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This bug affects 1 person(s).
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IDProjectCategoryView StatusDate SubmittedLast Update
16193Bug reportsTranslationpublic2020-04-27 12:232021-03-19 16:53
Reporterymca Assigned Toc_schmitz  
PrioritynoneSeverityminor 
Status closedResolutionunable to reproduce 
Product Version4.2.x 
Summary16193: Error page not going to translation
Description

After sending a survey I saw the end text of it (Not English).

  1. Went to fix that translation.
  2. Refreshed the end page (after submission of the survey)
  3. Saw this error that wasn't translated to the survey language (It is translated in the LimeSurvey core):
    "We are sorry but your session has expired.

Either you have been inactive for too long, you have cookies disabled for your browser, or there were problems with your connection.

For further information please contact :"

Only when adding this to the survey link, it changes the language of the error: "?lang=ar"

TagsNo tags attached.
Bug heat8
Complete LimeSurvey version number (& build)Version 4.2.0+200422
I will donate to the project if issue is resolvedNo
Browser
Database type & versionsame
Server OS (if known)
Webserver software & version (if known)
PHP Versionsame

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Activities

ymca

ymca

2020-04-27 12:45

reporter   ~57384

Now when I'm refreshing the page it say:
"You have already completed this survey.

Please contact Administrator ( ) for further assistance.

For further information please contact :"
I don't know if this is intentionally, but there are two lines of contact instead of one.
ymca

ymca

2020-04-27 12:47

reporter   ~57385

Also no way of getting back to the site from the error page.
The user must go to the address bar and write the homepage.
ollehar

ollehar

2020-04-27 14:06

administrator   ~57386

Just open the survey in a private browser window instead. This will make sure your sessions don't collide.
ymca

ymca

2020-04-27 14:31

reporter   ~57388

I've started the survey in a "incognito" mode before posting the report.
By default the site has no "?lang=" so the user can choose only by the language menu.
So I don't know about a problem of collide from my end, just the language translation and if a user gets an error (clicked "reload this page" intentionally) he will not be able to return to the main page.
ollehar

ollehar

2020-04-27 14:35

administrator   ~57389

Hm, I see.
cdorin

cdorin

2020-12-28 11:30

reporter   ~61200

Hey @ymca,

could you please check if the issue persists in 4.4.0 RC1?

c_schmitz

c_schmitz

2021-03-19 16:53

administrator   ~63485

Hello ymca,

we have asked for feedback on this issue. Because we did not get an answer we assume that the issue is resolved.
However, should you be able to reproduce the issue using the latest version, please feel free to re-open the issue and give us exact details on how to reproduce it.

Thank you and best regards,

c_schmitz

Issue History

Date Modified Username Field Change
2020-04-27 12:23 ymca New Issue
2020-04-27 12:45 ymca Note Added: 57384
2020-04-27 12:47 ymca Note Added: 57385
2020-04-27 14:06 ollehar Note Added: 57386
2020-04-27 14:31 ymca Note Added: 57388
2020-04-27 14:35 ollehar Note Added: 57389
2020-04-28 10:00 ollehar Product Version => 4.2.x
2020-12-28 11:30 cdorin Status new => feedback
2020-12-28 11:30 cdorin Note Added: 61200
2021-03-19 16:53 c_schmitz Assigned To => c_schmitz
2021-03-19 16:53 c_schmitz Status feedback => closed
2021-03-19 16:53 c_schmitz Resolution open => unable to reproduce
2021-03-19 16:53 c_schmitz Note Added: 63485