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This bug affects 1 person(s).
 6
IDProjectCategoryView StatusLast Update
09286Bug reportsResponse browsingpublic2014-11-24 11:13
Reporterahmadaub Assigned Toc_schmitz  
PrioritynormalSeverityminor 
Status closedResolutionnot fixable 
Summary09286: upload file question, corrupted files on download
Description

We're facing a problem with the "upload file" question.
Users are uploading files normally, when we try to download the files we get a problem.

Either by clicking on "Download all files in this response as a zip file" Or when we select multiple responses and click on "download marked files", or if we go to view response details, and we click on the file name. All these tries lead to the same "unable to open file, corrupted file...".

we found the files on the server, whitout extension, once we put in the correct extension (.docx for example), we can view the files and they are not corrupted

Steps To Reproduce

Upload files through the "upload question".
Try to download responses.

TagsNo tags attached.
Bug heat6
Complete LimeSurvey version number (& build)Version 2.05+ Build 140811
I will donate to the project if issue is resolvedNo
Browser
Database type & version5.5.23
Server OS (if known)Linux
Webserver software & version (if known)2.4.2
PHP Version5.5.12

Users monitoring this issue

duvemyster

Activities

c_schmitz

c_schmitz

2014-10-10 11:54

administrator   ~30776

Please update your version to the latest version and try again.
If you still have the problem please attach a short sample survey (.lss) demonstrating the problem. In any way please let us know.

c_schmitz

c_schmitz

2014-11-23 20:46

administrator   ~31058

Feedback please?

ahmadaub

ahmadaub

2014-11-24 11:11

reporter   ~31077

The problem was in the php.ini in the apache folder of the server.
"zlib.output_compression= On" was the problem, it should be OFF for things to work in limesurvey.

Issue History

Date Modified Username Field Change
2014-10-08 14:52 ahmadaub New Issue
2014-10-09 00:12 duvemyster Issue Monitored: duvemyster
2014-10-10 11:54 c_schmitz Note Added: 30776
2014-10-10 11:54 c_schmitz Assigned To => c_schmitz
2014-10-10 11:54 c_schmitz Status new => feedback
2014-11-23 20:46 c_schmitz Note Added: 31058
2014-11-24 11:11 ahmadaub Note Added: 31077
2014-11-24 11:11 ahmadaub Status feedback => assigned
2014-11-24 11:13 c_schmitz Status assigned => closed
2014-11-24 11:13 c_schmitz Resolution open => not fixable
2021-08-19 16:46 guest Bug heat 4 => 6