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| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 16961 | Bug reports | Data Entry (non public) | public | 2021-01-08 16:58 | 2021-03-18 21:26 |
| Reporter | maestro1315 | Assigned To | gabrieljenik | ||
| Priority | normal | Severity | minor | ||
| Status | closed | Resolution | duplicate | ||
| Product Version | 4.4.0-RC2 | ||||
| Summary | 16961: Numerical input disappearing after entering in numerical input fields | ||||
| Description | Reported from one of our users: When entering numbers in the numerical input fields where the numbers appear to the far right (never happens with the fields aligned to the left), the numbers disappear instantaneously. Sometimes the same number must be typed in 4-5 times before it will "stick" for lack of a better word. I've tried multiple browsers and computers. This has been occurring for about 5 months. It's random, but when it happens, it happens a lot. Is this a known issue? Any ideas on how to resolve this issue? | ||||
| Steps To Reproduce | The issue occurs randomly. I thought about making a video of it, but I can't predict when it will occur. I just created two test survey responses but was unable to recreate the problem. | ||||
| Additional Information | Database hosted by LimeSurvey. | ||||
| Tags | No tags attached. | ||||
| Bug heat | 10 | ||||
| Complete LimeSurvey version number (& build) | 3.25.1 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | Safari, Chrome, Firefox | ||||
| Database type & version | MS SQL | ||||
| Server OS (if known) | |||||
| Webserver software & version (if known) | |||||
| PHP Version | 7.4 | ||||
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In theme option : i think you can disable the javascript
Test with No and only for expression |
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In Theme options, I don't see anything referring to javascript or numeric value. |
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Then : test with vanilla |
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I'm using a customized theme option that removed the "exit and clear survey" button from my surveys because users were mistakenly clicking on it. So I'm unable to change my theme option. The issue occurs for multiple users, including me. We've tried the following which haven't resolved the issue: logging out, logging back in; restarting browser and computer; clearing all browsing data including cookies and cache; using multiple browsers and computers, ensuring browser is up-to-date; using incognito window. |
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? Why ? Extended Theme options are the same than base theme option. And maybe this was fixed in the new theme. If you «just» need to remove exit and clear survey : it's easy to do it again … |
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Can't really reproduce it. Could you please send us the survey within which you observe this behaviour? i tried with multiple numerical and numerical input. |
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Yes, it has been observed in the following two surveys, in the numerical input fields. For example, in the first question group (Part 1 - Initial OB Visit) - Age, Education, Zip Code Weight, Height, and Gravidity fields. (I observed this last Wednesday in the Sample survey below). |
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I also have had this error several times.
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Additional info: seems to be the same bug as https://bugs.limesurvey.org/view.php?id=14777 |
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Changed the Product version since we already have a bug report for LS3. |
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Closing because this is a duplicate. Please refer to 14777 |
