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View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
15950 | Bug reports | File manager | public | 2020-03-05 00:56 | 2020-12-28 18:07 |
Reporter | drrcraig | Assigned To | cdorin | ||
Priority | none | Severity | partial_block | ||
Status | closed | Resolution | reopened | ||
Product Version | 4.1.8 | ||||
Summary | 15950: Unable to access file manager in V4 or insert images | ||||
Description | I have a fresh install (same thing happened with a fresh install of V4.1.7) of V4.1.8 on a Windows 2016 IIS server v10 - PHP 7.2.7, MySQL ver 8.0.13 When I go to Configuration>File Manager I get "An error has occured and the file list could not be loaded: Error: You don't have permission to this folder" (see screen shot) I have read/write to the Application>config, Upload, & Temp folders Likely related when I to add an image I get a pop-up [objecdt Object} (see screen shot). I've replicated this in Safari, Chrome, Firefox, & Brave on PC and Mac I have used lime survey since v1 and have 3.21.2 running on the same box - no issues. | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
Bug heat | 8 | ||||
Complete LimeSurvey version number (& build) | 4.4.0 RC1 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | |||||
Database type & version | MySQL 8.0.13 | ||||
Server OS (if known) | Windows 2016 iis10 | ||||
Webserver software & version (if known) | |||||
PHP Version | 7.2.7 | ||||
Please update to the latest version and try again. Thank you. |
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I am able to add images to the question and it saves. I am not able to work with the file manager/server - when I click on it I get nothing just the help message. I am also not able to access the file manger under settings - I get a permissions error. Thank you for working on this. |
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Spoke too quickly. I tried it with a new survey and back to the object issue With the new survey, I can see some items in the file list but none are clickable. |
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We'll probably revert to LS3 file manager and ckeditor soon. Then these bugs will be solved. |
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That would be great. Please keep me updated. We use Limesurvey as a part of our Undergraduate Psychology Research program (we collected almost 2000 responses just this past spring). I have not switched over to 4 because of these issues but really want to. That might also be related to the bug I filed on setting up new users with passwords (I get a permissions error when I do that as well). Thank you, Ron |
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I've upgraded to Version 4.3.10+200812 and it is still an issue |
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We've applied the revert in the development branch. We hope we'll release 4.4 before September, with these changes. |
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@ollehar: sorry for highjacking this thread: any news on when 4.4 will be available? |
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The CKEditor and File Manager go together (we did some tests and couldn t release them separately) |
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4.4.0 RC1 is released. Can you please check if the issues have been solved? |
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Seems solved after some quick testing in 4.4.0 RC1 |
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Unfortunately, after the update, I am not able to add or access any of the editing tools (including adding an image/file) in a question. The File Manager is gone from the Settings list. In a survey, under Survey Resources I can see and work with the file manager there. I have an image of the questions but in essence, there are no options to do anything with the text (bold/italic... or add images) the bar is gone. |
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Here is what I now see |
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@drrcraig - check global settings and make sure the inline editor is preselected and let us know if that solved the issue (check also the HTML editor settings from your account profile) |
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That was it. It was on before the update. I was able to upload an image |
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Perfect - thanks for update! |
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Date Modified | Username | Field | Change |
---|---|---|---|
2020-03-05 00:56 | drrcraig | New Issue | |
2020-03-05 00:56 | drrcraig | File Added: 89B22B63-0B12-47CF-AD3D-802CD3442830.png | |
2020-03-05 00:56 | drrcraig | File Added: 25FABF92-8865-4BAD-9532-07CA23E148C5.png | |
2020-05-11 10:47 | ollehar | Category | Plugins => File manager |
2020-05-11 11:29 | ollehar | Note Added: 57675 | |
2020-05-11 11:29 | ollehar | Status | new => feedback |
2020-05-11 17:14 | drrcraig | Note Added: 57685 | |
2020-05-11 17:14 | drrcraig | File Added: Screen Shot 2020-05-11 at 11.12.17 AM.png | |
2020-05-11 17:14 | drrcraig | Status | feedback => new |
2020-05-11 17:29 | drrcraig | Note Added: 57687 | |
2020-05-11 17:29 | drrcraig | File Added: Screen Shot 2020-05-11 at 11.27.54 AM.png | |
2020-05-11 17:29 | drrcraig | File Added: Screen Shot 2020-05-11 at 11.27.03 AM.png | |
2020-05-11 17:34 | ollehar | Note Added: 57688 | |
2020-05-11 17:46 | drrcraig | Note Added: 57690 | |
2020-05-11 17:46 | drrcraig | File Added: Screen Shot 2020-05-11 at 10.52.43 AM.png | |
2020-08-17 17:31 | drrcraig | Note Added: 59488 | |
2020-08-17 17:31 | drrcraig | File Added: Screen Shot 2020-08-17 at 11.31.11 AM.png | |
2020-08-17 17:32 | ollehar | Note Added: 59489 | |
2020-08-26 09:54 | Dietrich Streifert | Note Added: 59616 | |
2020-08-26 10:11 | cdorin | Note Added: 59617 | |
2020-08-26 15:09 | cdorin | Status | new => acknowledged |
2020-12-23 11:19 | cdorin | Note Added: 61074 | |
2020-12-23 11:19 | cdorin | Status | acknowledged => feedback |
2020-12-28 12:25 | cdorin | Assigned To | => cdorin |
2020-12-28 12:25 | cdorin | Status | feedback => closed |
2020-12-28 12:25 | cdorin | Resolution | open => fixed |
2020-12-28 12:25 | cdorin | Note Added: 61206 | |
2020-12-28 14:49 | drrcraig | Status | closed => feedback |
2020-12-28 14:49 | drrcraig | Resolution | fixed => reopened |
2020-12-28 14:49 | drrcraig | Complete LimeSurvey version number (& build) | 4.1.8.2000302 => 4.4.0 RC1 |
2020-12-28 14:49 | drrcraig | Note Added: 61227 | |
2020-12-28 14:50 | drrcraig | Note Added: 61228 | |
2020-12-28 14:50 | drrcraig | File Added: Unknown.png | |
2020-12-28 14:50 | drrcraig | Status | feedback => assigned |
2020-12-28 15:04 | cdorin | Note Added: 61230 | |
2020-12-28 15:04 | cdorin | Assigned To | cdorin => |
2020-12-28 15:04 | cdorin | Status | assigned => feedback |
2020-12-28 16:27 | drrcraig | Note Added: 61241 | |
2020-12-28 16:27 | drrcraig | Status | feedback => new |
2020-12-28 18:07 | cdorin | Assigned To | => cdorin |
2020-12-28 18:07 | cdorin | Status | new => closed |
2020-12-28 18:07 | cdorin | Note Added: 61243 |