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IDProjectCategoryView StatusLast Update
17061Bug reportsMenu systempublic2021-02-17 00:11
Reporterbbraeuer Assigned Toc_schmitz  
PriorityhighSeveritypartial_block 
Status closedResolutionfixed 
Product Version4.4.1 
Summary17061: Themes editor cannot be opened
DescriptionHi,

I try to access the themes editor from the tile on the start screen menu or via Configuration -> Themes.
The result is an error 500 mistake.

The rest of the sites are reachable like usable.

Kind regards
Benny
Additional Information500: Interner Serverfehler
ThemeOptionsController cannot find the requested view "./installedthemelist".
Ein interner Fehler ist aufgetreten, während der Webserver Ihre Anfrage bearbeitet hat.

Bitte kontaktieren Sie LimeSurvey Admin, um dieses Problem zu melden.
TagsNo tags attached.
Complete LimeSurvey version number (& build)4.4.1+210201
I will donate to the project if issue is resolvedNo
Browser
Database & DB-Versionmysql 5.6.50-log
Server OS (if known)
Webserver software & version (if known)
PHP Version 7.2.24-0ubuntu0.18.04.7

Relationships

has duplicate 17102 closedc_schmitz (4.4.8) installedthemes.php deleted by Comfort Update 

Activities

bbraeuer

bbraeuer

2021-02-05 14:53

reporter  

cdorin

cdorin

2021-02-06 15:13

manager   ~61963

Weird, cannot reproduce it.

Which kind of theme you try to open? Is it an extended theme or a core one? Can you share it with us if possible?

How did you update/upgrade?
bbraeuer

bbraeuer

2021-02-06 15:33

reporter   ~61964

Last edited: 2021-02-06 16:03

Hi,

It's the whole editor that cannot be accessed, not just a single theme. I cannot get to the editor / the selection of themes at all. :/

I do updates via Comfort Update.

Kind regards
Benny
bbraeuer

bbraeuer

2021-02-06 15:39

reporter   ~61965

Last edited: 2021-02-06 16:03

Addition: the link https://mysurvey.server.com/index.php/themeOptions leads to the result in the screenshot
cdorin

cdorin

2021-02-06 16:03

manager   ~61966

Last edited: 2021-02-06 16:03

Got it - marked it as confirmed.
To be fixed
bbraeuer

bbraeuer

2021-02-09 13:09

reporter   ~62070

Hi, just installed 4.4.4 via Comfort Update ... the problem is still there!

Kind regards
Benny
cdorin

cdorin

2021-02-09 13:17

manager   ~62071

Hey Benny , thx for update. We're on it
eddylackmann

eddylackmann

2021-02-10 19:07

administrator   ~62133

Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=31039
annaf

annaf

2021-02-11 13:34

reporter   ~62159

The solution that proposed by eddylackmann resolved this issue.
Thank you!
bbraeuer

bbraeuer

2021-02-14 17:37

reporter   ~62235

Hi,

I am sorry that I have to bother you again, but I just updated to 4.4.7 via comfort update and at least for me the issue is still there. :(

kind regards
Benny
bbraeuer

bbraeuer

2021-02-15 12:17

reporter   ~62240

Hi again,

I have checked the changes and would like you to know that there is no application/views/themeOptions/installedthemes.php file.

It seems that this (new) file was not delivered with the comfort update. I have no rights to add this file directly at the moment, so I cannot check it at the moment.

Kind regards
Benny
bbraeuer

bbraeuer

2021-02-15 13:14

reporter   ~62241

Ok, after adding application/views/themeOptions/installedthemes.php manually with the current github content I was able to access the editor again. :-)

So the problem is solved, but seems the Comfort Update needs to be adjusted.

Kind regards
Benny
c_schmitz

c_schmitz

2021-02-15 19:57

administrator   ~62265

Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=31095
c_schmitz

c_schmitz

2021-02-15 19:58

administrator   ~62266

This was indeed a bug in the ComfortUpdate server and now has been fixed. Now the file will be delivered properly.
c_schmitz

c_schmitz

2021-02-16 17:47

administrator   ~62295

Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=31104

Related Changesets

LimeSurvey: master be04b616

2021-02-08 13:46:36

eddylackmann

Details Diff
Fixed issue 17061: Themes editor cannot be opened after Comfort Update Affected Issues
17061
mod - application/views/themeOptions/installedthemelist.php Diff File

LimeSurvey: master 1bb80f09

2021-02-10 19:06:45

eddylackmann

Details Diff
Fixed issue 17061: Themes editor cannot be opened Affected Issues
17061
mod - application/views/themeOptions/index.php Diff File
add - application/views/themeOptions/installedthemes.php Diff File

LimeSurvey: master 8073e27f

2021-02-15 19:57:46

c_schmitz

Details Diff
Fixed issue 17061: Themes editor cannot be opened
Dev This reverts commit 1bb80f093b3c11ab4066ad67214f13a78ad71b98.
Affected Issues
17061
mod - application/views/themeOptions/index.php Diff File
rm - application/views/themeOptions/installedthemes.php Diff File

LimeSurvey: master bb02d30a

2021-02-16 17:46:52

c_schmitz

Details Diff
Fixed issue 17061: Themes editor cannot be opened
Dev Force a change in file to it gets delivered on ComfortUpdate
Affected Issues
17061
mod - application/views/themeOptions/installedthemelist.php Diff File

Issue History

Date Modified Username Field Change
2021-02-05 14:53 bbraeuer New Issue
2021-02-05 14:53 bbraeuer File Added: Bildschirmfoto 2021-02-05 um 14.46.24.png
2021-02-06 15:13 cdorin Note Added: 61963
2021-02-06 15:13 cdorin Status new => feedback
2021-02-06 15:13 cdorin Description Updated View Revisions
2021-02-06 15:13 cdorin Additional Information Updated View Revisions
2021-02-06 15:33 bbraeuer Note Added: 61964
2021-02-06 15:33 bbraeuer Status feedback => new
2021-02-06 15:39 bbraeuer Note Added: 61965
2021-02-06 16:03 cdorin Note Added: 61966
2021-02-06 16:03 cdorin Priority none => high
2021-02-06 16:03 cdorin Status new => confirmed
2021-02-08 13:52 lime_release_bot Status confirmed => closed
2021-02-08 13:52 lime_release_bot Resolution open => fixed
2021-02-08 14:04 eddylackmann Changeset attached => LimeSurvey master be04b616
2021-02-08 14:04 eddylackmann Assigned To => eddylackmann
2021-02-08 14:09 eddylackmann Status closed => confirmed
2021-02-09 13:09 bbraeuer Note Added: 62070
2021-02-09 13:17 cdorin Note Added: 62071
2021-02-10 19:07 eddylackmann Changeset attached => LimeSurvey master 1bb80f09
2021-02-10 19:07 eddylackmann Note Added: 62133
2021-02-11 13:34 annaf Note Added: 62159
2021-02-14 17:37 bbraeuer Note Added: 62235
2021-02-15 12:17 bbraeuer Note Added: 62240
2021-02-15 13:14 bbraeuer Note Added: 62241
2021-02-15 19:57 c_schmitz Changeset attached => LimeSurvey master 8073e27f
2021-02-15 19:57 c_schmitz Note Added: 62265
2021-02-15 19:57 c_schmitz Assigned To eddylackmann => c_schmitz
2021-02-15 19:58 c_schmitz Status confirmed => resolved
2021-02-15 19:58 c_schmitz Note Added: 62266
2021-02-15 19:59 c_schmitz Status resolved => closed
2021-02-16 17:47 c_schmitz Changeset attached => LimeSurvey master bb02d30a
2021-02-16 17:47 c_schmitz Note Added: 62295
2021-02-17 00:11 c_schmitz Relationship added has duplicate 17102