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This bug affects 1 person(s).
 8
IDProjectCategoryView StatusDate SubmittedLast Update
17843Bug reportsLabel setspublic2022-01-20 10:532022-03-31 11:35
Reporterhsvsuper1 Assigned Togalads  
PriorityhighSeveritypartial_block 
Status closedResolutionunable to reproduce 
Product Version5.2.x 
Summary17843: Loading Label Sets not possible
Description

When trying to load and edit a label set for subquestions of a matrix, the following error occurs:

When I choose the desired label set out of the menu, it doesnt even show the preview, and when I try to load the empty preview, no answers appear. In his happens about 50% of the times. I have to reload the answer sets to get it working again.

TagsNo tags attached.
Bug heat8
Complete LimeSurvey version number (& build)5.2.10
I will donate to the project if issue is resolvedNo
Browser
Database type & versionunknown
Server OS (if known)
Webserver software & version (if known)
PHP Versionunknown

Relationships

Relationship GraphDependency Graph
related to 17906 closedgabrieljenik Label set doesn't load 

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Activities

ollehar

ollehar

2022-01-20 11:26

administrator   ~68057

Which error occurs? Did you want to attach a picture?
hsvsuper1

hsvsuper1

2022-01-20 13:03

reporter   ~68061

Last edited: 2022-01-24 10:26

The answers previously saved under the label set just do not load when choosing the label set. And after Clicking on "Hinzufügen" (probably "add" in english) no additions are made in the subquestion list.

Anmerkung 2022-01-20 130119.png (34,139 bytes)   
Anmerkung 2022-01-20 130119.png (34,139 bytes)   
ollehar

ollehar

2022-01-20 13:12

administrator   ~68062

Last edited: 2022-01-24 10:26

Can you click F12 in the browser and do a screenshot of any red errors in the "Console" tab? Do this after clicking "Add" label set.
hsvsuper1

hsvsuper1

2022-01-20 13:58

reporter   ~68063

Last edited: 2022-01-24 10:26

Here is the required screenshot, hope its what you were looking for.
hsvsuper1

hsvsuper1

2022-01-20 13:59

reporter   ~68064

Last edited: 2022-01-24 10:26

Here is the required screenshots. Hope its what you were looking for.
hsvsuper1

hsvsuper1

2022-01-20 14:01

reporter   ~68065

Last edited: 2022-01-24 10:26
Anmerkung 2022-01-20 135907.png (77,693 bytes)   
Anmerkung 2022-01-20 135907.png (77,693 bytes)   
hsvsuper1

hsvsuper1

2022-01-20 14:04

reporter   ~68066

Last edited: 2022-01-24 10:26

Additionally, this appeared when I tried again

Anmerkung 2022-01-20 140330.png (24,801 bytes)   
Anmerkung 2022-01-20 140330.png (24,801 bytes)   
gabrieljenik

gabrieljenik

2022-03-08 14:30

manager   ~68588

Hi,

We couldn't reproduce it.
Can you please update and review on the latest version?

Thanks!
galads

galads

2022-03-31 11:34

reporter   ~68836

Hello hsvsuper1,
I checked this with the latest version and could not reproduce, so this is most likely fixed for good.
Therefore, I am closing this issue. If you still can reproduce the issue using the latest version, please feel free to re-open the issue.
Thank you!

galads

Issue History

Date Modified Username Field Change
2022-01-20 10:53 hsvsuper1 New Issue
2022-01-20 11:26 ollehar Note Added: 68057
2022-01-20 11:26 ollehar Bug heat 0 => 2
2022-01-20 11:27 ollehar Priority none => high
2022-01-20 13:03 hsvsuper1 Note Added: 68061
2022-01-20 13:03 hsvsuper1 File Added: Anmerkung 2022-01-20 130119.png
2022-01-20 13:03 hsvsuper1 Bug heat 2 => 4
2022-01-20 13:12 ollehar Note Added: 68062
2022-01-20 13:58 hsvsuper1 Note Added: 68063
2022-01-20 13:59 hsvsuper1 Note Added: 68064
2022-01-20 13:59 hsvsuper1 File Added: Anmerkung 2022-01-20 135907.png
2022-01-20 13:59 hsvsuper1 File Deleted: Anmerkung 2022-01-20 135907.png
2022-01-20 14:01 hsvsuper1 Note Added: 68065
2022-01-20 14:01 hsvsuper1 File Added: Anmerkung 2022-01-20 135907.png
2022-01-20 14:04 hsvsuper1 Note Added: 68066
2022-01-20 14:04 hsvsuper1 File Added: Anmerkung 2022-01-20 140330.png
2022-01-24 10:26 galads Status new => confirmed
2022-01-24 10:26 galads Zoho Project Synchronization => |Yes|
2022-03-08 14:30 gabrieljenik Note Added: 68588
2022-03-08 14:30 gabrieljenik Bug heat 4 => 6
2022-03-08 14:30 gabrieljenik Relationship added related to 17906
2022-03-31 11:34 galads Note Added: 68836
2022-03-31 11:34 galads Bug heat 6 => 8
2022-03-31 11:34 galads Assigned To => galads
2022-03-31 11:34 galads Status confirmed => closed
2022-03-31 11:34 galads Resolution open => unable to reproduce
2022-03-31 11:35 galads Zoho Project Synchronization Yes =>