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But please : don't come back … |
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Ya. I'm out. If this unprofessional behaviour is any indication of code quality I want nothing to do with this product. This is not how you make a sale. I will now never, ever buy a product from this company. And you know what? Until I saw this today I was considering it! You have no idea who you just lost. |
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Hey @publicusername, thanks for your input. If you have any recommendation for us/what we should do in order to provide a better user experience, please let us know. To raise awareness about a bug, we need more people to signal it and then the devs will for sure take a closer look at it. Please note (as you can also see in the bugs tracker), that our resources are limited. Thankfully, contributors like @DenisChenu and many others help us continuously improve LimeSurvey (plus forum help, manual edits, and so on). Of course, it isn't bug-free and we never claimed that it is. However, the community plays an important role and we always welcome its inputs. If sometimes it seems that we do not listen, it is not because we do not care/ignore the recommendations, but because (as mentioned above), the resources are limited (please note that we also provide SaaS support which takes some time). |
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I saw only now your second message. I am sorry to hear this. Please note that even if you do not like the company, you can freely use LimeSurvey given its open-source nature. We will be always happy to see users using it all over the world for different projects. I hope that the policy of LimeSurvey GmbH will not stop you from using LimeSurvey and from joining our bugs and forum community. |
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Like we say in French (in a lot of LUG) : «c'est celui qui fait qui décide», translated like «it's the one who makes who decides» Don't talk : do … if you are a really big people on open source : you know we only trust actions … |
- Anonymous
