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IDProjectCategoryView StatusLast Update
17220Bug reportsSurvey editingpublic2021-04-22 16:15
Reportergabrieljenik Assigned Togabrieljenik  
PrioritynoneSeverityminor 
Status resolvedResolutionfixed 
Product Version4.4.13 
Target Version4.4.0-RC3 
Summary17220: Cannot attach PDF to email invitation (email template for surveys)
DescriptionThis is for LS4.
Cloned one 16854 is for LTS.
See notes there please.

When attaching PDF to email template, after saving the attached PDF file, the PDF disappears and it is not attached. (sending invitation to participate in a survey)
Steps To Reproduce1. Create a survey
2. create a participant table
3. edit email template
4. add attachment
5 save
TagsNo tags attached.
Complete LimeSurvey version number (& build) 4.4.13+210315
I will donate to the project if issue is resolvedNo
Browsernot relevant
Database & DB-Versionnot relevant
Server OS (if known)
Webserver software & version (if known)
PHP Versionnot relevant

Relationships

related to 16854 closedgabrieljenik Cannot attach PDF to email invitation (email template for surveys) 
related to 17237 resolvedgabrieljenik Zip attachments on email templates are not attached to the email 

Activities

gabrieljenik

gabrieljenik

2021-03-31 15:17

manager   ~63750

Will apply the same fix for #17195 on this ticket as well.
gabrieljenik

gabrieljenik

2021-03-31 20:18

manager   ~63767

@Jmantysalo Following conversations from 16854, can you describe your issue?
We can;t seem to reproduce it in LS4

The patch for 16854 was already applied
image.png (39,996 bytes)   
image.png (39,996 bytes)   
Jmantysalo

Jmantysalo

2021-04-01 07:36

reporter   ~63768

> The patch for 16854 was already applied

In what version of LS4 that is applied?
gabrieljenik

gabrieljenik

2021-04-05 20:00

manager   ~63800

> In what version of LS4 that is applied?

4.3.34 (build 210119)
gabrieljenik

gabrieljenik

2021-04-05 20:17

manager   ~63802

Applied #17195 to LTS here.
https://bugs.limesurvey.org/view.php?id=17195#c63801
gabrieljenik

gabrieljenik

2021-04-05 20:18

manager   ~63803

This ticket can be closed if @Jmantysalo confirms the 16854 is not reproducible on LS4
Jmantysalo

Jmantysalo

2021-04-06 11:19

reporter   ~63810

The bug seems to be still there in Version 4.4.16+210406. (Tested with email my-account-name@localhost.localdomain, but that should not make any difference.)
gabrieljenik

gabrieljenik

2021-04-06 16:52

manager   ~63839

> The bug seems to be still there in Version 4.4.16+210406. (Tested with email my-account-name@localhost.localdomain, but that should not make any difference.)

Can you describe the bug, just to make sure we are on the same page?
We have double checked and we couldn't reproduce it
Jmantysalo

Jmantysalo

2021-04-09 11:54

reporter   ~63892

OK. I deleted & re-created the database, deleted LS files, unzipped newest version and installed with default values. In first login I created a survey, clicked default question group & question, added participants table, activated, added user with email "jm58660@localhost.localdomain" (jm58660 is my account), added a zip-file to invitation email template, went to participants list, and clicked "sent email invitation" -icon.

And got a mail without attachment.

So I think I did everything as directly as I could, not changed anything from defaults.
gabrieljenik

gabrieljenik

2021-04-09 14:47

manager   ~63903

Thanks for the description @ Jmantysalo
I understand the issue is that when the email is sent it doesn't contain the attachment.

Quick question: The zip file is attached on the template, before sending? Or that fails as well?
Can I ask you to include some screenshots of the email template as for us to make sure we are on the same page?

Thanks
Jmantysalo

Jmantysalo

2021-04-12 09:24

reporter   ~63909

> The zip file is attached on the template, before sending? Or that fails as well?

File is attached, template seems to be fine. So, it fails in the sending phase.
gabrieljenik

gabrieljenik

2021-04-12 14:21

manager   ~63915

OK, so then opened a new ticket.
https://bugs.limesurvey.org/view.php?id=17237

This seems to be a different issue. Maybe related, but not part of the scope of this bug.

Issue History

Date Modified Username Field Change
2021-03-31 14:56 gabrieljenik New Issue
2021-03-31 14:56 gabrieljenik Status new => assigned
2021-03-31 14:56 gabrieljenik Assigned To => gabrieljenik
2021-03-31 14:56 gabrieljenik Issue generated from: 16854
2021-03-31 14:56 gabrieljenik Relationship added related to 16854
2021-03-31 15:17 gabrieljenik Note Added: 63750
2021-03-31 20:18 gabrieljenik Note Added: 63767
2021-03-31 20:18 gabrieljenik File Added: image.png
2021-04-01 07:36 Jmantysalo Note Added: 63768
2021-04-05 20:00 gabrieljenik Note Added: 63800
2021-04-05 20:17 gabrieljenik Note Added: 63802
2021-04-05 20:18 gabrieljenik Note Added: 63803
2021-04-06 11:19 Jmantysalo Note Added: 63810
2021-04-06 16:52 gabrieljenik Note Added: 63839
2021-04-09 11:54 Jmantysalo Note Added: 63892
2021-04-09 14:47 gabrieljenik Note Added: 63903
2021-04-12 09:24 Jmantysalo Note Added: 63909
2021-04-12 14:20 gabrieljenik Issue cloned: 17237
2021-04-12 14:20 gabrieljenik Relationship added related to 17237
2021-04-12 14:21 gabrieljenik Note Added: 63915
2021-04-22 16:15 gabrieljenik Status assigned => resolved
2021-04-22 16:15 gabrieljenik Resolution open => fixed