Survey 184 en qid code answer sortorder assessment_value language scale_id cid qid cqid cfieldname method value scenario gid sid group_name group_order description language randomization_group grelevance qid parent_qid sid gid type title question preg help other mandatory question_order language scale_id same_default relevance <![CDATA[KPI1]]> Resolution of calls / requests within the agreed SLA / timeframe (enabling the BAs to meet their overall estimated resolution dates)

 

]]> <![CDATA[KP2]]> Regular and timeous feedback / communication.

- Projects and requests - minimum weekly feedback

- Incidents and urgent requests - daily or more frequent depending on the urgency

 

]]> <![CDATA[KPI3]]> Where possible, planning ahead and not leaving things to the last minute before going to Production

(Excluding incidents and urgent requests)

 

 

]]> <![CDATA[KPI1Comment2]]> <![CDATA[KPI1Comment4]]> <![CDATA[KPI2Comment2]]> <![CDATA[KPI2Comment4]]> <![CDATA[KPI3Comment2]]> <![CDATA[KPI3Comment4]]> <![CDATA[InitialQuestion]]> sid admin expires startdate adminemail anonymized faxto format savetimings template language additional_languages datestamp usecookie allowregister allowsave autonumber_start autoredirect allowprev printanswers ipaddr refurl publicstatistics publicgraphs listpublic htmlemail sendconfirmation tokenanswerspersistence assessments usecaptcha usetokens bounce_email attributedescriptions emailresponseto emailnotificationto tokenlength showxquestions showgroupinfo shownoanswer showqnumcode bouncetime bounceprocessing bounceaccounttype bounceaccounthost bounceaccountpass bounceaccountencryption bounceaccountuser showwelcome showprogress questionindex navigationdelay nokeyboard alloweditaftercompletion googleanalyticsstyle googleanalyticsapikey surveyls_survey_id surveyls_language surveyls_title surveyls_description surveyls_welcometext surveyls_endtext surveyls_url surveyls_urldescription surveyls_email_invite_subj surveyls_email_invite surveyls_email_remind_subj surveyls_email_remind surveyls_email_register_subj surveyls_email_register surveyls_email_confirm_subj surveyls_email_confirm surveyls_dateformat surveyls_attributecaptions email_admin_notification_subj email_admin_notification email_admin_responses_subj email_admin_responses surveyls_numberformat attachments This survey allows the BAM Business Analysts to rate the BAM Systems Analysts, according to defined KPIs. The rating takes place every second month.

]]> Welcome BAM Business Analyst.

Please rate your Systems Analysts colleague Teboho Phuroe fairly and honestly.

]]>
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