View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
09411 | Bug reports | Import/Export | public | 2014-12-16 06:08 | 2014-12-29 23:38 |
Reporter | ttenbergen | Assigned To | c_schmitz | ||
Priority | normal | Severity | minor | ||
Status | closed | Resolution | unable to reproduce | ||
Product Version | 2.05+ | ||||
Summary | 09411: Imported Participants from previous version's export, now can't see any participants | ||||
Description | I have a version 2.00+B131107 install of LimeSurvey. We have been unable to upgrade that one, so I set up a new instance, 2.05+B141210. | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
Bug heat | 8 | ||||
Complete LimeSurvey version number (& build) | 2.05+ Build141210 | ||||
I will donate to the project if issue is resolved | Yes | ||||
Browser | Firefox; seems fine in IE | ||||
Database type & version | MySQL 5.6.16-cll-lve | ||||
Server OS (if known) | not sure... my host uses directadmin, don't know how to find OS | ||||
Webserver software & version (if known) | Apache 2.4.10 | ||||
PHP Version | 5.4 | ||||
Just tried to share participants in IE and it started to hide the list on me as well. |
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Just reviewed list again in IE, and the import of the attributes appears to have failed, they are not on the list. |
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Anyone any thoughts? I would love to move to the new version but can't if people can't see the participant list. |
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Well, then. This was somehow related to the import file or the attribute options. I messed around with both for a while. Had deleted all participants already and still the panel buttons were not visible. When I deleted about half the atributes suddently the buttons showed back up. Two possible things: Not looking into any further because problem is solved at my instance, but a bug likely persists. |
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The .csv export file could be useful to try to reproduce the error. |
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ttenberg, or it is just a memory problem. Did you try raising your memory_limit variable in your PHP configuration? |
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re. Memory: I have LimeSurvey installed in a hosted environment, under Installatron. I don't have access to the php memory settings. The whole reason I am trying to import this into a new instance is because the old one has not been updating for months, possibly in part due to memory. Initially it would just break if I did a plain upgrade under installatron; could not load LimeSurvey after upgrade. So, I did a clean install and tried to restore the data into that. It tried to run and then stalled out. Saw somewhere online that it would likely be a memory issue. Asked our host to do something about it, but he wanted specifics I don't know (like how much memory I would need) so I gave up and decided to do a new instance instead. |
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RE .csv file |
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Alternative to not allowing commas the export could do string delimiters... as of Version 2.05+ Build 141210 it doesn't. |
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Memory limitation errors are beyond our control as PHP does not properly catch it. So, basically you cannot help us get more information because you did not really install anything yourself and it is running on some environment you cannot control. If you need more help please consider to contact one of the LimeSurvey Partners http://www.limesurvey.com , they may be able to help you with your specific problem for a fee. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2014-12-16 06:08 | ttenbergen | New Issue | |
2014-12-16 06:08 | ttenbergen | File Added: LS_no_participant_ui.png | |
2014-12-16 06:17 | ttenbergen | Note Added: 31260 | |
2014-12-16 06:19 | ttenbergen | Note Added: 31261 | |
2014-12-22 19:36 | ttenbergen | Note Added: 31336 | |
2014-12-28 23:00 | ttenbergen | Note Added: 31360 | |
2014-12-29 00:48 | aesteban | Note Added: 31363 | |
2014-12-29 01:49 | aesteban | Issue Monitored: aesteban | |
2014-12-29 16:08 | c_schmitz | Note Added: 31381 | |
2014-12-29 17:19 | ttenbergen | File Added: participant for bugtrack.csv | |
2014-12-29 17:25 | ttenbergen | Note Added: 31384 | |
2014-12-29 17:30 | ttenbergen | Note Added: 31385 | |
2014-12-29 17:36 | ttenbergen | Note Added: 31386 | |
2014-12-29 23:38 | c_schmitz | Note Added: 31393 | |
2014-12-29 23:38 | c_schmitz | Status | new => closed |
2014-12-29 23:38 | c_schmitz | Assigned To | => c_schmitz |
2014-12-29 23:38 | c_schmitz | Resolution | open => unable to reproduce |
2021-09-08 00:45 | guest | Bug heat | 6 => 8 |