View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
15029 | Bug reports | Import/Export | public | 2019-07-05 11:30 | 2020-12-23 11:16 |
Reporter | TnuSurvey20151018 | Assigned To | cdorin | ||
Priority | none | Severity | partial_block | ||
Status | closed | Resolution | unable to reproduce | ||
Product Version | 3.17.x | ||||
Summary | 15029: Export of answers not working | ||||
Description | Export Button not working. Nothing happens if button is clicked. | ||||
Steps To Reproduce | Open a running survey which contains answers. The export should start but id does not. | ||||
Tags | No tags attached. | ||||
Bug heat | 4 | ||||
Complete LimeSurvey version number (& build) | Version 3.17.7+190627 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Vivaldi, Safari, Edge | ||||
Database type & version | mysqlnd 5.0.12-dev - 20150407 | ||||
Server OS (if known) | Linux webbi05 4.9.0-9-amd64 #1 SMP Debian 4.9.168-1+deb9u3 (2019-06-16) x86_64 | ||||
Webserver software & version (if known) | Apache/2.4.25 (Debian) | ||||
PHP Version | 7.0.33-0+deb9u3 | ||||
Can't reproduce it. Are the column you wish to be exported selected? Could you also upload the .lsa file of your survey (or a sample of it)? |
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All colums (32 of 32) are selected. I can not publish data because I am not allowed to share (sorry, we store confidential user data) However, I found a workaround. There is a hidden button at the end of the export form. If I remove the hidden class from that button, the button becomes visible and I can then click it -> Export working. The Export button at the top is not working because some files are missing. Loading the export page is throwing the following errors in the console: The assets folder bc7dfdde does exist (chmod 777) but the files needed are not there. A click on the export button is throwing the following error: I think the error is not related to export (sorry) the files missing on all admin pages. Is there a way to force the system to recreate the assets? |
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We could find the cause of this issue and fix it. What we did:
@Limesurvey: Please optimize your setup scripts to finish within default configuration. It would also help if limesurvey would detect missing assets and heal itself from issues like this. Good Luck! |
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Unable to reproduce in latest lts. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2019-07-05 11:30 | TnuSurvey20151018 | New Issue | |
2019-07-05 15:33 | cdorin | Assigned To | => cdorin |
2019-07-05 15:33 | cdorin | Status | new => feedback |
2019-07-05 15:33 | cdorin | Note Added: 52768 | |
2019-07-05 16:58 | TnuSurvey20151018 | Note Added: 52772 | |
2019-07-05 16:58 | TnuSurvey20151018 | Status | feedback => assigned |
2019-07-09 14:08 | TnuSurvey20151018 | Note Added: 52807 | |
2020-12-23 11:16 | cdorin | Status | assigned => closed |
2020-12-23 11:16 | cdorin | Resolution | open => unable to reproduce |
2020-12-23 11:16 | cdorin | Note Added: 61070 |