View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
13752 | Bug reports | User / Groups / Roles | public | 2018-06-09 01:16 | 2019-05-10 15:45 |
Reporter | John_K | Assigned To | c_schmitz | ||
Priority | none | Severity | minor | ||
Status | closed | Resolution | fixed | ||
Product Version | 3.9.x | ||||
Summary | 13752: LS390 Error- Create new user function Throws a 'Failed to Add User' error | ||||
Description | Installed LS390. When admin tries to create a new user, LS Throws a 'Failed to Add User' error msg. LS obviously does not send the PW email after this error. However, LS somehow manages to create the user, as evidenced by navigating back to Configuration -> Manage survey administrators.- I see the new user listed there. | ||||
Steps To Reproduce | 1)Login to LS390 as Admin | ||||
Additional Information | My limesurvey\application\config\config.php is set to 'debug'=>2. | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
Bug heat | 10 | ||||
Complete LimeSurvey version number (& build) | Version 3.9.0+180604 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Chrome, Edge, IE11 | ||||
Database type & version | MS SQL Server 2014 SP1(64bit) | ||||
Server OS (if known) | Windows Server 2012 r2(64bit) | ||||
Webserver software & version (if known) | Apache 2.4.33(64bit) | ||||
PHP Version | PHP 7.2.5(64bit) | ||||
Hi LS Bug Team, |
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Hi LS Bug Team, |
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Same for me: |
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forgot the LS Version: 3.12.1 |
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I cannot reproduce this issue. |
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Hi c_schmitz, |
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My issue is not exactly the same but maybe similar. I can create an user but the e-mail with password is not sent to the user. After upadating to the latest version I can change the password in edit mode. Emails are successfully sent to this user when sending to the group of users that contains the user. Invitation emails are also successfully sent (SMTP). LS 3.12.3+180627, Linux 2.6.32-48, PHP 7.1.10, Apache/2.2.22 (Debian), mysql |
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Hi elissa/LS team. |
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E-Mail functions are disabled on the demo. |
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The most common reason for this problem is if you didn't configure your email settings correctly. |
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Seems to be solved 3.13.2 |
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Date Modified | Username | Field | Change |
---|---|---|---|
2018-06-09 01:16 | John_K | New Issue | |
2018-06-19 20:31 | John_K | Note Added: 48234 | |
2018-06-19 22:26 | John_K | File Added: (LS312)FailedCreateNewUserBUT_LS+DBstillShowIt.PNG | |
2018-06-19 22:26 | John_K | Note Added: 48235 | |
2018-06-25 11:49 | efingdmi | Issue Monitored: efingdmi | |
2018-06-25 11:53 | efingdmi | Note Added: 48289 | |
2018-06-25 11:55 | efingdmi | Note Added: 48291 | |
2018-06-26 13:53 |
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Assigned To | => c_schmitz |
2018-06-26 13:53 |
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Status | new => assigned |
2018-06-26 19:21 | c_schmitz | Status | assigned => feedback |
2018-06-26 19:21 | c_schmitz | Note Added: 48309 | |
2018-06-27 21:18 | John_K | Note Added: 48350 | |
2018-06-27 21:18 | John_K | Status | feedback => assigned |
2018-06-27 22:46 | elissa | File Added: LSuserFail.jpg | |
2018-06-27 22:46 | elissa | Note Added: 48352 | |
2018-06-28 00:49 | John_K | Note Added: 48353 | |
2018-06-28 10:58 | c_schmitz | Note Added: 48355 | |
2018-06-28 11:00 | c_schmitz | Note Added: 48356 | |
2018-06-28 11:54 | c_schmitz | Status | assigned => feedback |
2018-07-13 07:20 | efingdmi | Note Added: 48505 | |
2019-05-10 15:45 | c_schmitz | Status | feedback => closed |
2019-05-10 15:45 | c_schmitz | Resolution | open => fixed |
2019-11-01 17:26 | c_schmitz | Category | User/User groups => User / Groups / Roles |
2021-08-02 17:20 | guest | Bug heat | 8 => 10 |