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This bug affects 1 person(s).
 18
IDProjectCategoryView StatusLast Update
17061Bug reportsMenu systempublic2021-02-17 00:11
Reporterbbraeuer Assigned Toc_schmitz  
PriorityhighSeveritypartial_block 
Status closedResolutionfixed 
Product Version4.4.1 
Summary17061: Themes editor cannot be opened
Description

Hi,

I try to access the themes editor from the tile on the start screen menu or via Configuration -> Themes.
The result is an error 500 mistake.

The rest of the sites are reachable like usable.

Kind regards
Benny

Additional Information

500: Interner Serverfehler
ThemeOptionsController cannot find the requested view "./installedthemelist".
Ein interner Fehler ist aufgetreten, während der Webserver Ihre Anfrage bearbeitet hat.

Bitte kontaktieren Sie LimeSurvey Admin, um dieses Problem zu melden.

TagsNo tags attached.
Attached Files
Bug heat18
Complete LimeSurvey version number (& build)4.4.1+210201
I will donate to the project if issue is resolvedNo
Browser
Database type & versionmysql 5.6.50-log
Server OS (if known)
Webserver software & version (if known)
PHP Version 7.2.24-0ubuntu0.18.04.7

Relationships

has duplicate 17102 closedc_schmitz (4.4.8) installedthemes.php deleted by Comfort Update 

Activities

cdorin

cdorin

2021-02-06 15:13

reporter   ~61963

Weird, cannot reproduce it.

Which kind of theme you try to open? Is it an extended theme or a core one? Can you share it with us if possible?

How did you update/upgrade?

bbraeuer

bbraeuer

2021-02-06 15:33

reporter   ~61964

Last edited: 2021-02-06 16:03

Hi,

It's the whole editor that cannot be accessed, not just a single theme. I cannot get to the editor / the selection of themes at all. :/

I do updates via Comfort Update.

Kind regards
Benny

bbraeuer

bbraeuer

2021-02-06 15:39

reporter   ~61965

Last edited: 2021-02-06 16:03

Addition: the link https://mysurvey.server.com/index.php/themeOptions leads to the result in the screenshot

cdorin

cdorin

2021-02-06 16:03

reporter   ~61966

Last edited: 2021-02-06 16:03

Got it - marked it as confirmed.
To be fixed

bbraeuer

bbraeuer

2021-02-09 13:09

reporter   ~62070

Hi, just installed 4.4.4 via Comfort Update ... the problem is still there!

Kind regards
Benny

cdorin

cdorin

2021-02-09 13:17

reporter   ~62071

Hey Benny , thx for update. We're on it

LimeBot

LimeBot

2021-02-10 19:07

administrator   ~62133

Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=31039

annaf

annaf

2021-02-11 13:34

reporter   ~62159

The solution that proposed by eddylackmann resolved this issue.
Thank you!

bbraeuer

bbraeuer

2021-02-14 17:37

reporter   ~62235

Hi,

I am sorry that I have to bother you again, but I just updated to 4.4.7 via comfort update and at least for me the issue is still there. :(

kind regards
Benny

bbraeuer

bbraeuer

2021-02-15 12:17

reporter   ~62240

Hi again,

I have checked the changes and would like you to know that there is no application/views/themeOptions/installedthemes.php file.

It seems that this (new) file was not delivered with the comfort update. I have no rights to add this file directly at the moment, so I cannot check it at the moment.

Kind regards
Benny

bbraeuer

bbraeuer

2021-02-15 13:14

reporter   ~62241

Ok, after adding application/views/themeOptions/installedthemes.php manually with the current github content I was able to access the editor again. :-)

So the problem is solved, but seems the Comfort Update needs to be adjusted.

Kind regards
Benny

c_schmitz

c_schmitz

2021-02-15 19:57

administrator   ~62265

Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=31095

c_schmitz

c_schmitz

2021-02-15 19:58

administrator   ~62266

This was indeed a bug in the ComfortUpdate server and now has been fixed. Now the file will be delivered properly.

c_schmitz

c_schmitz

2021-02-16 17:47

administrator   ~62295

Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=31104

Related Changesets

LimeSurvey: master be04b616

2021-02-08 13:46:36

LimeBot

Details Diff
Fixed issue 17061: Themes editor cannot be opened after Comfort Update Affected Issues
17061
mod - application/views/themeOptions/installedthemelist.php Diff File

LimeSurvey: master 1bb80f09

2021-02-10 19:06:45

LimeBot

Details Diff
Fixed issue 17061: Themes editor cannot be opened Affected Issues
17061
mod - application/views/themeOptions/index.php Diff File
add - application/views/themeOptions/installedthemes.php Diff File

LimeSurvey: master 8073e27f

2021-02-15 19:57:46

c_schmitz

Details Diff
Fixed issue 17061: Themes editor cannot be opened
Dev This reverts commit 1bb80f093b3c11ab4066ad67214f13a78ad71b98.
Affected Issues
17061
mod - application/views/themeOptions/index.php Diff File
rm - application/views/themeOptions/installedthemes.php Diff File

LimeSurvey: master bb02d30a

2021-02-16 17:46:52

c_schmitz

Details Diff
Fixed issue 17061: Themes editor cannot be opened
Dev Force a change in file to it gets delivered on ComfortUpdate
Affected Issues
17061
mod - application/views/themeOptions/installedthemelist.php Diff File

Issue History

Date Modified Username Field Change
2021-02-05 14:53 bbraeuer New Issue
2021-02-05 14:53 bbraeuer File Added: Bildschirmfoto 2021-02-05 um 14.46.24.png
2021-02-06 15:13 cdorin Note Added: 61963
2021-02-06 15:13 cdorin Status new => feedback
2021-02-06 15:13 cdorin Description Updated
2021-02-06 15:13 cdorin Additional Information Updated
2021-02-06 15:33 bbraeuer Note Added: 61964
2021-02-06 15:33 bbraeuer Status feedback => new
2021-02-06 15:39 bbraeuer Note Added: 61965
2021-02-06 16:03 cdorin Note Added: 61966
2021-02-06 16:03 cdorin Priority none => high
2021-02-06 16:03 cdorin Status new => confirmed
2021-02-06 16:03 cdorin Sync to Zoho Project => |Yes|
2021-02-08 13:52 lime_release_bot Sync to Zoho Project Yes => |Yes|
2021-02-08 13:52 lime_release_bot Status confirmed => closed
2021-02-08 13:52 lime_release_bot Resolution open => fixed
2021-02-08 14:04 LimeBot Changeset attached => LimeSurvey master be04b616
2021-02-08 14:04 LimeBot Assigned To => LimeBot
2021-02-08 14:09 LimeBot Status closed => confirmed
2021-02-09 13:09 bbraeuer Note Added: 62070
2021-02-09 13:17 cdorin Note Added: 62071
2021-02-10 19:07 LimeBot Changeset attached => LimeSurvey master 1bb80f09
2021-02-10 19:07 LimeBot Note Added: 62133
2021-02-11 13:34 annaf Note Added: 62159
2021-02-14 17:37 bbraeuer Note Added: 62235
2021-02-15 12:17 bbraeuer Note Added: 62240
2021-02-15 13:14 bbraeuer Note Added: 62241
2021-02-15 19:57 c_schmitz Changeset attached => LimeSurvey master 8073e27f
2021-02-15 19:57 c_schmitz Note Added: 62265
2021-02-15 19:57 c_schmitz Assigned To LimeBot => c_schmitz
2021-02-15 19:58 c_schmitz Status confirmed => resolved
2021-02-15 19:58 c_schmitz Note Added: 62266
2021-02-15 19:59 c_schmitz Status resolved => closed
2021-02-16 17:47 c_schmitz Changeset attached => LimeSurvey master bb02d30a
2021-02-16 17:47 c_schmitz Note Added: 62295
2021-02-17 00:11 c_schmitz Relationship added has duplicate 17102