View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 09312 | Bug reports | Installation | public | 2014-10-18 18:44 | 2014-10-19 11:48 |
| Reporter | OwenW | Assigned To | c_schmitz | ||
| Priority | normal | Severity | partial_block | ||
| Status | closed | Resolution | unable to reproduce | ||
| Product Version | 2.05+ | ||||
| Summary | 09312: Failure in the MySQL connection part of the version 2.05 install script. | ||||
| Description | In the LimeSurvey installer, I get the error message, "Connection with database failed. Please check database location, user name and password and try again." I've tried everything and I could not get past this error message. I'm running WHM/cPanel with a CSF firewall, and everything should be open and working. There are no system, PHP or firewall error messages, just the one from the install program. I've installed other software such as phpList with no problem before. I'm using localhost as the MySQL database location. The database has been created, the user related to it and given full privileges. UPDATE: I installed an earlier version (1.92) of LimeSurvey without a hitch. Therefore, there is a BUG in the MySQL connection part of the version 2.05 install script. | ||||
| Steps To Reproduce | A fresh installation attempt of 2.05 under cPanel with MySQL as localhost and a new, empty database containing no tables. | ||||
| Tags | No tags attached. | ||||
| Bug heat | 2 | ||||
| Complete LimeSurvey version number (& build) | 141003 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | Firefox | ||||
| Database type & version | MySQL 5.5.37 | ||||
| Server OS (if known) | Apache, Linux 2.6.18, CentOS 6.5 | ||||
| Webserver software & version (if known) | WHM/cPanel 11.44.1 | ||||
| PHP Version | 5.517 | ||||
