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This bug affects 1 person(s).
 6
IDProjectCategoryView StatusLast Update
18126Bug reportsComfortUpdatepublic2022-05-31 23:07
Reporterholch Assigned Togabrieljenik  
PrioritynoneSeverityblock 
Status closedResolutionunable to reproduce 
Product Version5.3.x 
Summary18126: Error inside your local installation of Limesurvey" during Comfortupdate
Description

I was starting the Comfort Update to go from Version 5.3.13+220509 to LS 5.3.14 (220516).

During this update I received the below error message:

You have an error inside your local installation of LimeSurvey. See:
{"success":false,"message":"Alias \"application.controllers.admin.authentication\" is invalid. Make sure it points to an existing PHP file and the file is readable.","error":{"code":500,"type":"CException","errorCode":0,"message":"Alias \"application.controllers.admin.authentication\" is invalid. Make sure it points to an existing PHP file and the file is readable.","file":"\/var\/www\/vhosts\/xyzsurveys.com\/surveys.xyzsurveys.com\/5\/framework\/YiiBase.php","line":330,"trace":"#0 \/var\/www\/vhosts\/xyzsurveys.com\/surveys.xyzsurveys.com\/5\/application\/helpers\/admin\/ajax_helper.php(285): YiiBase::import()\n#1 \/var\/www\/vhosts\/xyzsurveys.com\/surveys.xyzsurveys.com\/5\/application\/helpers\/admin\/ajax_helper.php(80): ls\ajax\JsonOutputNotLoggedIn->construct()\n#2 \/var\/www\/vhosts\/xyzsurveys.com\/surveys.xyzsurveys.com\/5\/application\/controllers\/AdminController.php(185): ls\ajax\AjaxHelper::outputNotLoggedIn()\n#3 \/var\/www\/vhosts\/xyzsurveys.com\/surveys.xyzsurveys.com\/5\/framework\/web\/CWebApplication.php(282): AdminController->run()\n#4 \/var\/www\/vhosts\/xyzsurveys.com\/surveys.xyzsurveys.com\/5\/framework\/web\/CWebApplication.php(141): CWebApplication->runController()\n#5 \/var\/www\/vhosts\/xyzsurveys.com\/surveys.xyzsurveys.com\/5\/framework\/base\/CApplication.php(185): CWebApplication->processRequest()\n#6 \/var\/www\/vhosts\/xyzsurveys.com\/surveys.xyzsurveys.com\/5\/index.php(192): CApplication->run()\n#7 {main}","traces":[{"file":"\/var\/www\/vhosts\/xyzurveys.com\/surveys.xyzsurveys.com\/5\/application\/helpers\/admin\/ajax_helper.php","line":285,"function":"import","class":"YiiBase","type":"::"},{"file":"\/var\/www\/vhosts\/ivpsurveys.com\/surveys.xyzsurveys.com\/5\/application\/helpers\/admin\/ajax_helper.php","line":80,"function":"construct","class":"ls\ajax\JsonOutputNotLoggedIn","type":"->"},{"file":"\/var\/www\/vhosts\/ivpsurveys.com\/surveys.xyzsurveys.com\/5\/application\/controllers\/AdminController.php","line":185,"function":"outputNotLoggedIn","class":"ls\ajax\AjaxHelper","type":"::"},{"file":"\/var\/www\/vhosts\/ivpsurveys.com\/surveys.xyzsurveys.com\/5\/framework\/web\/CWebApplication.php","line":282,"function":"run","class":"AdminController","type":"->"},{"file":"\/var\/www\/vhosts\/ivpsurveys.com\/surveys.xyzsurveys.com\/5\/framework\/web\/CWebApplication.php","line":141,"function":"runController","class":"CWebApplication","type":"->"},{"file":"\/var\/www\/vhosts\/xyzsurveys.com\/surveys.xyzsurveys.com\/5\/framework\/base\/CApplication.php","line":185,"function":"processRequest","class":"CWebApplication","type":"->"},{"file":"\/var\/www\/vhosts\/xyzsurveys.com\/surveys.xyzsurveys.com\/5\/index.php","line":192,"function":"run","class":"CApplication","type":"->"}]}}

This installation has always been updated via ComfortUpdate and there have been no manual modification to this installation.

The update has taken a little longer, because I got distracted by other things that were urgent. So maybe this has triggered the error, but I would expect that the update closes down, rather than giving such an error.

I will give the update another try now, so let's see what happens, but I still wanted to report this.

Steps To Reproduce

Steps to reproduce

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Expected result

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Actual result

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TagsNo tags attached.
Bug heat6
Complete LimeSurvey version number (& build) 5.3.13+220509
I will donate to the project if issue is resolvedNo
BrowserChrome
Database type & version5.5.5-10.1.48-MariaDB-0ubuntu0.18.04.1
Server OS (if known)Plesk - ubuntu0.18.04.1
Webserver software & version (if known)Plesk LAMP Apache
PHP Version7.4.29

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Activities

holch

holch

2022-05-18 21:16

reporter   ~69804

I just ran the update again and it went through without any error message.
In any way, this error is still strange.

c_schmitz

c_schmitz

2022-05-18 22:31

administrator   ~69807

I think that your session timed out when you went afk for a bit.
Yes, this could lead to all kind of strange errors.

c_schmitz

c_schmitz

2022-05-18 22:32

administrator   ~69808

Was debug mode active when you ran the update?

holch

holch

2022-05-18 22:42

reporter   ~69811

Nope, I don't usually run my installations with debug mode on and on this LS5 installation I have not modified anything. Afaik to switch debug mode on I would have to change something in the config file, right?

gabrieljenik

gabrieljenik

2022-05-31 22:50

manager   ~70135

I will give the update another try now, so let's see what happens, but I still wanted to report this.

How did the re-run go?

holch

holch

2022-05-31 22:52

reporter   ~70137

This was already answered in my first note: https://bugs.limesurvey.org/view.php?id=18126#c69804

When I ran it again later, it went through without problems. So I assume, similar to Carsten, that this was caused by some kind of time out, as I was absent for quite a while in the middle of the update.

gabrieljenik

gabrieljenik

2022-05-31 23:07

manager   ~70141

Oops MIssed that! Will close it then

Issue History

Date Modified Username Field Change
2022-05-18 21:14 holch New Issue
2022-05-18 21:16 holch Note Added: 69804
2022-05-18 21:16 holch Bug heat 0 => 2
2022-05-18 22:31 c_schmitz Note Added: 69807
2022-05-18 22:31 c_schmitz Bug heat 2 => 4
2022-05-18 22:32 c_schmitz Note Added: 69808
2022-05-18 22:42 holch Note Added: 69811
2022-05-31 22:50 gabrieljenik Status new => feedback
2022-05-31 22:50 gabrieljenik Note Added: 70135
2022-05-31 22:50 gabrieljenik Bug heat 4 => 6
2022-05-31 22:52 holch Note Added: 70137
2022-05-31 22:52 holch Status feedback => new
2022-05-31 23:07 gabrieljenik Note Added: 70141
2022-05-31 23:07 gabrieljenik Assigned To => gabrieljenik
2022-05-31 23:07 gabrieljenik Status new => closed
2022-05-31 23:07 gabrieljenik Resolution open => unable to reproduce