View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
17915 | Bug reports | ComfortUpdate | public | 2022-02-28 14:45 | 2022-03-01 17:24 |
Reporter | samarta | Assigned To | ollehar | ||
Priority | none | Severity | crash | ||
Status | closed | Resolution | fixed | ||
Product Version | 5.x | ||||
Summary | 17915: error accessing general settings | ||||
Description | When I've tried to access Global Settings (https://ls.uc.pt/index.php/admin/globalsettings) I've got a 500 error 500: Erro interno do servidor Um erro interno ocorreu quando o servidor web estava a processar o seu pedido. Entre em contacto com Administrator para reportar este problema. | ||||
Steps To Reproduce | Steps to reproduceaccess to global settings
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Tags | No tags attached. | ||||
Bug heat | 26 | ||||
Complete LimeSurvey version number (& build) | Version 5.3.0+220228 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Firefox, Safari | ||||
Database type & version | mysql 7.4.21 | ||||
Server OS (if known) | |||||
Webserver software & version (if known) | |||||
PHP Version | 7.4.21 | ||||
Please go to "Configuration" --> "Menu configuration" and click the reset button. Then, go to "Configuration" --> "Menu entries configuration" and click the reset button. After, try again to enter the page that failed. Let us know if the issue persists. Thank you. |
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Hi, This has just happened after upgrading to 5.3.0+220228, about an hour ago. Thanks, João |
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Oh sorry, the interface has been updated. Then go to "Survey menus" and click "Reset" on both tabs available there. Let us know if it fixes the issue with global settings. |
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Where did you get that link from, to global settings? Do you have it book marked, or did you click in the menu? |
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You can also let me know the content of your folder modules/admin/ in web root. |
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Nope. Tried with an private window in Safari and Firefox: The error Maybe a permissions issue ? If so, I am the system manager and I can fix it. |
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I've cliked in the menu
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There might be a conflict between the controller and a module in modules/admin/, that's why I need to know if it's been deleted by the update or not. |
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OK, move or remove the folder globalsettings from modules/admin/ and try again, please. |
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[root@ls admin]# mv globalsettings/ globalsettings_old It worked. |
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Great, but bad news for our other CU updates. :/ |
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Maybe a new LS release ? |
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We'll see if others report the same problem. |
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I can reproduce the error. But after deleting the empty directory it is NOT working for me. "Alias "application.controllers.admin.GlobalSettings" is invalid. Make sure it points to an existing PHP file and the file is readable. " |
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Same with me, unfortunately. |
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A fix is pushed, waiting for the CI. |
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Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=33299 |
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Thank your very much for fixing this bug so quickly! H.P. |
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Fixed in Release 5.3.1+220301 |
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LimeSurvey: master 28f38906 2022-03-01 15:08 Details Diff |
Fixed issue 17915: Error accessing general settings |
Affected Issues 17915 |
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add - modules/admin/globalsettings/README.md | Diff File | ||
add - modules/admin/globalsettings/controller/globalsettings.php | Diff File | ||
add - modules/admin/globalsettings/views/HelloWorld.php | Diff File | ||
add - modules/admin/globalsettings/views/_overview.php | Diff File | ||
add - modules/admin/globalsettings/views/globalSettings_view.php | Diff File | ||
LimeSurvey: master 85abbdd8 2022-03-01 15:55 Details Diff |
Fixed issue 17915: Error accessing general settings |
Affected Issues 17915 |
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mod - modules/admin/globalsettings/controller/globalsettings.php | Diff File |
Date Modified | Username | Field | Change |
---|---|---|---|
2022-02-28 14:45 | samarta | New Issue | |
2022-02-28 14:48 | samarta | Issue Monitored: samarta | |
2022-02-28 14:48 | samarta | Bug heat | 0 => 2 |
2022-02-28 14:49 | ollehar | Note Added: 68440 | |
2022-02-28 14:49 | ollehar | Bug heat | 2 => 4 |
2022-02-28 14:58 | samarta | Note Added: 68441 | |
2022-02-28 14:58 | samarta | File Added: image.png | |
2022-02-28 14:58 | samarta | Bug heat | 4 => 6 |
2022-02-28 15:01 | ollehar | Note Added: 68442 | |
2022-02-28 15:03 | ollehar | Note Added: 68443 | |
2022-02-28 15:07 | ollehar | Note Added: 68444 | |
2022-02-28 15:08 | ollehar | Assigned To | => ollehar |
2022-02-28 15:08 | ollehar | Status | new => assigned |
2022-02-28 15:09 | samarta | Note Added: 68445 | |
2022-02-28 15:11 | samarta | Note Added: 68446 | |
2022-02-28 15:11 | ollehar | Note Added: 68447 | |
2022-02-28 15:12 | ollehar | Note Added: 68448 | |
2022-02-28 15:15 | samarta | Note Added: 68449 | |
2022-02-28 15:15 | samarta | File Added: image-2.png | |
2022-02-28 15:16 | ollehar | Note Added: 68450 | |
2022-02-28 15:18 | samarta | Note Added: 68451 | |
2022-02-28 19:21 | ollehar | Note Added: 68462 | |
2022-03-01 10:11 | guest | Bug heat | 6 => 12 |
2022-03-01 10:15 | c_schmitz | Note Added: 68466 | |
2022-03-01 10:15 | c_schmitz | Bug heat | 12 => 14 |
2022-03-01 10:16 | c_schmitz | Note Edited: 68466 | |
2022-03-01 11:27 | hpstamm | Note Added: 68467 | |
2022-03-01 11:27 | hpstamm | Bug heat | 14 => 16 |
2022-03-01 14:12 | guest | Bug heat | 16 => 22 |
2022-03-01 14:16 | djehuti | Issue Monitored: djehuti | |
2022-03-01 14:16 | djehuti | Bug heat | 22 => 24 |
2022-03-01 14:56 | ollehar | Note Added: 68477 | |
2022-03-01 15:03 | ollehar | Changeset attached | => LimeSurvey master 85abbdd8 |
2022-03-01 15:03 | ollehar | Changeset attached | => LimeSurvey master 28f38906 |
2022-03-01 15:03 | ollehar | Note Added: 68478 | |
2022-03-01 15:03 | ollehar | Resolution | open => fixed |
2022-03-01 15:06 | ollehar | Product Version | => 5.x |
2022-03-01 17:04 | hpstamm | Note Added: 68479 | |
2022-03-01 17:22 | ollehar | Status | assigned => resolved |
2022-03-01 17:24 | LimeBot | Note Added: 68481 | |
2022-03-01 17:24 | LimeBot | Status | resolved => closed |
2022-03-01 17:24 | LimeBot | Bug heat | 24 => 26 |