View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
09334 | Bug reports | Authentication | public | 2014-10-27 16:46 | 2015-12-08 17:06 |
Reporter | wolki | Assigned To | c_schmitz | ||
Priority | low | Severity | minor | ||
Status | closed | Resolution | unable to reproduce | ||
Product Version | 2.05+ | ||||
Summary | 09334: "Admin"-user without menu-items after some error. | ||||
Description | After an error while duplicating a survey the main menu for "admin" is not populated fully. Most top menu items are missing after this error occurred and I would like to have them back. As only the "admin"-account was destroyed and all other users still work I have no pressure having this solved. | ||||
Steps To Reproduce | I logged in as "admin". | ||||
Additional Information | I run lime-survey on a ubuntu 14.04LTS. The only updates installed automatically are security-updates. | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
Bug heat | 8 | ||||
Complete LimeSurvey version number (& build) | 140612 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Firefox Aurora 35.0a2 | ||||
Database type & version | MySQL 5.5.40 | ||||
Server OS (if known) | Ubuntu 14.04 | ||||
Webserver software & version (if known) | Apache 2.4.9 | ||||
PHP Version | 2.5.0 | ||||
The attached screenshot shows where "admin" is still missing the menu. |
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I doubt that you 'lost' permissions on the admin. Most likely this is a caching error. Do you still have the missing entries when loggged in as admin? Anyway, without a full dump of your database it is just a guessing game. Can you provide this? |
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Q: I doubt that you 'lost' permissions on the admin. Most likely this is a caching error. Do you still have the missing entries when loggged in as admin? A: I also doubt i really "lost" permissions; the problem is just that I still have the missing entries when logged in as admin - but not as other users with admin-rights; they work well. Q: Anyway, without a full dump of your database it is just a guessing game. Can you provide this? A: The database holds a lot of data for projects where we signed NDAs so I am not allowed by security policies to give this away - sorry for that. |
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Have you checked the permissions on the main admin using another superadmin? |
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I have a user with admin rights (I see no way making it a super-admin). I re-set the admin password by using the second admin user, which did not change anything. |
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I uploaded a screenshot of MySQLAdmin and the table where I changed the 0 to 1: |
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Setting the readp permission to get superadmin permissions should be enough - the table looks okay, but you painted over the user ID so you should check if the user ID is the right one. |
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i've just experienced this too. More serious for me as I only have one user... oops. Will email c_schmitz with my sql dump. |
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actually, just recovered my admin permissions by recreating a global superadmin permission record. But will avoid survey copying from now on |
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Moreover47, thank you for the dump but I was not able to find out by it what is wrong or why it happpened. I vetted the code for places but did not find anything where the deletion might occur. Helpful would be a database dump from right before the incident but I suppose it does not exist. It seems to happen only under very specific circumstances which I can't find out. Can you try to backup your database, copy a survey again and see if you have the error, again? |
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Closed due to missing feedback. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2014-10-27 16:46 | wolki | New Issue | |
2014-10-27 16:46 | wolki | File Added: limesurvey_survey_946675.lss | |
2014-10-28 12:07 | wolki | Issue Monitored: wolki | |
2014-10-28 12:08 | wolki | File Added: LimesurveyMissingMenu.PNG | |
2014-10-28 12:08 | wolki | Note Added: 30879 | |
2014-10-29 19:22 | c_schmitz | Note Added: 30883 | |
2014-10-29 19:22 | c_schmitz | Assigned To | => c_schmitz |
2014-10-29 19:22 | c_schmitz | Status | new => feedback |
2014-10-30 12:51 | wolki | Note Added: 30895 | |
2014-10-30 12:51 | wolki | Status | feedback => assigned |
2014-11-22 18:26 | c_schmitz | Note Added: 31051 | |
2014-11-22 18:26 | c_schmitz | Status | assigned => feedback |
2014-11-24 11:46 | wolki | Note Added: 31078 | |
2014-11-24 11:46 | wolki | Status | feedback => assigned |
2014-11-24 11:46 | wolki | File Added: LimesurveyAdminProblem.png | |
2014-11-24 11:47 | wolki | Note Added: 31079 | |
2014-11-24 16:42 | c_schmitz | Note Added: 31084 | |
2014-11-24 16:42 | c_schmitz | Status | assigned => feedback |
2014-12-09 13:56 | c_schmitz | Status | feedback => closed |
2014-12-09 13:56 | c_schmitz | Resolution | open => unable to reproduce |
2014-12-09 14:15 | c_schmitz | Status | closed => assigned |
2015-02-28 01:46 | moreover47 | Note Added: 31734 | |
2015-02-28 05:42 | moreover47 | Note Added: 31735 | |
2015-05-12 15:49 | c_schmitz | Note Added: 32190 | |
2015-05-12 15:49 | c_schmitz | Status | assigned => feedback |
2015-05-12 15:49 | c_schmitz | Note Edited: 32190 | |
2015-12-08 17:06 | c_schmitz | Note Added: 33761 | |
2015-12-08 17:06 | c_schmitz | Status | feedback => closed |
2021-08-03 21:16 | guest | Bug heat | 6 => 8 |