=36264

LimeBot

LimeBot

2024-04-22 11:50

administrator   ~79957

Fixed in Release 6.5.4+240422

Related Changesets

LimeSurvey: master e8ed8bc7

2024-04-16 12:54:03

DenisChenu


Committer: GitHub Details Diff
Fixed issue 19319: potential error fter Updating To LS 6.4.0 (#3767) Affected Issues
19319
mod - application/core/LSUserIdentity.php Diff File
mod - application/models/User.php Diff File

Issue History

Date Modified Username Field Change
2023-12-20 10:27 samarta New Issue
2023-12-20 10:47 DenisChenu Issue Monitored: DenisChenu
2023-12-20 10:47 DenisChenu Bug heat 0 => 2
2023-12-21 09:03 guest Bug heat 2 => 8
2023-12-21 09:14 yannick.jemmely Note Added: 79056
2023-12-21 09:14 yannick.jemmely File Added: MicrosoftTeams-image (3).png
2023-12-21 09:14 yannick.jemmely Bug heat 8 => 10
2023-12-21 09:16 DenisChenu Note Added: 79057
2023-12-21 09:16 DenisChenu Bug heat 10 => 12
2024-02-27 16:50 questions_no_answers Note Added: 79663
2024-02-27 16:50 questions_no_answers File Added: image.png
2024-02-27 16:50 questions_no_answers Bug heat 12 => 14
2024-02-27 16:54 DenisChenu Assigned To => DenisChenu
2024-02-27 16:54 DenisChenu Status new => assigned
2024-02-27 16:54 DenisChenu Note Added: 79664
2024-02-27 17:14 questions_no_answers Note Added: 79668
2024-02-27 18:13 DenisChenu Note Added: 79670
2024-02-28 12:18 DenisChenu Assigned To DenisChenu => gabrieljenik
2024-02-28 12:18 DenisChenu Status assigned => ready for code review
2024-02-28 12:18 DenisChenu Note Added: 79681
2024-02-29 09:23 DenisChenu Note Added: 79690
2024-03-27 13:19 gabrieljenik Assigned To gabrieljenik => tibor.pacalat
2024-03-27 13:19 gabrieljenik Status ready for code review => ready for testing
2024-04-16 12:54 DenisChenu Changeset attached => LimeSurvey master e8ed8bc7
2024-04-16 12:54 DenisChenu Note Added: 79925
2024-04-16 12:54 DenisChenu Assigned To tibor.pacalat => DenisChenu
2024-04-16 12:54 DenisChenu Resolution open => fixed
2024-04-16 12:54 tibor.pacalat Status ready for testing => resolved
2024-04-22 11:50 LimeBot Note Added: 79957
2024-04-22 11:50 LimeBot Status resolved => closed
2024-04-22 11:50 LimeBot Bug heat 14 => 16