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This bug affects 1 person(s).
 4
IDProjectCategoryView StatusLast Update
09370Bug reportsOtherpublic2014-12-05 12:16
Reportercarmojos Assigned Toc_schmitz  
PriorityhighSeveritypartial_block 
Status closedResolutionunable to reproduce 
Product Version2.05+ 
Summary09370: Can't add users to groups
Description

When I attempt to add new users to groups LimeSurvey is reporting that the user is already in that group.

Steps To Reproduce

1) Create a new group
2) Select a user in the "Choose User" drop down.
3) Select add user

TagsNo tags attached.
Attached Files
add user to group.png (93,361 bytes)   
add user to group.png (93,361 bytes)   
Admin Permssions.jpg (55,167 bytes)   
Admin Permssions.jpg (55,167 bytes)   
Bug heat4
Complete LimeSurvey version number (& build)141020
I will donate to the project if issue is resolvedYes
BrowserFirefox
Database type & versionMySQL 5.0.10
Server OS (if known)Red Hat
Webserver software & version (if known)Unknown
PHP Version5.4.34

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Activities

c_schmitz

c_schmitz

2014-11-21 19:15

administrator   ~31027

I am sorry but I cannot reproduce: please update to the latest version and let us know if you still have problems.

carmojos

carmojos

2014-11-21 19:25

reporter   ~31028

Will do. I just found out that our OS is FreeBSD 8.4-RELEASE-p16 not Red Hat as I reported.

carmojos

carmojos

2014-11-21 19:27

reporter   ~31029

Updated and still getting the same error.

carmojos

carmojos

2014-11-21 19:29

reporter   ~31030

Also Apache Web Service info.

Apache Version Apache/2.2.29 (FreeBSD) DAV/2 PHP/5.4.34 mod_ssl/2.2.29 OpenSSL/0.9.8y
Apache API Version 20051115

c_schmitz

c_schmitz

2014-11-21 20:30

administrator   ~31031

Check the user_in_groups table to see if the user is already in the group.

c_schmitz

c_schmitz

2014-11-21 20:31

administrator   ~31032

What permissions does your operating user have?

carmojos

carmojos

2014-11-21 22:18

reporter   ~31034

I have attached the permissions screenshot.

c_schmitz

c_schmitz

2014-11-21 22:58

administrator   ~31035

Which user are you trying to add? Yourself?

carmojos

carmojos

2014-11-22 22:18

reporter   ~31054

I have tried with several users and created a new empty group. Same results.

c_schmitz

c_schmitz

2014-11-23 17:38

administrator   ~31055

I still cannot reproduce it, I am sorry. I would need a database dump which includes at least the groups, user_in_groups, and users table to identify the problem. Can you send it to carsten.schmitz@limesurvey.org ?

carmojos

carmojos

2014-12-01 17:17

reporter   ~31134

I believe our database may have become corrupt. Not sure how to test this though. When conditions are setup in any survey they are completely ignored when testing the survey.

c_schmitz

c_schmitz

2014-12-05 12:16

administrator   ~31175

You can always contact one of the LimeSurvey Partners http://www.limesurvey.com , they might be able to help you. A good thing would be to properly test/check the database using database administration tools. I cam closing the issue now as we cannot reproduce it and there is obviously some server problem.

Issue History

Date Modified Username Field Change
2014-11-21 19:12 carmojos New Issue
2014-11-21 19:12 carmojos File Added: add user to group.png
2014-11-21 19:15 c_schmitz Note Added: 31027
2014-11-21 19:15 c_schmitz Assigned To => c_schmitz
2014-11-21 19:15 c_schmitz Status new => feedback
2014-11-21 19:25 carmojos Note Added: 31028
2014-11-21 19:25 carmojos Status feedback => assigned
2014-11-21 19:27 carmojos Note Added: 31029
2014-11-21 19:29 carmojos Note Added: 31030
2014-11-21 20:30 c_schmitz Note Added: 31031
2014-11-21 20:31 c_schmitz Note Added: 31032
2014-11-21 22:17 carmojos File Added: Admin Permssions.jpg
2014-11-21 22:18 carmojos Note Added: 31034
2014-11-21 22:58 c_schmitz Note Added: 31035
2014-11-22 16:30 c_schmitz Status assigned => feedback
2014-11-22 22:18 carmojos Note Added: 31054
2014-11-22 22:18 carmojos Status feedback => assigned
2014-11-23 17:38 c_schmitz Note Added: 31055
2014-11-23 17:38 c_schmitz Status assigned => feedback
2014-12-01 17:17 carmojos Note Added: 31134
2014-12-01 17:17 carmojos Status feedback => assigned
2014-12-05 12:16 c_schmitz Note Added: 31175
2014-12-05 12:16 c_schmitz Status assigned => closed
2014-12-05 12:16 c_schmitz Resolution open => unable to reproduce