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IDProjectCategoryView StatusLast Update
13451Bug reportsSurvey editingpublic2018-03-09 13:42
Reportericeclimber81 Assigned Tomarkusfluer 
PrioritynoneSeverityminor 
Status closedResolutionunable to reproduce 
Summary13451: Saving a new mandatory question returns empty screen when setting HIDE TIP to ON.
Description

When adding a new question to a question group: Independent of the question type that is selected, when the question is set to mandatory (ON) and the display setting 'Hide tip' is also set to ON, a click on the 'Save' button will produce an empty screen. The URL shown looks like this, but nothing else shows up on the screen: .../index.php/admin/questions/sa/view/surveyid/433392/gid/36/qid/

Upon checking, the question is correctly saved, including question type and mandatory setting ON, but the 'Hide tip' setting is not saved and shown as 'Off'.

This bug occurs when adding a new question to a question group; I tried and replicated this error with several question types: single choice radio buttons, dropdown list; short free text.

Note: This error does NOT occur when the "Option 'other'" setting is also set to ON

Steps To Reproduce
  • Add question to existing question group
  • Enter 'Code' and 'Question' text
  • Select a question type, change 'Mandatory' setting to 'On'
  • Change 'Hide tip' setting to 'On' (under 'Display')
  • Click 'Save'
    --> Empty screen
  • Navigate back to survey overview: The question has been saved
  • Click to 'Edit' the newly created question: the 'Hide tip' setting shows to be OFF.
  • Change the 'Hide tip' setting to ON
  • Click 'Save'
  • Saved correctly
TagsNo tags attached.
Bug heat4
Complete LimeSurvey version number (& build)3.4.4 (180305)
I will donate to the project if issue is resolvedNo
BrowserChrome, Safari
Database type & versionmysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $
Server OS (if known)Linux dd6928 4.4.0-109-generic #132-Ubuntu SMP Tue Jan 9 19:52:39 UTC 2018 x86_64
Webserver software & version (if known)Apache
PHP Version7.0.25-nmm1

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Activities

markusfluer

markusfluer

2018-03-06 12:40

administrator   ~46918

Hello, I haven't been able to reproduce it, yet.
Can you check with debug enabled, if you have any errors in the console or on saving?

iceclimber81

iceclimber81

2018-03-06 14:12

reporter   ~46923

Oddly enough, I cannot reproduce it anymore myself, whether in debug mode or not (this morning I was able to reproduce it anytime). Sorry, seems to have been a false alarm.

markusfluer

markusfluer

2018-03-09 13:42

administrator   ~46969

We will close this for now, if it comes up again, please resubmit it.
Thank you for reporting!

Issue History

Date Modified Username Field Change
2018-03-06 10:16 iceclimber81 New Issue
2018-03-06 12:40 markusfluer Note Added: 46918
2018-03-06 12:44 markusfluer Assigned To => markusfluer
2018-03-06 12:44 markusfluer Status new => feedback
2018-03-06 14:12 iceclimber81 Note Added: 46923
2018-03-06 14:12 iceclimber81 Status feedback => assigned
2018-03-09 13:42 markusfluer Note Added: 46969
2018-03-09 13:42 markusfluer Status assigned => closed
2018-03-09 13:42 markusfluer Resolution open => unable to reproduce
2019-11-01 17:25 c_schmitz Category Survey design => Survey editing