Survey 184 en qid code answer sortorder assessment_value language scale_id 10]]> 0]]> 10]]> 0]]> Farmer, regional, rural or remote payments and support]]> Natural disaster and emergency assistance payments]]> Disability or sickness payments]]> Carers’ payments]]> Payments while studying]]> Aged Pension or Seniors Health Card]]> Payments when unemployed and looking for work]]> Payments on birth of a child]]> Parenting payments and pension]]> Family Tax Benefit and/or other payments for children]]> 10]]> 0]]> 0]]> 10]]> 0]]> 10]]> 0]]> 10]]> 0]]> 10]]> 0]]> 10]]> 0]]> 10]]> cid qid cqid cfieldname method value scenario qid scale_id sqid language specialtype defaultvalue gid sid group_name group_order description language randomization_group grelevance ]]> qid parent_qid sid gid type title question preg help other mandatory question_order language scale_id same_default relevance <![CDATA[location]]> $(document).ready(function(){ // Identify this question var q1ID = '{QID}'; var q1 = $('#question'+q1ID); // Hide this question q1.hide(); function getGPS() { if (navigator.geolocation) { navigator.geolocation.getCurrentPosition(showGPS, gpsError); } else { $('input.text', q1).val('No GPS Functionality'); } } function gpsError(error) { alert('GPS Error: '+error.code+', '+error.message); } function showGPS(position) { $('input.text', q1).val(position.coords.latitude+', '+position.coords.longitude); } getGPS(); }); ]]> <![CDATA[A4]]> A4. Are you…?]]> <![CDATA[A3]]> A3. Are you…?]]> <![CDATA[UserAgent]]> $(document).ready(function() { // Identify this question var q1ID = '{QID}'; var q1 = $('#question'+q1ID); // Hide this question q1.hide(); var txt = "Browser CodeName: " + navigator.appCodeName + "\n"; txt+= "Browser Name: " + navigator.appName + "\n"; txt+= "Browser Version: " + navigator.appVersion + "\n"; txt+= "Cookies Enabled: " + navigator.cookieEnabled + "\n"; txt+= "Browser Language: " + navigator.language + "\n"; txt+= "Platform: " + navigator.platform + "\n"; var inputObj = document.getElementById("answer381917X7211X53772"); if( inputObj ) { inputObj.value = txt ; } }); ]]> <![CDATA[Comments]]> Thank you very much for your time today.

Do you have any comments in relation to this survey?

 

Please type your answer below

]]> <![CDATA[Submit]]> Please click ‘submit’ to send your responses to us.]]> <![CDATA[Recontact]]> H1.  Thank you.  From time to time our research leaves us with more questions to answer.

Could we re-contact you in the future to ask if you would be willing to participate in further research for the Department of Human Services (Centrelink, Medicare and Child Support)?

]]> <![CDATA[A5]]> A5. What is your postcode where you live? ]]> <![CDATA[DEMOGRAPHICS]]> This last set of questions is just to help us with our analysis.]]> <![CDATA[G1]]> G1. In which country were you born?]]> <![CDATA[G7]]> G7. What is the highest level of education you have achieved?]]> <![CDATA[G2]]> G2.  How long have you lived in Australia?]]> <![CDATA[G5]]> G5. What other languages do you speak at home?]]> <![CDATA[G8]]> G8.  What is your approximate gross income for your household before tax? (That is income from all sources─e.g. wages, salary, rent, dividend, government payments)]]> <![CDATA[A1]]> A1. SAMPLE SOURCE (hidden when live)]]> <![CDATA[A2ScreenOut]]> Thanks for your interest. Unfortunately you are not qualified. ]]> <![CDATA[Age18to34]]> <![CDATA[Age35to54]]> <![CDATA[AgeOver76]]> <![CDATA[psid]]> <![CDATA[basic]]> <![CDATA[A2]]> A2. Are you ...?]]> <![CDATA[G1country]]> G1a. Please specify the country you were born in...]]> <![CDATA[G4]]> G4. Is another language spoken at home in addition to or instead of English?]]> <![CDATA[G6]]> G6. Which of these best describes your household?]]> <![CDATA[G3]]> G3. Is someone in your household of Aboriginal or Torres Strait Islander origin or both?]]> <![CDATA[G9]]> G9. Are you currently…?]]> <![CDATA[Age55to75]]> <![CDATA[A6a]]> A6a.  Do you have a Medicare card?]]> <![CDATA[A6b]]> A6b. Have you seen a doctor in the last year?]]> <![CDATA[A7a]]> A7a.  Have you received or paid child support in the last year?]]> <![CDATA[A7b]]> A7b. Have you ever had any dealings with the Child Support in relation to child support payments…?

 

Please check one for each on each row

]]> <![CDATA[A8a]]> A8a. Have you received any payment or support from Centrelink…?

 

Please check one for each on each row

]]> <![CDATA[A8bi]]> A8bi. Which of the following best describes the main type of payment or support you have received from Centrelink in the last year? 

 

]]> <![CDATA[A8bii]]> A8bii. And which of the following best describes the other types of payments or support you have received from Centrelink at any time in previous years?

 

]]> <![CDATA[A8biTotal]]> Received payment/support]]> <![CDATA[Sydney]]> = "2000" && A5.NAOK <= "2234")]]> <![CDATA[B1]]> B1.  Had you heard of the Department of Human Services before being approached for this research?]]> <![CDATA[B2]]> B2.  Prior to this research were you aware if there is a Department of Human Services that is a…?

 

Please check one for each on each row

]]> <![CDATA[B3]]> B3.  How much do you know about the services or payments provided by…?

 

Please check one for each on each row ]]> <![CDATA[B4]]> B4.  Which of the following do you believe the Commonwealth Department of Human Services is responsible for…?

]]> <![CDATA[B5]]> B5.  The Department of Human Services is the Commonwealth Government department that delivers payments and services through Centrelink, Child Support and Medicare. These agencies provide social, health and welfare services to Australians. Thinking about this, how would you rate them on the following statements and attributes?

 

 

Please check one for each on each row

]]> <![CDATA[C1a]]> C1a. Imagine you wanted to find out something about the payments and services provided by the Department of Human Services. How would you go about doing that in the first instance?

 

Please choose one only ]]> <![CDATA[C1b]]> C1b.   What other ways would you look for the information you needed?

]]> <![CDATA[C2a]]> C2a. You indicated initially you would seek the information you need using the internet, social media or email.

Would you most likely do that using…?

]]> 0]]> <![CDATA[C2b]]> C2b. You indicated you would also seek the information you need using the internet or social media or email.

Would you most likely do that using…?

]]> 0 ]]> <![CDATA[C3]]> C3.  In the past 2 years, have you looked for or received any information from the Department of Human Services (Centrelink, Medicare or Child Support) on any of the following issues?

 

Please check one for each on each row

]]> <![CDATA[C3AtoC]]> Awareness]]> <![CDATA[C3DtoE]]> Eligibility/Relevance]]> <![CDATA[C3FtoH]]> Applying]]> <![CDATA[CItoL]]> Maintaining]]> <![CDATA[C3M]]> Problem Solving]]> <![CDATA[C3N]]> New or Easier Ways]]> <![CDATA[C3b]]> C3b.  When you looked for or received information from the Department of Human Services (Centrelink, Medicare or Child Support) for any of the above, was it for…? ]]> <![CDATA[C4ai]]> C4ai.  How did you seek or receive the information initially? 

 

Please choose one only

]]> <![CDATA[C4aii]]> C4aii.  What other ways did you seek or receive the information you needed?

]]> <![CDATA[C5a]]> C5a. Do you believe you received…?]]> <![CDATA[C6a]]> C6a.  How satisfied or dissatisfied were you with the experience you had in obtaining or receiving the information?

 

 

]]> <![CDATA[C7a]]> C7a.  What (if anything) worked well in accessing or receiving the information?

 

Please type your answer below

]]> <![CDATA[C8a]]> C8a.  What (if anything) didn’t work well or could be improved in accessing or receiving the information?

 

Please type your answer below

]]> <![CDATA[C4bi]]> C4bi.  How did you seek or receive the information initially? 

 

 

Please choose one only

]]> <![CDATA[C4bii]]> C4bii.  What other ways did you seek or receive the information you needed?

]]> <![CDATA[C5b]]> C5b. Do you believe you received…?]]> <![CDATA[C6b]]> C6b.  How satisfied or dissatisfied were you with the experience you had in obtaining or receiving the information?]]> <![CDATA[C7b]]> C7b.  What (if anything) worked well in accessing or receiving the information?

 

Please type your answer below

]]> <![CDATA[C8b]]> C8b.  What (if anything) didn’t work well or could be improved in accessing or receiving the information?

 

Please type your answer below

]]> <![CDATA[C4ci]]> C4ci.  How did you seek or receive the information initially? 

 

 

Please choose one only

]]> <![CDATA[C4di]]> C4di.  How did you seek or receive the information initially? 

 

 

Please choose one only

]]> <![CDATA[C4ei]]> C4ei.  How did you seek or receive the information initially? 

 

 

Please choose one only

]]> <![CDATA[C4fi]]> C4fi.  How did you seek or receive the information initially? 

 

 

Please choose one only

]]> <![CDATA[C4cii]]> C4cii.  What other ways did you seek or receive the information you needed?

]]> <![CDATA[C4dii]]> C4dii.  What other ways did you seek or receive the information you needed?

]]> <![CDATA[C4eii]]> C4eii.  What other ways did you seek or receive the information you needed?

]]> <![CDATA[C4fii]]> C4fii.  What other ways did you seek or receive the information you needed?

]]> <![CDATA[C5c]]> C5c. Do you believe you received…?]]> <![CDATA[C5d]]> C5d. Do you believe you received…?]]> <![CDATA[C5e]]> C5e. Do you believe you received…?]]> <![CDATA[C5f]]> C5f. Do you believe you received…?]]> <![CDATA[C6c]]> C6c.  How satisfied or dissatisfied were you with the experience you had in obtaining or receiving the information?]]> <![CDATA[C6d]]> C6d.  How satisfied or dissatisfied were you with the experience you had in obtaining or receiving the information?]]> <![CDATA[C6e]]> C6e.  How satisfied or dissatisfied were you with the experience you had in obtaining or receiving the information?]]> <![CDATA[C6f]]> C6f.  How satisfied or dissatisfied were you with the experience you had in obtaining or receiving the information?]]> <![CDATA[C7c]]> C7c.  What (if anything) worked well in accessing or receiving the information?

 

Please type your answer below

]]> <![CDATA[C7d]]> C7d.  What (if anything) worked well in accessing or receiving the information?

 

Please type your answer below

]]> <![CDATA[C7e]]> C7e.  What (if anything) worked well in accessing or receiving the information?

 

Please type your answer below

]]> <![CDATA[C7f]]> C7f.  What (if anything) worked well in accessing or receiving the information?

 

Please type your answer below

]]> <![CDATA[C8c]]> C8c.  What (if anything) didn’t work well or could be improved in accessing or receiving the information?

 

Please type your answer below

]]> <![CDATA[C8d]]> C8d.  What (if anything) didn’t work well or could be improved in accessing or receiving the information?

 

Please type your answer below

]]> <![CDATA[C8e]]> C8e.  What (if anything) didn’t work well or could be improved in accessing or receiving the information?

 

Please type your answer below

]]> <![CDATA[C8f]]> C8f.  What (if anything) didn’t work well or could be improved in accessing or receiving the information?

 

Please type your answer below

]]> <![CDATA[C9]]> C9.  How effective would you rate the communications overall by…?

 

Please check one for each on each row

]]> <![CDATA[C10a]]> C10a.  How strongly do you agree or disagree with the following statements in relation to the communication overall by the Commonwealth Government generally?

 

Please check one for each on each row

]]> <![CDATA[C10b]]> C10b.  How strongly do you agree or disagree with the following statements in relation to the communication overall by the Commonwealth Department of Human Services?

 

Please check one for each on each row

]]> <![CDATA[C10c]]> C10c.  How strongly do you agree or disagree with the following statements in relation to the communication overall by the Centrelink?

 

Please check one for each on each row

]]> <![CDATA[C10d]]> C10d.  How strongly do you agree or disagree with the following statements in relation to the communication overall by the Medicare?

 

Please check one for each on each row

]]> <![CDATA[C10e]]> C10e.  How strongly do you agree or disagree with the following statements in relation to the communication overall by the Child Support?

 

Please check one for each on each row

]]> <![CDATA[C11a]]> C11a.  Have you seen this message previously?

 

Child support helps with meeting the costs of raising children. There are choices when arranging your child support so it works for both parents.

]]> <![CDATA[C11b]]> C11b.  Have you seen this message previously?

 

You can claim your Medicare rebate directly from your doctor in most cases, or online – just make sure you have registered your bank details with us first.

]]> <![CDATA[C11c]]> C11c.  Have you seen this message previously?

 

Tell us if your study load changes and you’re no longer studying full-time

]]> <![CDATA[C11d]]> C11d.  Have you seen this message previously?

 

Did you know we offer products and services to help you keep on top of your financial needs?

]]> <![CDATA[C11e]]> C11e.  Have you seen this message previously?

 

No jab, No pay: From1 Jan 2016, to get a family payment for a young child or young individual under 20 years of age, you need to make sure they are up-to-date with their early childhood immunisations.

]]> <![CDATA[C12]]> C12.  If you were to ask the department a question via Facebook, how quickly would you expect to receive a response?]]> <![CDATA[cardsdone]]> <![CDATA[CMintro]]> In this section of the research, we will show you five combinations of ways the Department of Human Services could provide information to you. Some combinations may be more positive than others.

 

We want to know whether the options you see would allow you to get information effectively from the Department of Human Services.   

 

Each combination may look similar, but each one is different. All you need to do, for each combination, is review whether that particular combination would be an effective way for you to look for and receive information from the Department of Human Services.

 

Then tell us whether you think it would or wouldn’t be effective for you by ticking one of the boxes at the bottom of the page.

 

Base each decision on what you are shown on THAT page.

 

Please do this for each combination (page) that you are shown and treat each one as totally separate from the last.

]]> <![CDATA[D2a]]> D2a.  Imagine you were looking for information about the Commonwealth Department of Human Services payments, services or support?

What words or terms might you use to find something relevant to you?

 

Please type your answer below

]]> <![CDATA[D2b]]> D2b.  Which of the following categories describe what you might look for to find something relevant to you?

]]> <![CDATA[E1]]> E1.  Thinking about other large organisations that you might have to seek information from - such as banks, power or phone companies, how do you generally initially seek information from them?

]]> <![CDATA[E2]]> E2.  Do you do any of the following with other larger organisations…?

 

Please check one for each on each row

]]> <![CDATA[E2oth]]> E2i.  Can you please specify the 'other transactions' you have done online?

 

Please type your answer below

]]> <![CDATA[E3]]> E3.  Thinking about how you might interact with the Department of Human Services, how strongly do you agree or disagree with the following statements.

 

Please check one for each on each row

]]> <![CDATA[E4]]> E4.  Thinking about how you tend to best learn about and understand things, which of the following best applies to you?]]> <![CDATA[E5]]> E5.   Thinking about how you tend to best learn about and understand things, how strongly do you agree or disagree with the following statements.

 

Please check one for each on each row

]]> <![CDATA[F1a]]> F1a.  Do you have a device that enables you to access the internet? e.g. computer, iPad, smartphone etc.]]> <![CDATA[F1d]]> F1d.  Have you registered with myGov?]]> <![CDATA[F2]]> F2.  Below is a list of difficult or stressful life events that people sometimes experience.

 

Have any of these events happened to you?

 

Please check one for each on each row

]]> <![CDATA[F3]]> F3.   Thinking about your own life and your personal circumstances, how satisfied or dissatisfied are you with your life as a whole?]]> <![CDATA[F4]]> F4.  In general, would you say your health is…?]]> <![CDATA[F5]]> F5.  The following statements are about individual approaches to problem solving.

 

How true are these of you?

 

Please choose a response on each line which best fits you. Don’t take too much time doing this.

 

]]> <![CDATA[RestOfNSW]]> = "2235" && A5.NAOK <= "2599") OR (A5.NAOK >= "2621" && A5.NAOK <= "2999") ]]> <![CDATA[Canberra]]> = "2600" && A5.NAOK <= "2620")]]> <![CDATA[Melbourne]]> = "3000" && A5.NAOK <= "3207")]]> <![CDATA[RestOfVIC]]> = "3208" && A5.NAOK <= "3999")]]> <![CDATA[Brisbane]]> = "4000" && A5.NAOK <= "4207") OR (A5.NAOK >= "4300" && A5.NAOK <= "4305") OR (A5.NAOK >= "4500" && A5.NAOK <= "4519") ]]> <![CDATA[RestOfQLD]]> = "4208" && A5.NAOK <= "4299") OR (A5.NAOK >= "4306" && A5.NAOK <= "4499") OR (A5.NAOK >= "4520" && A5.NAOK <= "4999") ]]> <![CDATA[Adelaide]]> = "5000" && A5.NAOK <= "5199")]]> <![CDATA[RestOfSA]]> = "5200" && A5.NAOK <= "5749") OR (A5.NAOK >= "5825" && A5.NAOK <= "5854")]]> <![CDATA[Perth]]> = "6000" && A5.NAOK <= "6199")]]> <![CDATA[RestOfWA]]> = "6200" && A5.NAOK <= "6999")]]> <![CDATA[Hobart]]> = "7000" && A5.NAOK <= "7099")]]> <![CDATA[RestOfTAS]]> = "7100" && A5.NAOK <= "7999")]]> <![CDATA[Darwin]]> = "0800" && A5.NAOK <= "0832")]]> <![CDATA[RestOfNT]]> = "0833" && A5.NAOK <= "0899")]]> <![CDATA[CaptialCity]]> <![CDATA[NonCapitalCity]]> <![CDATA[A5ScreenOut]]> <![CDATA[C3hidden]]> C3hidden]]> <![CDATA[C3random]]> $(document).ready(function(){ // Identify the questions var qHidden = $('#question{QID}'); // Hide the hidden question $(qHidden).css({ 'position': 'absolute', 'left': '-999em', 'height': '0' }) // Reset the hidden question $('input.checkbox', qHidden).each(function(i) { $(this).prop('checked', false); checkconditions($(this).attr('value'), $(this).attr('name'), $(this).attr('type')); }); // Check the first visible box in the hidden question var firstItem = $('li.question-item:visible:eq(0) input.checkbox', qHidden); $(firstItem).click(); // Check the second visible box in the hidden question var secondItem = $('li.question-item:visible:eq(1) input.checkbox', qHidden); $(secondItem).click(); }); ]]> <![CDATA[C1a16Other]]> For 'Asking another organisation or someone who you think would know or could help', please specify:]]> <![CDATA[C3Click]]> $(document).ready(function() { // Identify this question var thisQuestion = $('#question{QID}'); // Hide this question thisQuestion.hide(); // Initially disable the Next/Submit button $('button[type="submit"]').hide(); $("#movenextbtn").click(); }); ]]> <![CDATA[C1b16Other]]> For 'Asking another organisation or someone who you think would know or could help', please specify:]]> <![CDATA[C4aiC30]]> C4ai. And what are the other organisation or person/s you think could help?

 

Please type your answer below

]]> <![CDATA[C4biC30]]> C4bi. And what are the other organisation or person/s you think could help?

 

Please type your answer below

]]> <![CDATA[C4ciC30]]> C4ci. And what are the other organisation or person/s you think could help?

 

Please type your answer below

]]> <![CDATA[C4diC30]]> C4di. And what are the other organisation or person/s you think could help?

 

Please type your answer below

]]> <![CDATA[C4eiC30]]> C4ei. And what are the other organisation or person/s you think could help?

 

Please type your answer below

]]> <![CDATA[C4fiC30]]> C4fi. And what are the other organisation or person/s you think could help?

 

Please type your answer below

]]> <![CDATA[C4aiiC30]]> C4aii. And what are the other organisation or person/s you think could help?

 

Please type your answer below

]]> <![CDATA[C4biiC30]]> C4bii. And what are the other organisation or person/s you think could help?

 

Please type your answer below

]]> <![CDATA[C4ciiC30]]> C4cii. And what are the other organisation or person/s you think could help?

 

Please type your answer below

]]> <![CDATA[C4diiC30]]> C4dii. And what are the other organisation or person/s you think could help?

 

Please type your answer below

]]> <![CDATA[C4eiiC30]]> C4eii. And what are the other organisation or person/s you think could help?

 

Please type your answer below

]]> <![CDATA[C4fiiC30]]> C4fii. And what are the other organisation or person/s you think could help?

 

Please type your answer below

]]> <![CDATA[F1b]]> F1b.  Can you access the internet from home?]]> <![CDATA[F1c]]> F1c.  Do you feel confident searching for information on the internet, e.g. information on Centrelink or Medicare services?]]> <![CDATA[C4aIntro]]> We are going to ask you a few questions on this page so please scroll down to make sure you answer them all before you click to go to the next page.

 

You indicated that you had looked for or received information on payments, services, rebates or support available from the Department of Human Services (Centrelink, Medicare or Child Support).  

]]> <![CDATA[C4bIntro]]> We are going to ask you a few questions on this page so please scroll down to make sure you answer them all before you click to go to the next page.

 

You indicated that you had looked for or received information on eligibility and relevance of something available from the Department of Human Services (Centrelink, Medicare or Child Support).  

]]> <![CDATA[C4cIntro]]> We are going to ask you a few questions on this page so please scroll down to make sure you answer them all before you click to go to the next page.

 

You indicated that you had looked for or received information on applying or proving eligibility for something available from the Department of Human Services (Centrelink, Medicare or Child Support).  

]]> <![CDATA[C4dIntro]]> We are going to ask you a few questions on this page so please scroll down to make sure you answer them all before you click to go to the next page.

 

You indicated that you had looked for or received information to stay up to date, keep receiving payment or support or how to avoid getting into trouble for something available from the Department of Human Services (Centrelink, Medicare or Child Support). 

]]> <![CDATA[C4eIntro]]> We are going to ask you a few questions on this page so please scroll down to make sure you answer them all before you click to go to the next page.

 

You indicated that you had looked for or received information on sorting out a problem or challenging a decision for something available from the Department of Human Services (Centrelink, Medicare or Child Support). 

]]> <![CDATA[C4fIntro]]> We are going to ask you a few questions on this page so please scroll down to make sure you answer them all before you click to go to the next page.

 

You indicated that you had looked for or received information on new or easier ways to do things for something available from the Department of Human Services (Centrelink, Medicare or Child Support). 

]]> qid parent_qid sid gid type title question preg help other mandatory question_order language scale_id same_default relevance <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[3]]> <![CDATA[2]]> <![CDATA[1]]> <![CDATA[4]]> <![CDATA[01]]> Family Tax Benefit and/or other payments for children]]> <![CDATA[02]]> Payments on birth of a child]]> <![CDATA[03]]> Parenting payments and pension]]> <![CDATA[04]]> Payments when unemployed and looking for work]]> <![CDATA[05]]> Aged Pension or Seniors Health Card]]> <![CDATA[06]]> Disability or sickness payments]]> <![CDATA[07]]> Carers’ payments]]> <![CDATA[08]]> Payments while studying]]> <![CDATA[09]]> Farmer, regional, rural or remote payments and support]]> <![CDATA[10]]> Natural disaster and emergency assistance payments]]> <![CDATA[98]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[5]]> <![CDATA[6]]> <![CDATA[7]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[5]]> <![CDATA[6]]> <![CDATA[7]]> <![CDATA[8]]> <![CDATA[9]]> <![CDATA[98]]> <![CDATA[99]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[5]]> <![CDATA[6]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[5]]> <![CDATA[6]]> <![CDATA[7]]> <![CDATA[8]]> <![CDATA[9]]> <![CDATA[10]]> <![CDATA[11]]> <![CDATA[12]]> <![CDATA[13]]> <![CDATA[14]]> <![CDATA[15]]> <![CDATA[16]]> <![CDATA[17]]> <![CDATA[18]]> <![CDATA[19]]> <![CDATA[98]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[5]]> <![CDATA[6]]> <![CDATA[7]]> <![CDATA[8]]> <![CDATA[9]]> <![CDATA[10]]> <![CDATA[11]]> <![CDATA[12]]> <![CDATA[13]]> <![CDATA[14]]> <![CDATA[SQ001]]> <![CDATA[SQ001]]> <![CDATA[SQ001]]> <![CDATA[SQ001]]> <![CDATA[SQ001]]> <![CDATA[SQ001]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[5]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[5]]> <![CDATA[5]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[1]]> <![CDATA[5]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[1]]> <![CDATA[5]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[1]]> <![CDATA[5]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[1]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[5]]> <![CDATA[6]]> <![CDATA[7]]> <![CDATA[8]]> <![CDATA[9]]> <![CDATA[10]]> <![CDATA[11]]> <![CDATA[12]]> <![CDATA[13]]> <![CDATA[14]]> <![CDATA[98]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[5]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[5]]> <![CDATA[6]]> <![CDATA[7]]> <![CDATA[8]]> <![CDATA[9]]> <![CDATA[10]]> <![CDATA[11]]> <![CDATA[12]]> <![CDATA[13]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[5]]> <![CDATA[6]]> <![CDATA[7]]> <![CDATA[8]]> <![CDATA[9]]> online]]> <![CDATA[10]]> online]]> <![CDATA[11]]> <![CDATA[12]]> <![CDATA[13]]> <![CDATA[14]]> <![CDATA[15]]> <![CDATA[16]]> <![CDATA[17]]> <![CDATA[18]]> <![CDATA[19]]> <![CDATA[20]]> 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<![CDATA[6]]> <![CDATA[7]]> <![CDATA[8]]> <![CDATA[9]]> <![CDATA[10]]> <![CDATA[11]]> <![CDATA[12]]> <![CDATA[13]]> <![CDATA[14]]> <![CDATA[15]]> <![CDATA[16]]> <![CDATA[17]]> <![CDATA[18]]> <![CDATA[19]]> <![CDATA[20]]> <![CDATA[21]]> <![CDATA[22]]> <![CDATA[23]]> <![CDATA[24]]> <![CDATA[25]]> <![CDATA[26]]> <![CDATA[27]]> <![CDATA[28]]> <![CDATA[29]]> <![CDATA[30]]> <![CDATA[31]]> <![CDATA[32]]> <![CDATA[33]]> <![CDATA[34]]> <![CDATA[35]]> <![CDATA[36]]> <![CDATA[37]]> <![CDATA[38]]> <![CDATA[39]]> <![CDATA[40]]> <![CDATA[41]]> <![CDATA[42]]> <![CDATA[43]]> <![CDATA[44]]> <![CDATA[98]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[5]]> <![CDATA[6]]> <![CDATA[7]]> <![CDATA[8]]> <![CDATA[9]]> <![CDATA[10]]> <![CDATA[11]]> <![CDATA[12]]> <![CDATA[13]]> <![CDATA[14]]> <![CDATA[15]]> <![CDATA[16]]> <![CDATA[17]]> <![CDATA[18]]> <![CDATA[19]]> <![CDATA[20]]> <![CDATA[21]]> <![CDATA[22]]> <![CDATA[23]]> <![CDATA[24]]> <![CDATA[25]]> <![CDATA[26]]> <![CDATA[27]]> <![CDATA[28]]> <![CDATA[29]]> <![CDATA[30]]> <![CDATA[31]]> <![CDATA[32]]> <![CDATA[33]]> <![CDATA[34]]> <![CDATA[35]]> <![CDATA[36]]> <![CDATA[37]]> <![CDATA[38]]> <![CDATA[39]]> <![CDATA[40]]> <![CDATA[41]]> <![CDATA[42]]> <![CDATA[43]]> <![CDATA[44]]> <![CDATA[98]]> <![CDATA[1]]> <![CDATA[2]]> <![CDATA[3]]> <![CDATA[4]]> <![CDATA[5]]> <![CDATA[6]]> <![CDATA[7]]> <![CDATA[8]]> <![CDATA[9]]> <![CDATA[10]]> qid attribute value language Another payment or support [Please specify]]]> Another payment or support [Please specify]]]> id sid name qlimit action active autoload_url id sid qid quota_id code quotals_id quotals_quota_id quotals_language quotals_name quotals_message quotals_url quotals_urldescrip sid admin expires startdate adminemail anonymized faxto format savetimings template language additional_languages datestamp usecookie allowregister allowsave autonumber_start autoredirect allowprev printanswers ipaddr refurl publicstatistics publicgraphs listpublic htmlemail sendconfirmation tokenanswerspersistence assessments usecaptcha usetokens bounce_email attributedescriptions emailresponseto emailnotificationto tokenlength showxquestions showgroupinfo shownoanswer showqnumcode bouncetime bounceprocessing bounceaccounttype bounceaccounthost bounceaccountpass bounceaccountencryption bounceaccountuser showwelcome showprogress questionindex navigationdelay nokeyboard alloweditaftercompletion googleanalyticsstyle googleanalyticsapikey surveyls_survey_id surveyls_language surveyls_title surveyls_description surveyls_welcometext surveyls_endtext surveyls_url surveyls_urldescription surveyls_email_invite_subj surveyls_email_invite surveyls_email_remind_subj surveyls_email_remind surveyls_email_register_subj surveyls_email_register surveyls_email_confirm_subj surveyls_email_confirm surveyls_dateformat surveyls_attributecaptions email_admin_notification_subj email_admin_notification email_admin_responses_subj email_admin_responses surveyls_numberformat attachments Thank you for agreeing to participate in this online survey.

 

It should only take around 25 minutes to complete.

 

We are an independent market research company conducting this research on behalf of the Australian Government. We have sourced your details from either a research panel, a randomly generated phone call, from Centrelink or from Child Support. It is important that we have a wide range of people respond to this survey.

 

All Instinct and Reason’s research is conducted under the Market and Social Research Privacy Code, which ensures the confidentiality of your information. The results will be combined and your individual information will not be able to be identified.

 

At the end of the survey, please ensure that you click 'submit' to guarantee your responses are collected.

 

If you have any questions or comments regarding this survey, please email survey@instinctandreason.com

 

Please click ‘next’ to start the survey.

 

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Your response has been recorded.

]]> We are contacting you because we’re doing a survey on behalf of the government to help understand peoples’ information needs and how important matters are best communicated to you.

 

By simply clicking on the link below and completing the research questions, you will go into the draw for a chance to win one of five $50 gift cards to enjoy all the best food and entertainment. The $50 Multi-Choice Gift card will be sent by email. You will be able to redeem it online at giftpax.com.au and pick up products in store from Coles Express, Hoyts, Nandos and more.

 

It should take approximately 20 minutes to complete depending on the questions relevant to you, and can be accessed by clicking on the link below.

 

If you are interested to take part of this research, please click here to start

Or copy and paste the URL below into your internet browser:
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All Instinct and Reason’s research is conducted under the Market and Social Research Privacy Codes, which ensure confidentiality of your information. The results will be combined and your individual information will not be able to be identified.

 

If you have any questions or comments regarding this research, please email survey@instinctandreason.com

 

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If you do not want to participate in this research and don't want to receive any more invitations please click the following link to unsubscribe: {OPTOUTURL} ]]> This email is to confirm that you have completed the survey 'Research with Centrelink and Child Support customers' and your response has been saved.

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Instinct and Reason

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