View Issue Details

Jump to NotesJump to History
This bug affects 1 person(s).
 2
IDProjectCategoryView StatusDate SubmittedLast Update
16860Bug reportsComfortUpdatepublic2020-11-25 13:152020-12-19 13:43
Reporterdavebostockgmail Assigned Tocdorin  
PrioritynoneSeverityblock 
Status closedResolutionno change required 
Product Version3.23.7 
Summary16860: Comfort Update Not Working
Description

The comfort update goes through all the steps (although the Fie System stage takes about 90 minutes) and then triggers a download error ....

Attached image is the error screen

Additional Information

I have updated the PHP ini to allow for no timeouts .. no upload file size limits .. no post limits.

TagsNo tags attached.
Attached Files
Capture.PNG (32,022 bytes)   
Capture.PNG (32,022 bytes)   
Bug heat2
Complete LimeSurvey version number (& build)Version 3.23.7+201006
I will donate to the project if issue is resolvedNo
BrowserChrome and Edge
Database type & versionMYSQL
Server OS (if known)Ubuntu
Webserver software & version (if known)Apache
PHP VersionPHP 7.3

Users monitoring this issue

There are no users monitoring this issue.

Activities

cdorin

cdorin

2020-11-26 09:11

reporter   ~60762

Hello, could you please email us at support@limesurvey.org with the issue?

Can you also check console and see what errors are you getting?
cdorin

cdorin

2020-12-19 13:43

reporter   ~61003

No feedback provided - closed

Issue History

Date Modified Username Field Change
2020-11-25 13:15 davebostockgmail New Issue
2020-11-25 13:15 davebostockgmail File Added: Capture.PNG
2020-11-26 09:11 cdorin Note Added: 60762
2020-11-26 09:12 cdorin Status new => feedback
2020-12-19 13:43 cdorin Assigned To => cdorin
2020-12-19 13:43 cdorin Status feedback => closed
2020-12-19 13:43 cdorin Resolution open => no change required
2020-12-19 13:43 cdorin Note Added: 61003