View Issue Details

IDProjectCategoryView StatusLast Update
05654Development Import/Exportpublic2019-09-23 12:20
Reporteruser16048Assigned To 
PrioritynormalSeverityminor 
Status confirmedResolutionsuspended 
Product Version1.91+ 
Summary05654: Problems with umlauts/mutated vowels when exporting to latin1 doc file
Description

There seems to be something wrong with the export feature that lets you export the results of a survey as "Microsoft Word (latin charset)" if you use mutated vowels (common in the german language).

  1. File doesn't look like a .doc file, more like a HTML file
    If you open the file (e.g. results-survey28815.doc in the attachments) with an editor you see that the file has no header (and I think normally .doc files have a header). It starts with an HTML style declaration and continues using HTML. So perhaps a .doc wasn't really created but a HTML file that was just renamed to .doc.

  2. charset doesn't match
    If I open the file with Microsoft Word, Open Office or Libre Office the mutated vowels will be replaced with signs like "ü". Even Notepad++ thinks the file is in UTF-8. If you switsch to latin_1 the same thing happens.

Steps To Reproduce

Create a german survey e.g. with a male/female gender question. Start the survey, take part and the export the results as .doc file.

Additional Information

Attachments:

  • results-survey28815.doc: exported doc file
  • exportedDOCfileNotepadAsLatin1.jpg: Screenshot, open with Notepad++ chaset latin
  • exportedDOCfileNotepadAsUTF8.jpg: Screenshot, open with Notepad++ chaset UTF-8
  • exportedDOCfileWord.jpg: Screenshot, open with Microsoft Word
TagsNo tags attached.

Activities

user16048

2012-01-11 12:42

 

user16048

2012-01-11 12:42

 

exportedDOCfileWord.jpg (30,045 bytes)   
exportedDOCfileWord.jpg (30,045 bytes)   

user16048

2012-01-11 12:43

 

user16048

2012-01-11 12:43

 

c_schmitz

c_schmitz

2012-01-22 17:10

administrator   ~16898

The whole Word export needs to be rewritten. This will be fixed only then.

Issue History

Date Modified Username Field Change
2012-01-11 12:42 user16048 New Issue
2012-01-11 12:42 user16048 File Added: results-survey28815.doc
2012-01-11 12:42 user16048 File Added: exportedDOCfileWord.jpg
2012-01-11 12:43 user16048 File Added: exportedDOCfileNotepadAsLatin1.jpg
2012-01-11 12:43 user16048 File Added: exportedDOCfileNotepadAsUTF8.jpg
2012-01-11 14:56 Mazi Assigned To => c_schmitz
2012-01-11 14:56 Mazi Status new => assigned
2012-01-22 17:10 c_schmitz Note Added: 16898
2012-01-22 17:10 c_schmitz Status assigned => closed
2012-01-22 17:10 c_schmitz Resolution open => suspended
2012-09-14 12:32 c_schmitz Assigned To c_schmitz =>
2012-09-14 12:32 c_schmitz Status closed => acknowledged
2013-03-17 12:13 c_schmitz Project Bug reports => Development
2019-09-23 12:20 c_schmitz Status acknowledged => confirmed