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This bug affects 1 person(s).
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IDProjectCategoryView StatusLast Update
17332Bug reportsPluginspublic2021-09-06 10:59
Reporterarpsh Assigned Toollehar  
PrioritynoneSeverityblock 
Status closedResolutionfixed 
Product Version5.x 
Summary17332: After update from 4.6.3 to 5.0, cannot access plugin page and at least one plugin innoperable
Description
  1. After update to version 5.0 cannot view items 11-20 on the plugin page, instead receive a 503 error
  2. Previously working plugin registerQuick no longer working, even when updating config.xml to compatability version 5.0
Steps To Reproduce
  1. Version 4.6.3 with additional plugins registerQuick and twigExtendByPlugins installed
  2. Upgrade to version 5.0
  3. Attempt to view plugins 11-20 in Plugin Manager
TagsNo tags attached.
Attached Files
Capture.PNG (27,362 bytes)   
Capture.PNG (27,362 bytes)   
Capture2.PNG (5,600 bytes)   
Capture2.PNG (5,600 bytes)   
Bug heat10
Complete LimeSurvey version number (& build)LimeSurvey Community Edition Version 5.0.0+210526
I will donate to the project if issue is resolvedNo
BrowserAny
Database type & version447
Server OS (if known)linux Debian
Webserver software & version (if known)Apache 2.4.38
PHP Version7.4.16

Relationships

related to 17331 closedollehar After update from 3.14.6 to 5.0.0 acces to pluging give error 

Users monitoring this issue

yniquet

Activities

ollehar

ollehar

2021-05-28 09:50

administrator   ~64615

plugins registerQuick and twigExtendByPlugins

Are those plugins by Denis? I think they just need to add 5.0 LimeSurvey in the config.xml file.

ollehar

ollehar

2021-05-28 11:41

administrator   ~64618

The 503 might be a temporary issue. Can you reproduce it still?

yniquet

yniquet

2021-05-28 17:35

reporter   ~64652

For me Attempt to view plugins 11-20 in Plugin Manager the error is missing confiuratio file
There is no folder extendesStartPage in /application/core/plugins

arpsh

arpsh

2021-05-31 11:17

reporter   ~64666

In reply to ollehar, the 503 error is still happening and yes, I had amended the config.xml file to read Limesurvey 5.0 but it didn't do anything.

I was actually attempting to remove all additional plugins back to default as the first stage in troubleshooting, but the interface wouldn't let me even see what was supposed to be installed!

arpsh

arpsh

2021-05-31 15:44

reporter   ~64677

Hve updated now to the latest version 5.0.1 210532, where I see that Carsten has updated all of the plugin info to reference version 5.0

Having done this, I was able to get into the UI again. I had to clean up all references to old plugins directly in the database and reinstall them, but is now functioning again.

I suspect that the new version has resolved this bug report, but I suppose it will need yniquet to also confirm?

ollehar

ollehar

2021-05-31 15:48

administrator   ~64679

There is no folder extendesStartPage in /application/core/plugins

Then it's probably in ROOT/plugins folder? That's the old location.

yniquet

yniquet

2021-06-01 17:06

reporter   ~64692

No, the only plugins in old location ROOT/plugin is AuditLog. Does the version 5.0.1 create the missing folder extendesStartPage in /application/core/plugins ?

galads

galads

2021-08-30 12:18

reporter   ~66171

Hello arpsh,
I checked this with the latest version and could not reproduce, so this is most likely fixed for good.
Therefore, I am closing this issue. If you still can reproduce the issue using the latest version, please feel free to re-open the issue.
Thank you!

galads

Issue History

Date Modified Username Field Change
2021-05-27 20:50 arpsh New Issue
2021-05-27 20:50 arpsh File Added: Capture.PNG
2021-05-27 20:50 arpsh File Added: Capture2.PNG
2021-05-27 20:50 arpsh Issue generated from: 17331
2021-05-27 20:50 arpsh Relationship added related to 17331
2021-05-28 09:50 ollehar Note Added: 64615
2021-05-28 11:41 ollehar Note Added: 64618
2021-05-28 11:41 ollehar Assigned To => ollehar
2021-05-28 11:41 ollehar Status new => feedback
2021-05-28 15:40 yniquet Issue Monitored: yniquet
2021-05-28 17:35 yniquet Note Added: 64652
2021-05-28 17:35 yniquet File Added: 2021-05-28 11_30_47-LimeSurvey-Lab.png
2021-05-31 11:17 arpsh Note Added: 64666
2021-05-31 11:17 arpsh Status feedback => assigned
2021-05-31 15:44 arpsh Note Added: 64677
2021-05-31 15:48 ollehar Note Added: 64679
2021-05-31 15:49 ollehar Status assigned => feedback
2021-06-01 17:06 yniquet Note Added: 64692
2021-08-30 12:18 galads Status feedback => resolved
2021-08-30 12:18 galads Resolution open => fixed
2021-08-30 12:18 galads Note Added: 66171
2021-08-30 12:18 galads Bug heat 8 => 10
2021-09-06 10:59 c_schmitz Status resolved => closed