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This bug affects 1 person(s).
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IDProjectCategoryView StatusLast Update
11026Bug reportsSurvey editingpublic2019-02-18 12:07
Reporterpmonstad Assigned To 
PrioritynormalSeverityfeature 
Status closedResolutionreopened 
Product Version2.50.x 
Summary11026: html editor is not present if I edit mail templates
Description

There is no html editor present when I want to edit email templates. Global settings has the inline html editor turned on. See screenshot.

TagsNo tags attached.
Attached Files
Bug heat10
Complete LimeSurvey version number (& build)160421
I will donate to the project if issue is resolvedNo
BrowserChrome
Database type & versionirrelevant
Server OS (if known)irrelevant
Webserver software & version (if known)irrelevant
PHP Versionirrelevant

Relationships

child of 11031 closedDenisChenu email HTML is set to No by default (change than 2.06 and first 2.50 system) 

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Activities

DenisChenu

DenisChenu

2016-04-24 18:14

developer   ~37739

Last edited: 2016-04-24 18:14

The survey email are set to HTML or not ?

Because if it set to No : then use textarea is done (and it's better).

I just test : on one of my survey : Use HTML to no : textarea, to Yes : HTML editor.

pmonstad

pmonstad

2016-04-24 19:38

updater   ~37742

Hm, I think I have asked for this once before, but cannot remember where to turn this setting to on. That said, perhaps there should be an option to either turn this on in the screen, or always present html here? How can the user know what LS codes to use in the text if the editor is not available? As an advanced user I can probably figure this out (??!!) but it is far from obvious when the editor shows plain text.

I'll search for the html mail config options. It has to be somewhere ;)

pmonstad

pmonstad

2016-04-24 19:42

updater   ~37743

Wow, no I don't understand. I cannot find how I got the editor to show without html editor. Now it exists. I'll report I I figure out what I did and what I did not.

DenisChenu

DenisChenu

2016-04-25 08:38

developer   ~37744

? You don't found the settings ?

If email is set to "no html" => No HTML editor is shown, else we completelky break HTML text.
If email is set to "html" => editor is shown according to user preferences.

If you want "quick Replacement" help without HTML editor : think it's need a new feature request.

DenisChenu

DenisChenu

2016-04-25 08:45

developer   ~37745

@pmonstad : Looking at this bug : seems to have something strange with HTML email .

Can you control : https://bugs.limesurvey.org/view.php?id=11031

And do some test with

  • 2.06 vs 2.50 compare
  • 2.06 lss export import in 2.50

If you have some times.

pmonstad

pmonstad

2016-04-25 09:05

updater   ~37747

Most of my existing surveys have the html editor available if I edit mail templates. One survey is missing the html editor.

Is there an option per survey to set html editor to on/off? I cannot figure out whi it is missing in only one of my surveys. Any suggestions?

pmonstad

pmonstad

2016-04-25 09:35

updater   ~37749

Thanks. This is not a bug, the setting was off in my survey. Anyway, I think there should be some information in the mail template screen telling that the html setting is off. A lot of users will probably not know why e.g. the Replacement fields are not possible to be picked in the editor. What about a info line on top of the screen, saying something like "HTML-editor has been turned off in this survey......."

It is not very obvious the settings are found under the Token tab.

c_schmitz

c_schmitz

2016-08-12 14:52

administrator   ~40273

Best solution: Give the ability to set HTML and/or text body at the same time.

New features needed:

  • Auto-conversion from HTML to text by button click inside the template.

  • On send-out give the option to switch between HTML and text emails on the fly.

DenisChenu

DenisChenu

2016-08-22 11:18

developer   ~40369

PS: phplist have the ability to show 2 part : the HTML part + txt part.
=> If txt is empty : HTML conversion to txt, and always send HTML+txt (i think actually we do this, but conversion is not the best)

pmonstad

pmonstad

2018-01-27 17:07

updater   ~46123

This one is still a problem, at least for new LS users. When a user edit a mail template several placeholders are in use, but there is no info about which one is available as the HTML editor with placeholder menu is not present. We live in 2018 and why not make the HTML editor the default one? Or at least make it possible to switch in the template view without trying to find if there are an option to turn on some features? Most users will probably send mails in HTML format these days anyway.

markusfluer

markusfluer

2018-02-02 17:14

administrator   ~46231

As far as I know, html editor is the default value.

DenisChenu

DenisChenu

2018-02-02 17:16

developer   ~46233

Feature : text editor need «replacement» menu

cdorin

cdorin

2019-02-18 12:07

reporter   ~50597

I will mark it as closed since it was a setting issue.

Issue History

Date Modified Username Field Change
2016-04-24 09:43 pmonstad New Issue
2016-04-24 09:43 pmonstad File Added: Skjermbilde 2016-04-24 kl. 09.41.36.png
2016-04-24 18:14 DenisChenu Note Added: 37739
2016-04-24 18:14 DenisChenu Note Edited: 37739
2016-04-24 19:38 pmonstad Note Added: 37742
2016-04-24 19:42 pmonstad Note Added: 37743
2016-04-25 08:38 DenisChenu Note Added: 37744
2016-04-25 08:44 DenisChenu Relationship added child of 11031
2016-04-25 08:45 DenisChenu Note Added: 37745
2016-04-25 09:05 pmonstad Note Added: 37747
2016-04-25 09:17 DenisChenu File Added: Capture du 2016-04-25 09-16-24.png
2016-04-25 09:35 pmonstad Note Added: 37749
2016-04-25 10:04 c_schmitz Assigned To => c_schmitz
2016-04-25 10:04 c_schmitz Status new => assigned
2016-05-17 14:38 c_schmitz Priority none => normal
2016-05-25 16:23 LouisGac Status assigned => closed
2016-05-25 16:23 LouisGac Resolution open => fixed
2016-05-26 00:35 c_schmitz Status closed => feedback
2016-05-26 00:35 c_schmitz Resolution fixed => reopened
2016-05-26 00:35 c_schmitz Status feedback => assigned
2016-06-07 16:57 LouisGac Severity minor => feature
2016-08-12 14:52 c_schmitz Note Added: 40273
2016-08-12 14:52 c_schmitz Assigned To c_schmitz =>
2016-08-12 14:52 c_schmitz Status assigned => new
2016-08-22 11:18 DenisChenu Note Added: 40369
2018-01-27 17:07 pmonstad Note Added: 46123
2018-02-02 17:14 markusfluer Note Added: 46231
2018-02-02 17:16 DenisChenu Note Added: 46233
2019-02-18 12:07 cdorin Status new => closed
2019-02-18 12:07 cdorin Note Added: 50597
2019-11-01 17:25 c_schmitz Category Survey design => Survey editing