View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
12441 | Bug reports | Survey taking | public | 2017-05-29 14:51 | 2018-01-24 17:34 |
Reporter | Heinrich | Assigned To | c_schmitz | ||
Priority | none | Severity | partial_block | ||
Status | closed | Resolution | unable to reproduce | ||
Product Version | 2.57.x | ||||
Summary | 12441: "Resume later" does not work - Error while sending QUERY packet | ||||
Description | Hi, when conducting a survey a click on "Resume later" leads the participant to a site where the participant can fill in some information to resume to the survey later on. However, after having typed in the necessary information a click on "Save now" leads to a situation where the page is loading for a couple of minutes and then brings up the message mentioned below. During the time where the webpage is loading the backend or any other survey are not accessible. I use PHP 7.0 which might be the cause for the error? Any other suggestions? Thank you. Kind regards PHP warning | ||||
Steps To Reproduce | Load any survey where participants are allowed to save their responses | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
Bug heat | 4 | ||||
Complete LimeSurvey version number (& build) | Version 2.57.1+161205 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | |||||
Database type & version | MySQL 5.6.34-79.1-log | ||||
Server OS (if known) | unknown | ||||
Webserver software & version (if known) | unknown | ||||
PHP Version | 7.0 | ||||
How many responses are in that survey? |
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Can you attach the debug output as .html file instead, please? Thank you! |
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Hi, thank you for your answer and I apologize for my late reply. There are only 3 - 5 responses in that survey. I've also tried it with more repsonses, the output is still the same. Right now I can't attach the debug output as an .html-file because we are currently running several surveys. Reproducing the above mentioned behavior would lead to a downtime of the server. However, we also do have several other PHP errors. For instance, copying one survey to reuse it produces a PHP error for all other surveys. After deleting the copied survey, the surveys run smoothley again. Also, when sending invitation or reminder e-mails I get a PHP error and no e-mail is sent out. Maybe everything is going to be fixed when upgrading to a new version of Limesurvey or when I downgrade from PHP 7 to PHP 5.6? |
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This is most likely a server miconfiguration. Nobody else is able to reproduce it so I will close it. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2017-05-29 14:51 | Heinrich | New Issue | |
2017-05-29 14:51 | Heinrich | File Added: Unbenannt.JPG | |
2017-06-14 15:53 | c_schmitz | Note Added: 43900 | |
2017-06-14 15:54 | c_schmitz | Assigned To | => c_schmitz |
2017-06-14 15:54 | c_schmitz | Status | new => feedback |
2017-06-14 15:54 | c_schmitz | Note Added: 43901 | |
2017-07-09 11:16 | Heinrich | Note Added: 44064 | |
2017-07-09 11:16 | Heinrich | Status | feedback => assigned |
2018-01-24 17:34 | c_schmitz | Status | assigned => closed |
2018-01-24 17:34 | c_schmitz | Resolution | open => unable to reproduce |
2018-01-24 17:34 | c_schmitz | Note Added: 46043 |