View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
14223 | Bug reports | Authentication | public | 2018-11-07 08:56 | 2019-01-10 16:45 |
Reporter | izzysteve | Assigned To | |||
Priority | none | Severity | minor | ||
Status | closed | Resolution | no change required | ||
Product Version | 3.13.x | ||||
Summary | 14223: Admin Login | ||||
Description | First, can you please close 14220 as I reported issue incorrectly as a feature request. This ticket replaces that as a bug report. I am having issues logging in to my admin area. I use Google Chrome Version 70.0.3538.77 (Official Build) (64-bit) My login page is https://illuceo.com/ls/index.php/admin/authentication/sa/login. I enter my credentials, it processes a couple of seconds, and re-displays blank login page - there is no error message. I have also tried this in Firefox 63.0.1 (64-bit) and I get the same result. Strangely, if I try IE v11.103.10586.0 I successfully log in, even though this browser is unsupported! At least, though, this proves there is nothing wrong with my credentials or access to database. I have just applied Comfortupdate and am now on version 3.15.1 (181017), and still have the same issues - no good on Chrome or Firefox; success with IE. Is there a known issue or can you advise how to find this problem? Without any sort of error showing, I do not know where to start. Thanks, | ||||
Steps To Reproduce | Launch Chrome or Firerfox Enter https://illuceo.com/ls/index.php/admin/authentication/sa/login as URL Enter user name admin + password. Hit submit. After couple of seconds, login page re-displays, with user/password blank and no message as why login failed. | ||||
Additional Information | I have tried clearing cache in browsers, and even re-booted PC. I also applied Comfortupdate that was available and this has not solved. | ||||
Tags | admin, login | ||||
Attached Files | |||||
Bug heat | 6 | ||||
Complete LimeSurvey version number (& build) | Version 3.15.1 (181017) | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Chrome and Firefox | ||||
Database type & version | mysql 5.7.23 | ||||
Server OS (if known) | linux | ||||
Webserver software & version (if known) | apache 2.4.34 | ||||
PHP Version | 5.6.37 | ||||
Strange : since we have the alert about «Incorrect username and/or password!» session seems OK; Do you have plugin activated (except DBauth one) |
|
I have attached screenshot of plugin manager. I haven't been to this page before so the settings must be from initial install? |
|
Enabled debug on code (2) and SQL (1). I don't get any error messages, but screenshot shows queries. |
|
I pressed F12 on Chrome for developer window and tried to login and this time I got some debug info - see attached |
|
Can you reproduce CRSF issue always ? CRSF issue can come from test. Else : maybe just rename the session name : https://manual.limesurvey.org/Optional_settings#Session_settings |
|
Hi, I received some advice that suhosin can causes issues with LS. My host has disabled it and I am waiting to see if this has made a difference. To date, no issues encountered, but it's only been a couple of days. Will keep you posted. Thanks, |
|
Date Modified | Username | Field | Change |
---|---|---|---|
2018-11-07 08:56 | izzysteve | New Issue | |
2018-11-07 08:59 | izzysteve | Issue Monitored: izzysteve | |
2018-11-07 09:02 | izzysteve | Tag Attached: login | |
2018-11-07 09:02 | izzysteve | Tag Attached: admin | |
2018-11-07 11:21 | DenisChenu | Note Added: 49569 | |
2018-11-07 11:27 | izzysteve | File Added: Plugins.PNG | |
2018-11-07 11:27 | izzysteve | Note Added: 49570 | |
2018-11-07 13:22 | DenisChenu | Note Added: 49573 | |
2018-11-07 14:13 | izzysteve | File Added: Debug.PNG | |
2018-11-07 14:13 | izzysteve | Note Added: 49574 | |
2018-11-07 14:19 | izzysteve | File Added: csrf.png | |
2018-11-07 14:19 | izzysteve | Note Added: 49575 | |
2018-11-13 13:14 | DenisChenu | Note Added: 49628 | |
2018-11-13 13:33 | izzysteve | Note Added: 49629 | |
2019-01-10 16:45 |
|
Assigned To | => LouisGac |
2019-01-10 16:45 |
|
Status | new => closed |
2019-01-10 16:45 |
|
Resolution | open => no change required |
2021-08-20 22:21 | guest | Bug heat | 4 => 6 |