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This bug affects 1 person(s).
 10
IDProjectCategoryView StatusLast Update
11469Bug reportsAccessibilitypublic2016-08-25 16:05
Reportermot1 Assigned Tomarkusfluer 
PrioritynoneSeveritypartial_block 
Status closedResolutionfixed 
Fixed in Version2.50.x 
Summary11469: Front page not working
Description

Front page does not work, if debug is not set. Setting Debug 0 gives the error message, trying to debug with debug=2 makes the frontpage work fine.

Steps To Reproduce

switching debug level.

TagsNo tags attached.
Attached Files
debug 0.PNG (10,932 bytes)   
debug 0.PNG (10,932 bytes)   
debug 2.PNG (42,568 bytes)   
debug 2.PNG (42,568 bytes)   
access.log (680,382 bytes)
php.log (3,030 bytes)
Bug heat10
Complete LimeSurvey version number (& build)160715
I will donate to the project if issue is resolvedNo
BrowserOpera
Database type & versionMariaDB 10.1.14
Server OS (if known)Debian 8.5 jessie
Webserver software & version (if known)Apache 2.4.10-10+deb8u4
PHP VersionPHP 5.6.23-0+deb8u1

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Activities

ollehar

ollehar

2016-07-18 17:14

administrator   ~39964

Cannot reproduce.

mot1

mot1

2016-07-19 09:04

reporter   ~39966

I can reproduce it :) It's on a completely fresh install. Backend seems to work flawlessly with or without debug level set.

ollehar

ollehar

2016-07-19 09:57

administrator   ~39967

Please update to latest release and try again.

No one at the office can reproduce.

markusfluer

markusfluer

2016-07-19 10:51

administrator   ~39977

Maybe you can give us access to your phplogs, or even access to your system.
Please contact us through email (markus.fluer(at)limesurvey.org) for that.
We are happy to help you then.

mot1

mot1

2016-07-19 13:12

reporter   ~39987

As far as I can see in my logs, nothing pops up at all. With Debug 0 - my browser issues a GET, and nothing else happens. With Debug 2, after browser issues the GET, it receives responses, and starts getting the page. All the logs are empty other than that.

Unfortunately, I work for a municipality, why I cannot give you access to the system. You can, however, guide me if there is something specific you want me to look into.

The update to newest limesurvey still has this behaviour on our fresh install.

c_schmitz

c_schmitz

2016-07-19 13:50

administrator   ~39988

Hello,

I am sorry but nobody else is able to reproduce the issue and if we cannot reproduce we cannot fix it. It is certainly something specific to your system but we do not have time to play guessing games.

So if you cannot give us access to such a system or you somehow get more information on the error itself (proper PHP error log from the server) we will have to close the issue.

mot1

mot1

2016-07-19 14:31

reporter   ~39990

error.log is empty.

be advised, that php.log shows an error for a different issue that I will make a seperate ticket about (unable to delete question group).

LouisGac

LouisGac

2016-07-21 11:42

developer   ~40003

Last edited: 2016-07-21 11:42

ok this one should be fixed by this commit:
https://github.com/LimeSurvey/LimeSurvey/commit/97ed316718ef2ae2bcd3621702abaa9c595f0005

Issue History

Date Modified Username Field Change
2016-07-18 14:09 mot1 New Issue
2016-07-18 14:09 mot1 File Added: debug 0.PNG
2016-07-18 14:09 mot1 File Added: debug 2.PNG
2016-07-18 17:14 ollehar Note Added: 39964
2016-07-19 09:04 mot1 Note Added: 39966
2016-07-19 09:57 ollehar Note Added: 39967
2016-07-19 10:51 markusfluer Note Added: 39977
2016-07-19 11:47 c_schmitz Assigned To => markusfluer
2016-07-19 11:47 c_schmitz Status new => feedback
2016-07-19 13:12 mot1 Note Added: 39987
2016-07-19 13:12 mot1 Status feedback => assigned
2016-07-19 13:50 c_schmitz Note Added: 39988
2016-07-19 14:29 mot1 File Added: access.log
2016-07-19 14:29 mot1 File Added: php.log
2016-07-19 14:31 mot1 Note Added: 39990
2016-07-21 11:42 LouisGac Note Added: 40003
2016-07-21 11:42 LouisGac Note Edited: 40003
2016-08-25 16:05 c_schmitz Status assigned => closed
2016-08-25 16:05 c_schmitz Resolution open => fixed
2016-08-25 16:05 c_schmitz Fixed in Version => 2.50.x