View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|17220||Bug reports||Survey editing||public||2021-03-31 14:56||2021-04-22 16:15|
|Summary||17220: Cannot attach PDF to email invitation (email template for surveys)|
|Description||This is for LS4.|
Cloned one 16854 is for LTS.
See notes there please.
When attaching PDF to email template, after saving the attached PDF file, the PDF disappears and it is not attached. (sending invitation to participate in a survey)
|Steps To Reproduce||1. Create a survey|
2. create a participant table
3. edit email template
4. add attachment
|Tags||No tags attached.|
|Complete LimeSurvey version number (& build)||4.4.13+210315|
|I will donate to the project if issue is resolved||No|
|Database & DB-Version||not relevant|
|Server OS (if known)|
|Webserver software & version (if known)|
|PHP Version||not relevant|
|Will apply the same fix for #17195 on this ticket as well.|
@Jmantysalo Following conversations from 16854, can you describe your issue?
We can;t seem to reproduce it in LS4
The patch for 16854 was already applied
> The patch for 16854 was already applied
In what version of LS4 that is applied?
> In what version of LS4 that is applied?
4.3.34 (build 210119)
Applied #17195 to LTS here.
|This ticket can be closed if @Jmantysalo confirms the 16854 is not reproducible on LS4|
|The bug seems to be still there in Version 4.4.16+210406. (Tested with email firstname.lastname@example.org, but that should not make any difference.)|
> The bug seems to be still there in Version 4.4.16+210406. (Tested with email email@example.com, but that should not make any difference.)
Can you describe the bug, just to make sure we are on the same page?
We have double checked and we couldn't reproduce it
OK. I deleted & re-created the database, deleted LS files, unzipped newest version and installed with default values. In first login I created a survey, clicked default question group & question, added participants table, activated, added user with email "firstname.lastname@example.org" (jm58660 is my account), added a zip-file to invitation email template, went to participants list, and clicked "sent email invitation" -icon.
And got a mail without attachment.
So I think I did everything as directly as I could, not changed anything from defaults.
Thanks for the description @ Jmantysalo
I understand the issue is that when the email is sent it doesn't contain the attachment.
Quick question: The zip file is attached on the template, before sending? Or that fails as well?
Can I ask you to include some screenshots of the email template as for us to make sure we are on the same page?
> The zip file is attached on the template, before sending? Or that fails as well?
File is attached, template seems to be fine. So, it fails in the sending phase.
OK, so then opened a new ticket.
This seems to be a different issue. Maybe related, but not part of the scope of this bug.
|2021-03-31 14:56||gabrieljenik||New Issue|
|2021-03-31 14:56||gabrieljenik||Status||new => assigned|
|2021-03-31 14:56||gabrieljenik||Assigned To||=> gabrieljenik|
|2021-03-31 14:56||gabrieljenik||Issue generated from: 16854|
|2021-03-31 14:56||gabrieljenik||Relationship added||related to 16854|
|2021-03-31 15:17||gabrieljenik||Note Added: 63750|
|2021-03-31 20:18||gabrieljenik||Note Added: 63767|
|2021-03-31 20:18||gabrieljenik||File Added: image.png|
|2021-04-01 07:36||Jmantysalo||Note Added: 63768|
|2021-04-05 20:00||gabrieljenik||Note Added: 63800|
|2021-04-05 20:17||gabrieljenik||Note Added: 63802|
|2021-04-05 20:18||gabrieljenik||Note Added: 63803|
|2021-04-06 11:19||Jmantysalo||Note Added: 63810|
|2021-04-06 16:52||gabrieljenik||Note Added: 63839|
|2021-04-09 11:54||Jmantysalo||Note Added: 63892|
|2021-04-09 14:47||gabrieljenik||Note Added: 63903|
|2021-04-12 09:24||Jmantysalo||Note Added: 63909|
|2021-04-12 14:20||gabrieljenik||Issue cloned: 17237|
|2021-04-12 14:20||gabrieljenik||Relationship added||related to 17237|
|2021-04-12 14:21||gabrieljenik||Note Added: 63915|
|2021-04-22 16:15||gabrieljenik||Status||assigned => resolved|
|2021-04-22 16:15||gabrieljenik||Resolution||open => fixed|